These are Boom Times, & atleast Indian Cos aren't cutting jobs, but for other reasons like being casual at work, unproductive, or even if your company isn't making much money, there still are reasons you could lose that job. Keep those ears to the ground.
1. Your Company is Sold
Tough times can mean lots of mergers and acquisitions – was your company bought out or taken over recently? Even if you’ve been told your job is safe, these kinds of corporate moves always mean the deck will be shuffled, so make sure you hold you cards firmly. Make a list of your accomplishments and contributions, and be ready to give a sales pitch on your worth to the company should you be called in by your boss or a consultant.
2. Pay or Benefits are Cut
Did the company’s lunchroom coffee suddenly stop being free, or worse: have your benefits been stopped? Maybe you moved to a smaller office. Everyone is tightening the belt these days, but watch for little and big signs that your company isn’t doing well. Make sure you have your resume polished, but don’t act like you’re already halfway out the door – now is the time to help add to the bottom line wherever you can. It’ll help your company, and boost your worth to it.
3. Coworkers Are Fired
Pink slips are handed out at various times in the year, but you’ve been told your job is safe. If layoffs have happened at your work, don’t be naive to think you couldn’t be next. Make sure you have your resume ready, and scope out the job market. The worst thing is to be laid off and unprepared, so be ready – just in case.
4. You’re Left Out of Meetings
There’s a management meeting you normally attend, but “someone forgot to tell you.” You’re left out of the loop when important memos are sent out, or other company decisions are made that you previously would’ve been consulted on. If this is you: get ready to hit the job hunting trail. Being discounted is like ticking clock, telling you your time in your current job is about to be up.
5. You Don’t Get Along with Your Boss
This one may be obvious, but just in case: if you and your boss aren’t getting along, your job is in jeopardy. Think about it: when he or she is asked who to give a pink slip, you’ll have a bull’s-eye on your back. If this is you, look for ways to move within your company. Not possible? Make sure no matter what, even if your Boss isn't your most favourite person in the world, you should ensure you have a good, healthy rapport with him/her, it might just save your job.
6. You’re Given a Dead-End Task
Are you counting paperclips, getting xeroxes & photocopies or are you told to do some other task that seems pointless or a dead-end or menial? You may be axed soon: being sent down a dead-end road at work is like being shoved into a corner – a sure sign your skills are not being valued. Look for ways to bring your skills back into the limelight. Volunteer for tasks that no one else wants to take on to show you’re not ready to disappear; it beats shredding paper, right?
7. Your Projects Are Stalled
Feel like all of your work is stopped in its tracks because no one seems to be interested? Watch your back: having your projects stalled out on someone’s desk is like a big neon sign, announcing that you may be fired soon. Look for projects that you can get accomplished, to show you can contribute to the company’s objectives.
8. Your have been absent a lot lately
Have you been taking it easy lately & calling in sick atleast once a week? Do you come late to work & leave early? Absenteeism is fast catching on to be on of the prime reasons for terminations these last couple of years. So make sure, aside from your privileged/sick leaves, you're right there in your chair when the Boss walks by your aisle, beaming like a new shinny penny.
9. You don't 'FIT' into the culture at work
Many of us are needles in a haystack, misfits in a group, the sore thumb that sticks out when it comes to group dynamics. Recent studies have shown that if you dont blend in with the local teams at work, your chances of being 'left out in the cold' are higher. So go for that team outing, get a new wardrobe, treat your colleagues once in a while, be friendly (not over friendly, that's just creepy!), well dressed, smelling good, on time at work, a helping team player & if your leaving the company means 3-4 more employees following in your lead, the company won't want such attrition!
10. You See Your Job Advertised
You’re scouting for a new job, and you see an ad from your company. You read the duties and realize: this is my job! If your company is looking to add to the staff, no problem, but if not, take this as a sign that you might be replaced soon. Don’t be surprised to be asked to train the new guy first – right before your pink slip lands on your desk. Start updating your resume, just in case a promotion isn’t next.
This blog is an initiative to create a platform to share with ease, all profiles being hired for currently at HR Interface.
Tuesday, September 20, 2011
Friday, September 16, 2011
Helping the Internet Help You by Being a Networking Magnet
How To Be Accessible on Linkedin for maximizing True Reach to you & your Network
Kindergarten lesson no 1: Opportunities come knocking silently, grab them before they disappear! And indeed as I have seen over many years on Linkedin, the professionals who actually took the pains to connect with me & keep updated about the market updates & hiring updates I was giving them were far more likelier to land up with their dream jobs than people who didn't even bother making/updating their Linkedin profiles! Guys! Time to wake up. You thought brushing your teeth in the morning was important, going to college was important, studying, staying healthy, etc was important. That transitioned to making sure you have your cvs uploaded on popular and not so popular jobsites (read Naukri, Timesjobs, Monster or even newcomers Shine.com), sending your cvs to consultants randomly (that does no good I assure you, the cvs usually stay in their inboxes or get deleted) was important. No no no no. NO.
How Influential Are You: Trends change (usually for a decade at a time), & this decade has seen growing popularity among businesses for networking via the very intelligent & intuitive Linkedin.com. People are increasingly understanding what Self worth (http://klout.com/)is all about & creating & regularly updating their professional profiles on various networks for maximising their chances at reaching out to the best opportunities out there.[If you spend more time on just Facebook than Linkedin or Twitter, this note isn't for you :)] So if you don't already have a Linkedin profile, go on & make one, won't cost you nothing & will help you tons. Get some genuine recommendations from people you have actually worked with & who truly recommend you & your work, put in a decent picture that depicts your personality, keep in touch with people for work & other professional needs & you shall win the day!
What exactly is my KLOUT?
In plain ENGLISH, be Approachable & out there!
How Should I be Approachable?: For ensuring you are approachable for the best opportunities orbiting the internet right now, ensure someone doesn't have problems in accessing you. Lets consider Linkedin as a prime example.
It helps to be directly approachable on Linkedin, rather than having the need for your email address to be entered in the add box, which results in most of the people who are trying to approach you with good opportunities to look for other people who are easily accessible. This happens when you choose a privacy setting which allows only those people to add you, who know you personally or otherwise.
You can always reject add requests you dont want, keeping it to a once in a week custom, but be as accessible as you can on Linkedin, You never know the next opportunity could give a major boost to your career. There are many living testimonials of how success can be achieved using Linkedin the right way. :)
If needed, keep a separate email account for Linked in networking so your personal email account is not spammed with mails, but adding an email next to your display name, for eg. John Smith (jsmith219@hotmail.com) as your identity there will also help people approach you who cannot send direct invites anymore or who have their invite limits reached but still have a good opportunity to speak to you about.
Lets not plunder Linkedin!
Also, encourage among your peers & Linkedin contacts to use Linkedin more responsibly & not post jokes, random quotes etc, which basically brings down the main purpose the site is built for, Clean & Simple Networking! Also, try not to hit on people on Linkedin as that is seen as very unprofessional by some people and they may just remove you off their lists! ;)
More soon on effective networking!
Happy Networking! :)
Neha Asthana
CEO
HR Interface Executive Search
Mumbai
Email: neha.asthana@gmail.com
Kindergarten lesson no 1: Opportunities come knocking silently, grab them before they disappear! And indeed as I have seen over many years on Linkedin, the professionals who actually took the pains to connect with me & keep updated about the market updates & hiring updates I was giving them were far more likelier to land up with their dream jobs than people who didn't even bother making/updating their Linkedin profiles! Guys! Time to wake up. You thought brushing your teeth in the morning was important, going to college was important, studying, staying healthy, etc was important. That transitioned to making sure you have your cvs uploaded on popular and not so popular jobsites (read Naukri, Timesjobs, Monster or even newcomers Shine.com), sending your cvs to consultants randomly (that does no good I assure you, the cvs usually stay in their inboxes or get deleted) was important. No no no no. NO.
How Influential Are You: Trends change (usually for a decade at a time), & this decade has seen growing popularity among businesses for networking via the very intelligent & intuitive Linkedin.com. People are increasingly understanding what Self worth (http://klout.com/)is all about & creating & regularly updating their professional profiles on various networks for maximising their chances at reaching out to the best opportunities out there.[If you spend more time on just Facebook than Linkedin or Twitter, this note isn't for you :)] So if you don't already have a Linkedin profile, go on & make one, won't cost you nothing & will help you tons. Get some genuine recommendations from people you have actually worked with & who truly recommend you & your work, put in a decent picture that depicts your personality, keep in touch with people for work & other professional needs & you shall win the day!
What exactly is my KLOUT?
In plain ENGLISH, be Approachable & out there!
How Should I be Approachable?: For ensuring you are approachable for the best opportunities orbiting the internet right now, ensure someone doesn't have problems in accessing you. Lets consider Linkedin as a prime example.
It helps to be directly approachable on Linkedin, rather than having the need for your email address to be entered in the add box, which results in most of the people who are trying to approach you with good opportunities to look for other people who are easily accessible. This happens when you choose a privacy setting which allows only those people to add you, who know you personally or otherwise.
You can always reject add requests you dont want, keeping it to a once in a week custom, but be as accessible as you can on Linkedin, You never know the next opportunity could give a major boost to your career. There are many living testimonials of how success can be achieved using Linkedin the right way. :)
If needed, keep a separate email account for Linked in networking so your personal email account is not spammed with mails, but adding an email next to your display name, for eg. John Smith (jsmith219@hotmail.com) as your identity there will also help people approach you who cannot send direct invites anymore or who have their invite limits reached but still have a good opportunity to speak to you about.
Lets not plunder Linkedin!
Also, encourage among your peers & Linkedin contacts to use Linkedin more responsibly & not post jokes, random quotes etc, which basically brings down the main purpose the site is built for, Clean & Simple Networking! Also, try not to hit on people on Linkedin as that is seen as very unprofessional by some people and they may just remove you off their lists! ;)
More soon on effective networking!
Happy Networking! :)
Neha Asthana
CEO
HR Interface Executive Search
Mumbai
Email: neha.asthana@gmail.com
Friday, August 26, 2011
Head - Research & Analytics Vertical - German MNC - Pune location
Designation:
Head - Research & Analytics Vertical
Job Description:
To be accountable for designated client delivery centers within the research & analytics vertical. To set, prioritize objectives and manage internal resources to achieve high levels of customer satisfaction, employee morale and targeted financial results.
Responsibilities:
Overall responsibility for designated delivery center at Pune, India.
Share the vision of the executive team with research and analytics managers/teams.
Define standard metrics and KPIs for all delivery centers and set up processes to measure them.
Develop the current year tactical plan for the designated delivery center.
Participate as required in RFPs and visits from new customers.
Ensure that service line delivery meets regulatory and other compliance requirements, including information security and customer expectations.
Conduct meetings with delivery managers to ensure that management team co-ordinates effectively and that problems are identified and resolved to avoid service failures.
Ensure consistent customer satisfaction initiatives in the service line in coordination with delivery managers.
Derive consistent productivity gains through creating and re-engineering processes, technology enhancements, seat utilization and cross-training across the service line.
Mentor team development and ensure succession planning for key positions.
Participate in the staffing, recruiting and training plans to meet customer service levels and the service line growth targets.
Ensure best practices are shared between global and local operations.
Qualifications:
MBA from a top b-school or M.Sc/ Ph.D in statistics.
Experience:
15 to 18 years of experience in business consulting and/or KPO space in multi-national environments in Research/Analytics.
Sales & Marketing research/analytics in retail and/or consumer goods sectors.
Combination of technical know-how and practical business acumen.
Desired Skills:
Proven management and leadership qualities.
Highly organized and systematic approach to work.
Professional approach to problem solving.
Team player.
Ability to adapt to changing business priorities and to think strategically.
Excellent verbal and written communication skills.
Excellent presentation skills.
Effective time management skills.
Coaching, mentoring and people development skills.
Ctc on offer: Upto 18 lacs (negotiable)
To send your cv:
Pl mention as email subject: Head - Research & Analytics Vertical, Pune
Within the email pl compulsorily mention: (Since even before opening a cv these details are used as a quick glance reference, hence needed even for future contacting purposes)
Name:
Mobile No:
Email:
Academic degrees:
Current Company:
Designation:
Functional Area:
Specialities/Area of expertise:
Current Industry:
Reason for a change:
Experience in Research & Analytics (yes/no):
Current ctc:
How soon can you join if selected:
pl send this to executivesearch.hrinterface@gmail.com or neha.asthana@hr-interface.com
Regards,
HR Interface Executive Search
Wednesday, August 10, 2011
Mgr/Sr Mgr - Operations Performance Management, Navi Mumbai opening
Job Duties/ Responsibilities:
Functional Aspects:
- Lead and support a team of highly motivated, proactive and goal oriented individuals across all Delivery centers in their daily activities spanning Managing Metrics, Process Improvements, Customer Issues, Operational Risk management and Customer Retention
- Report to COO
- Ensure high team morale, motivation and engagement
- Administrative activities for the team
- Mentor and monitor team
- Process improvements within OPM
- Ensure Positive contribution to the company’s Gross margins and Operating margins
- Recommend new/ improvements to delivery models
- Support maintenance of World Class Delivery standards
- Support Initiatives from CEO’s office through CEO PMO
- Identify and ensure implementation automation projects, process improvements and cost optimization opportunities
- Lead/ participate in Six Sigma and Lean projects
- Create various excel based models (e.g. Volume forecasting, pricing etc…)
- Data Analysis for Operations and Support departments
- Monitor creation of/ create reports based on data analyzed
- Create reports for CEO, Functional heads and OPM
- Operational risk management and communications
- Monitor dashboards and issues for early warning signals and trends
- Participate in resource and pricing estimations
- Support for RFP, RFI, Sales Collaterals
- igma and Risk management (ARM grid) trainings
- Participate in various meetings as part of the profile
- Ensure compliance to ISO 9001/ 27001
Behavioral Aspects
- Should be self driven and proactive
- Should be a team player
- Should have good analytical and communication skills
- Should be able to maintain cordial relationship with customers
- Should be detail oriented
- Should be able to creatively solve issues and conflicts.
Qualifications : B.Tech or BE/ MBA
Mandatory Skill Sets:
- Good in Analytics
- Good knowledge of MS Office
- Decent knowledge of statistical tools
Work Experience:
8 - 10 Years with good experience in Process Excellence and Six Sigma
Reporting to : C.O.O
Career Development : Sr. Manager / General Manager - OPM
CTC on Offer: As per industry norms.
To send your cv:
Pl mention as email subject: Manager/Sr Manager - OPM, Navi Mumbai location
Within the email pl compulsorily mention: (Since even before opening a cv these details are used as a quick glance reference, hence needed even for future contacting purposes)
Name:
Mobile No:
Email:
Current Company:
Designation:
Functional Area:
Specialities/Area of expertise:
Current Industry:
Reason for a change:
Experience in Six Sigma & Process Excellence (yes/no):
Current ctc:
How soon can you join if selected:
pl send this to executivesearch.hrinterface@gmail.com or neha.asthana@hr-interface.com
Regards,
HR Interface Executive Search
Functional Aspects:
- Lead and support a team of highly motivated, proactive and goal oriented individuals across all Delivery centers in their daily activities spanning Managing Metrics, Process Improvements, Customer Issues, Operational Risk management and Customer Retention
- Report to COO
- Ensure high team morale, motivation and engagement
- Administrative activities for the team
- Mentor and monitor team
- Process improvements within OPM
- Ensure Positive contribution to the company’s Gross margins and Operating margins
- Recommend new/ improvements to delivery models
- Support maintenance of World Class Delivery standards
- Support Initiatives from CEO’s office through CEO PMO
- Identify and ensure implementation automation projects, process improvements and cost optimization opportunities
- Lead/ participate in Six Sigma and Lean projects
- Create various excel based models (e.g. Volume forecasting, pricing etc…)
- Data Analysis for Operations and Support departments
- Monitor creation of/ create reports based on data analyzed
- Create reports for CEO, Functional heads and OPM
- Operational risk management and communications
- Monitor dashboards and issues for early warning signals and trends
- Participate in resource and pricing estimations
- Support for RFP, RFI, Sales Collaterals
- igma and Risk management (ARM grid) trainings
- Participate in various meetings as part of the profile
- Ensure compliance to ISO 9001/ 27001
Behavioral Aspects
- Should be self driven and proactive
- Should be a team player
- Should have good analytical and communication skills
- Should be able to maintain cordial relationship with customers
- Should be detail oriented
- Should be able to creatively solve issues and conflicts.
Qualifications : B.Tech or BE/ MBA
Mandatory Skill Sets:
- Good in Analytics
- Good knowledge of MS Office
- Decent knowledge of statistical tools
Work Experience:
8 - 10 Years with good experience in Process Excellence and Six Sigma
Reporting to : C.O.O
Career Development : Sr. Manager / General Manager - OPM
CTC on Offer: As per industry norms.
To send your cv:
Pl mention as email subject: Manager/Sr Manager - OPM, Navi Mumbai location
Within the email pl compulsorily mention: (Since even before opening a cv these details are used as a quick glance reference, hence needed even for future contacting purposes)
Name:
Mobile No:
Email:
Current Company:
Designation:
Functional Area:
Specialities/Area of expertise:
Current Industry:
Reason for a change:
Experience in Six Sigma & Process Excellence (yes/no):
Current ctc:
How soon can you join if selected:
pl send this to executivesearch.hrinterface@gmail.com or neha.asthana@hr-interface.com
Regards,
HR Interface Executive Search
Manager - Alliances Opening with Reputed NBFC Client HR Interface!
Position - Manager Alliances
Work Location: Lower Parel, Mumbai
Proposed Salary – 10 to 12 lacs p.a
Job Specifications:
- This position is directly responsible for developing & managing alliances
with parterners (banks/organizations) of the Company.
- The primary goal of this role is to leverage the alliance relationships to
increase the company's footprint/services.
The main activities associated with the role include:
1. Building relationships with the alliance partners to create credibility & affinity
between the partner & the company.
2. Managing relationships with white labeled remittance (money transfer) partners in the
aspects of product development, audit management, query resolution escalated to alliance team viz. billing queries, service issues etc.
3. New product development
4. Driving revenue under new corridor addition for the existing partners
5. To make operational new deals/relationships
6.Candidate is required to travel extensively to other company/alliance partner locations
Key Result Areas
- Revenue responsibility
- Relationship Management
- Managing partner expectations
Skill set requirement (competency)
- Strong sales acumen
- Strong communication (written/oral), relationship, and collaboration skills
- Ability to create internal relationships with product & business team of the
partners
- Ability to structure contracts and agreements
- Should be commercially savvy
- Ability to balance strategic & tactical priorities
Qualification – PGDM/MBA
Experience (Quality & Quantity):
- High level of expertise required in institutional sales & relationship management.
- Will prefer candidates from BFSI segment. Probationary offers with 7 to 8 yrs of
- experience technology companies. Transaction processing companies, Payment
Companies,etc.
- Key Internal contacts – Operations, technology, legal, compliance, customer
service
- Key External contacts – Banks like Axis Bank, HDFC, Barclays, Citibank,
Standard Chartered, Union bank, Bank of Baroda
Preferences
• payments & banking industry candidates preferred
• Strong relationships & Partner management skills
To send your cv:
Pl mention as email subject: Alliance Manager, Mumbai location
Within the email pl compulsorily mention: (Since even before opening a cv these details are used as a quick glance reference, hence needed even for future contacting purposes)
Name:
Mobile No:
Email:
Current Company:
Designation:
Functional Area:
Specialities/Area of expertise:
Current Industry:
Reason for a change:
Ok with travelling (Y/N):
Current ctc:
How soon can you join if selected:
pl send this to executivesearch.hrinterface@gmail.com or neha.asthana@hr-interface.com
Regards,
HR Interface Executive Search
Work Location: Lower Parel, Mumbai
Proposed Salary – 10 to 12 lacs p.a
Job Specifications:
- This position is directly responsible for developing & managing alliances
with parterners (banks/organizations) of the Company.
- The primary goal of this role is to leverage the alliance relationships to
increase the company's footprint/services.
The main activities associated with the role include:
1. Building relationships with the alliance partners to create credibility & affinity
between the partner & the company.
2. Managing relationships with white labeled remittance (money transfer) partners in the
aspects of product development, audit management, query resolution escalated to alliance team viz. billing queries, service issues etc.
3. New product development
4. Driving revenue under new corridor addition for the existing partners
5. To make operational new deals/relationships
6.Candidate is required to travel extensively to other company/alliance partner locations
Key Result Areas
- Revenue responsibility
- Relationship Management
- Managing partner expectations
Skill set requirement (competency)
- Strong sales acumen
- Strong communication (written/oral), relationship, and collaboration skills
- Ability to create internal relationships with product & business team of the
partners
- Ability to structure contracts and agreements
- Should be commercially savvy
- Ability to balance strategic & tactical priorities
Qualification – PGDM/MBA
Experience (Quality & Quantity):
- High level of expertise required in institutional sales & relationship management.
- Will prefer candidates from BFSI segment. Probationary offers with 7 to 8 yrs of
- experience technology companies. Transaction processing companies, Payment
Companies,etc.
- Key Internal contacts – Operations, technology, legal, compliance, customer
service
- Key External contacts – Banks like Axis Bank, HDFC, Barclays, Citibank,
Standard Chartered, Union bank, Bank of Baroda
Preferences
• payments & banking industry candidates preferred
• Strong relationships & Partner management skills
To send your cv:
Pl mention as email subject: Alliance Manager, Mumbai location
Within the email pl compulsorily mention: (Since even before opening a cv these details are used as a quick glance reference, hence needed even for future contacting purposes)
Name:
Mobile No:
Email:
Current Company:
Designation:
Functional Area:
Specialities/Area of expertise:
Current Industry:
Reason for a change:
Ok with travelling (Y/N):
Current ctc:
How soon can you join if selected:
pl send this to executivesearch.hrinterface@gmail.com or neha.asthana@hr-interface.com
Regards,
HR Interface Executive Search
Friday, August 5, 2011
August 2011 - Open Positions at HR Interface Executive Search
All open positions for August 2011 have been updated below. For effectively applying to any of these positions make sure you follow the format at the bottom of the post & send it out with the correct job codes. Cvs will be sent filling up the required details at the bottom to executivesearch.hrinterface@gmail.com or neha.asthana@hr-interface.com
--------------------------------------------------------------
1> HR Executive - Lateral recruitment - Middle & Senior level Hiring - Reputed Corporate. Malad location, Mumbai. the position is on payrolls of a 3rd party & the candidate will be absorbed into the company if found good. Monthly salary : between Rs.12,000 to Rs.15,000 per month. Looking for experience in corporate or consultancy but of Middle/Senior level hiring atleast for 1-3 years. Prior experience in administering and analyzing psychometric tests would be desirable. General work timings, Saturday - Sundays off.
JOB CODE: HREXECML001
--------------------------------------------------------------
2> Assistant Manager - Transitions - Reputed International BPO, Malad, Mumbai.
Understand Client requirements for a Project; Execution and implementation of complex and comprehensive network solution projects for a line of client processes; Focus on developing and deploying tools/ methods/ best practices to drive seamless transitions from clients to IGSPL while reducing transition costs and timelines. Ensure adherence to norms specified by COPC certification and ISO 27001 specifications, 2-4 years of prior relevant experience; Must have expertise in implementation, program management, defining & re-engineering a process and implementing quality initiatives; Must have handled at least 2-3 transitions independently; Exposure to Project Management, Technology Design, Client interaction, Technology Transition / Migration would be an asset; In-depth knowledge on Networking Technologies including Routing / Firewall / Voice Avaya / Nortel would be advantageous; Knowledge/skill to design the Network for BPO/Call Center at offshore would be beneficial. Ctc on offer: 4.5 lacs to 7 lacs p.a.
JOB CODE: ASTMGRTRNS002
--------------------------------------------------------------
3> International Business Development Manager - Presales - Mumbai location
• Experience: 7-10 Years+ for a Manager (International BPO)
• Expertise: International BPO Environment. Good understanding of BPO business.
• Primary Job Responsibilities: Presales, RFI/RFPs, Data Analysis. Should have excellent MS Excel Skills.
• Post Graduation (MBA) mandatory
• BD for UK and the rest of the world (except USA)
• Shifts: General day shift, 5 days working
• Excellent Communication Skills (both Verbal and Written). Ability to liaise with international clients.
Ctc on offer: 8 to 10 lacs p.a (Negotiable)
Work location, Malad, Mumbai.
JOB CODE: INTLBDM003
--------------------------------------------------------------
4> Manager/AGM - Domestic Business Development:
Routine
- Independently work on response to RFIs/ RFPs, presentations, due diligences etc.
- Understand client requirements and conceptualize solutions to meet them effectively
- Make Client specific sales presentations to prospective clients
- Ensure customer satisfaction & delivery as per SLAs (in terms of RFPs and RFIs)
- To be actively involved in pricing and contract negotiation
- Generate new leads and conducting prospect research
- Identify client business needs and business challenges, forecast requirements, and work on proposals for customized business solutions.
- Aggressively push the capabilities, credentials and project methodologies of the Company.
Preferred Skill Set:
Education: Preferably a MBA/ PGDBM in Sales and Marketing from a reputed Institute, Exposure to Sales strategy and negotiation courses is preferred
Experience: 5 to 10 years of prior experience in Pre-sales/account management experience with IT/ ITES or business consulting industry preferred addressing Mumbai Enterprise Market; Prior Sales & client servicing experience is preferred; Experience in selling to multiple levels within an organization will be an advantage.
Work Location: Goregaon (e).
JOB CODE: DOMBDM004
--------------------------------------------------------------
5> Sr Officer / Asst Mgr - L & D
- Behavioral Training Experience expertise.
- Exposure to Training Needs Analysis.
- Understanding of Corporate L&D Function.
Location: Malad (w), Mumbai & one position for Chennai.
Ctc on offer: 3 to 6 lacs p.a
JOB CODE: AMLD005
--------------------------------------------------------------
6> Sr Officer - Business HR (HR Generalist)
1st position: Shift: 5.30 PM to 2.30 AM
2nd position: Shift: 11.00 AM to 8.00 PM
- MBA or PGDBM in Human Resources is a must
- Generalist Experience in a corporate environment (preferably ITES/IT)
- Willingness to do night shifts (ONLY for 1st position)
- Experience in Employee Satisfaction Surveys
Ctc on offer: 3 to 5 lacs p.a
JOB CODE: BHR006 for position 1 & BHR007 for position 2
--------------------------------------------------------------
7> A.M/Mgr - IT Projects, Mumbai Location. (For Reputed International BP0)
- Strong Voice Based IT Infrastructure knowledge and experience
- Requirement Analysis: Analyzing client requirements and have a clear understanding of Technology deliverables.
- Solution Designing: Design and develop the most ideal technology solution for the client to ensure client requirements are met
- Planning and Scheduling: Maintaining a calendar for the projects and scheduling activities as per priorities.
- Reporting: Provide status and progress report to all concerned as per the agreed reporting interval
- Delivery and Timeline: Ensure all project deliverables are completed on time.
- Documentation: Document every details of the project.
- Change Control: Ensure a proper change control is maintained and followed.
- Communication: Have a clear business communication with all concerned as necessary during the project implementation.
- Crisis management: Handle crisis effectively and ensure quick and prompt action is taken in all respects.
- Escalation: Follow a proper escalation process as agreed.
- Capacity Planning: Efficient planning of spares for the process, so as to meet the business requirement with proper DR plan
- Adherence to norms specified by COPC certification and ISO 27001 specifications
Security
General Security Responsibilities:
- Adhere to security policies and procedures..
- Ensuring compliance to Security Policy of Client & Company.
Ctc on offer: 5 to 8 lacs p.a
JOB CODE: ITPRJMGR008
--------------------------------------------------------------
8> Manager - Process Excellence - Goregaon location
- Lean & Six Sigma (Preferably Certified, if not minimum Training)
- 6-7 Years in Quality (BPO)
- Domain Knowledge of Telecom Business for about 2-3 years is preferred
- Skilled in Customer Management
- Willingness to travel to all Company sites across India
- Bachelors degree in any discipline
- Must posses a Black Belt certification in Six Sigma methodology
- Awareness or Attendance in Certificate Courses in COPC and other quality initiatives would be an advantage
- Knowledge of Indian BPO Scenario Experience in dealing with multi-locational assignments, Prior experience with BPO industry preferred
- 3-4 year of prior experience of working in Quality initiatives
- Must have at least 12 months of six sigma project experience
Ctc on offer: 8 to 10 lacs p.a
JOB CODE: PREXMGR009
--------------------------------------------------------------
9> Lead Generation Officer - Business Development Dept (Malad, Mumbai)
- To generate business for the company from the US region.
- Work timings: US Shifts (5:30 pm to 2:30 am) Sat - Sun offs
- Background should be atleast 2 -3 yrs in International BPO Sales/Retentions/Upselling/Cross selling
- Graduates only
Ctc on offer: Upto 4.50 lacs p.a
JOB CODE: LDGNBD010
--------------------------------------------------------------
10> Sr Officer/Asst mgr - Presales - Solutions Writing
- Pre-Sales Solutions for US Markets
- RFI, RFPs, Documentation EXPERIENCE in preferbly an Internation BD environment
General shifts, some late shifts, Sat-Sun off
Ctc on offer: Upto: 7.5 lacs p.a
JOB CODE: PRESBD011
--------------------------------------------------------------
11> Asst Mgr - Service Delivery - Thane & 1 for Malad
- Strong Exposure on Service Delivery Mgmt
- 5+Yrs of work experience in service support of IT and Project management Skills
- Strong Exposure on ITIL Processes carried out within organization (i,e Setup & Designing of IT Infrastructure, etc).
- Shift Timing: Either 3pm to 12 or 5pm to 2am
Ctc on offer: Upto: 7.5 lacs p.a for Thane & Upto 10 lacs p.a for Malad
JOB CODE: SERVDELTH012
--------------------------------------------------------------
12> Asst Mgr/Mgr - L & D - Chennai
- Behavioral Training Experience
- Exposure to Training Needs Analysis
- Understanding of Corporate L&D Function
Ctc on offer: Upto: 5 to 7 lacs p.a for Asst Mgr & Upto 7 to 10 lacs p.a for Manager
JOB CODE: MGRLDCHEN013
--------------------------------------------------------------
To Apply pl fill up the below mentioned details
Name:
Mobile No:
Email:
Company:
Designation:
Current ctc:
Current residence location:
How soon can you join if selected:
Applying for:
Position code:
Pl email to executivesearch.hrinterface@gmail.com
Regards,
HR Interface Executive Search
--------------------------------------------------------------
1> HR Executive - Lateral recruitment - Middle & Senior level Hiring - Reputed Corporate. Malad location, Mumbai. the position is on payrolls of a 3rd party & the candidate will be absorbed into the company if found good. Monthly salary : between Rs.12,000 to Rs.15,000 per month. Looking for experience in corporate or consultancy but of Middle/Senior level hiring atleast for 1-3 years. Prior experience in administering and analyzing psychometric tests would be desirable. General work timings, Saturday - Sundays off.
JOB CODE: HREXECML001
--------------------------------------------------------------
2> Assistant Manager - Transitions - Reputed International BPO, Malad, Mumbai.
Understand Client requirements for a Project; Execution and implementation of complex and comprehensive network solution projects for a line of client processes; Focus on developing and deploying tools/ methods/ best practices to drive seamless transitions from clients to IGSPL while reducing transition costs and timelines. Ensure adherence to norms specified by COPC certification and ISO 27001 specifications, 2-4 years of prior relevant experience; Must have expertise in implementation, program management, defining & re-engineering a process and implementing quality initiatives; Must have handled at least 2-3 transitions independently; Exposure to Project Management, Technology Design, Client interaction, Technology Transition / Migration would be an asset; In-depth knowledge on Networking Technologies including Routing / Firewall / Voice Avaya / Nortel would be advantageous; Knowledge/skill to design the Network for BPO/Call Center at offshore would be beneficial. Ctc on offer: 4.5 lacs to 7 lacs p.a.
JOB CODE: ASTMGRTRNS002
--------------------------------------------------------------
3> International Business Development Manager - Presales - Mumbai location
• Experience: 7-10 Years+ for a Manager (International BPO)
• Expertise: International BPO Environment. Good understanding of BPO business.
• Primary Job Responsibilities: Presales, RFI/RFPs, Data Analysis. Should have excellent MS Excel Skills.
• Post Graduation (MBA) mandatory
• BD for UK and the rest of the world (except USA)
• Shifts: General day shift, 5 days working
• Excellent Communication Skills (both Verbal and Written). Ability to liaise with international clients.
Ctc on offer: 8 to 10 lacs p.a (Negotiable)
Work location, Malad, Mumbai.
JOB CODE: INTLBDM003
--------------------------------------------------------------
4> Manager/AGM - Domestic Business Development:
Routine
- Independently work on response to RFIs/ RFPs, presentations, due diligences etc.
- Understand client requirements and conceptualize solutions to meet them effectively
- Make Client specific sales presentations to prospective clients
- Ensure customer satisfaction & delivery as per SLAs (in terms of RFPs and RFIs)
- To be actively involved in pricing and contract negotiation
- Generate new leads and conducting prospect research
- Identify client business needs and business challenges, forecast requirements, and work on proposals for customized business solutions.
- Aggressively push the capabilities, credentials and project methodologies of the Company.
Preferred Skill Set:
Education: Preferably a MBA/ PGDBM in Sales and Marketing from a reputed Institute, Exposure to Sales strategy and negotiation courses is preferred
Experience: 5 to 10 years of prior experience in Pre-sales/account management experience with IT/ ITES or business consulting industry preferred addressing Mumbai Enterprise Market; Prior Sales & client servicing experience is preferred; Experience in selling to multiple levels within an organization will be an advantage.
Work Location: Goregaon (e).
JOB CODE: DOMBDM004
--------------------------------------------------------------
5> Sr Officer / Asst Mgr - L & D
- Behavioral Training Experience expertise.
- Exposure to Training Needs Analysis.
- Understanding of Corporate L&D Function.
Location: Malad (w), Mumbai & one position for Chennai.
Ctc on offer: 3 to 6 lacs p.a
JOB CODE: AMLD005
--------------------------------------------------------------
6> Sr Officer - Business HR (HR Generalist)
1st position: Shift: 5.30 PM to 2.30 AM
2nd position: Shift: 11.00 AM to 8.00 PM
- MBA or PGDBM in Human Resources is a must
- Generalist Experience in a corporate environment (preferably ITES/IT)
- Willingness to do night shifts (ONLY for 1st position)
- Experience in Employee Satisfaction Surveys
Ctc on offer: 3 to 5 lacs p.a
JOB CODE: BHR006 for position 1 & BHR007 for position 2
--------------------------------------------------------------
7> A.M/Mgr - IT Projects, Mumbai Location. (For Reputed International BP0)
- Strong Voice Based IT Infrastructure knowledge and experience
- Requirement Analysis: Analyzing client requirements and have a clear understanding of Technology deliverables.
- Solution Designing: Design and develop the most ideal technology solution for the client to ensure client requirements are met
- Planning and Scheduling: Maintaining a calendar for the projects and scheduling activities as per priorities.
- Reporting: Provide status and progress report to all concerned as per the agreed reporting interval
- Delivery and Timeline: Ensure all project deliverables are completed on time.
- Documentation: Document every details of the project.
- Change Control: Ensure a proper change control is maintained and followed.
- Communication: Have a clear business communication with all concerned as necessary during the project implementation.
- Crisis management: Handle crisis effectively and ensure quick and prompt action is taken in all respects.
- Escalation: Follow a proper escalation process as agreed.
- Capacity Planning: Efficient planning of spares for the process, so as to meet the business requirement with proper DR plan
- Adherence to norms specified by COPC certification and ISO 27001 specifications
Security
General Security Responsibilities:
- Adhere to security policies and procedures..
- Ensuring compliance to Security Policy of Client & Company.
Ctc on offer: 5 to 8 lacs p.a
JOB CODE: ITPRJMGR008
--------------------------------------------------------------
8> Manager - Process Excellence - Goregaon location
- Lean & Six Sigma (Preferably Certified, if not minimum Training)
- 6-7 Years in Quality (BPO)
- Domain Knowledge of Telecom Business for about 2-3 years is preferred
- Skilled in Customer Management
- Willingness to travel to all Company sites across India
- Bachelors degree in any discipline
- Must posses a Black Belt certification in Six Sigma methodology
- Awareness or Attendance in Certificate Courses in COPC and other quality initiatives would be an advantage
- Knowledge of Indian BPO Scenario Experience in dealing with multi-locational assignments, Prior experience with BPO industry preferred
- 3-4 year of prior experience of working in Quality initiatives
- Must have at least 12 months of six sigma project experience
Ctc on offer: 8 to 10 lacs p.a
JOB CODE: PREXMGR009
--------------------------------------------------------------
9> Lead Generation Officer - Business Development Dept (Malad, Mumbai)
- To generate business for the company from the US region.
- Work timings: US Shifts (5:30 pm to 2:30 am) Sat - Sun offs
- Background should be atleast 2 -3 yrs in International BPO Sales/Retentions/Upselling/Cross selling
- Graduates only
Ctc on offer: Upto 4.50 lacs p.a
JOB CODE: LDGNBD010
--------------------------------------------------------------
10> Sr Officer/Asst mgr - Presales - Solutions Writing
- Pre-Sales Solutions for US Markets
- RFI, RFPs, Documentation EXPERIENCE in preferbly an Internation BD environment
General shifts, some late shifts, Sat-Sun off
Ctc on offer: Upto: 7.5 lacs p.a
JOB CODE: PRESBD011
--------------------------------------------------------------
11> Asst Mgr - Service Delivery - Thane & 1 for Malad
- Strong Exposure on Service Delivery Mgmt
- 5+Yrs of work experience in service support of IT and Project management Skills
- Strong Exposure on ITIL Processes carried out within organization (i,e Setup & Designing of IT Infrastructure, etc).
- Shift Timing: Either 3pm to 12 or 5pm to 2am
Ctc on offer: Upto: 7.5 lacs p.a for Thane & Upto 10 lacs p.a for Malad
JOB CODE: SERVDELTH012
--------------------------------------------------------------
12> Asst Mgr/Mgr - L & D - Chennai
- Behavioral Training Experience
- Exposure to Training Needs Analysis
- Understanding of Corporate L&D Function
Ctc on offer: Upto: 5 to 7 lacs p.a for Asst Mgr & Upto 7 to 10 lacs p.a for Manager
JOB CODE: MGRLDCHEN013
--------------------------------------------------------------
To Apply pl fill up the below mentioned details
Name:
Mobile No:
Email:
Company:
Designation:
Current ctc:
Current residence location:
How soon can you join if selected:
Applying for:
Position code:
Pl email to executivesearch.hrinterface@gmail.com
Regards,
HR Interface Executive Search
August 2011 - Open Positions at HR Interface Executive Search
All open positions for August 2011 have been updated below. For effectively applying to any of these positions make sure you follow the format at the bottom of the post & send it out with the correct job codes. Cvs will be sent filling up the required details at the bottom to executivesearch.hrinterface@gmail.com or neha.asthana@hr-interface.com
--------------------------------------------------------------
1> HR Executive - Lateral recruitment - Middle & Senior level Hiring - Reputed Corporate. Malad location, Mumbai. the position is on payrolls of a 3rd party & the candidate will be absorbed into the company if found good. Monthly salary : between Rs.12,000 to Rs.15,000 per month. Looking for experience in corporate or consultancy but of Middle/Senior level hiring atleast for 1-3 years. Prior experience in administering and analyzing psychometric tests would be desirable. General work timings, Saturday - Sundays off.
JOB CODE: HREXECML001
--------------------------------------------------------------
2> Assistant Manager - Transitions - Reputed International BPO, Malad, Mumbai.
Understand Client requirements for a Project; Execution and implementation of complex and comprehensive network solution projects for a line of client processes; Focus on developing and deploying tools/ methods/ best practices to drive seamless transitions from clients to IGSPL while reducing transition costs and timelines. Ensure adherence to norms specified by COPC certification and ISO 27001 specifications, 2-4 years of prior relevant experience; Must have expertise in implementation, program management, defining & re-engineering a process and implementing quality initiatives; Must have handled at least 2-3 transitions independently; Exposure to Project Management, Technology Design, Client interaction, Technology Transition / Migration would be an asset; In-depth knowledge on Networking Technologies including Routing / Firewall / Voice Avaya / Nortel would be advantageous; Knowledge/skill to design the Network for BPO/Call Center at offshore would be beneficial. Ctc on offer: 4.5 lacs to 7 lacs p.a.
JOB CODE: ASTMGRTRNS002
--------------------------------------------------------------
3> International Business Development Manager - Presales - Mumbai location
• Experience: 7-10 Years+ for a Manager (International BPO)
• Expertise: International BPO Environment. Good understanding of BPO business.
• Primary Job Responsibilities: Presales, RFI/RFPs, Data Analysis. Should have excellent MS Excel Skills.
• Post Graduation (MBA) mandatory
• BD for UK and the rest of the world (except USA)
• Shifts: General day shift, 5 days working
• Excellent Communication Skills (both Verbal and Written). Ability to liaise with international clients.
Ctc on offer: 8 to 10 lacs p.a (Negotiable)
Work location, Malad, Mumbai.
JOB CODE: INTLBDM003
--------------------------------------------------------------
4> Manager/AGM - Domestic Business Development:
Routine
- Independently work on response to RFIs/ RFPs, presentations, due diligences etc.
- Understand client requirements and conceptualize solutions to meet them effectively
- Make Client specific sales presentations to prospective clients
- Ensure customer satisfaction & delivery as per SLAs (in terms of RFPs and RFIs)
- To be actively involved in pricing and contract negotiation
- Generate new leads and conducting prospect research
- Identify client business needs and business challenges, forecast requirements, and work on proposals for customized business solutions.
- Aggressively push the capabilities, credentials and project methodologies of the Company.
Preferred Skill Set:
Education: Preferably a MBA/ PGDBM in Sales and Marketing from a reputed Institute, Exposure to Sales strategy and negotiation courses is preferred
Experience: 5 to 10 years of prior experience in Pre-sales/account management experience with IT/ ITES or business consulting industry preferred addressing Mumbai Enterprise Market; Prior Sales & client servicing experience is preferred; Experience in selling to multiple levels within an organization will be an advantage.
Work Location: Goregaon (e).
JOB CODE: DOMBDM004
--------------------------------------------------------------
5> Sr Officer / Asst Mgr - L & D
- Behavioral Training Experience expertise.
- Exposure to Training Needs Analysis.
- Understanding of Corporate L&D Function.
Location: Malad (w), Mumbai & one position for Chennai.
Ctc on offer: 3 to 6 lacs p.a
JOB CODE: AMLD005
--------------------------------------------------------------
6> Sr Officer - Business HR (HR Generalist)
1st position: Shift: 5.30 PM to 2.30 AM
2nd position: Shift: 11.00 AM to 8.00 PM
- MBA or PGDBM in Human Resources is a must
- Generalist Experience in a corporate environment (preferably ITES/IT)
- Willingness to do night shifts (ONLY for 1st position)
- Experience in Employee Satisfaction Surveys
Ctc on offer: 3 to 5 lacs p.a
JOB CODE: BHR006 for position 1 & BHR007 for position 2
--------------------------------------------------------------
7> A.M/Mgr - IT Projects, Mumbai Location. (For Reputed International BP0)
- Strong Voice Based IT Infrastructure knowledge and experience
- Requirement Analysis: Analyzing client requirements and have a clear understanding of Technology deliverables.
- Solution Designing: Design and develop the most ideal technology solution for the client to ensure client requirements are met
- Planning and Scheduling: Maintaining a calendar for the projects and scheduling activities as per priorities.
- Reporting: Provide status and progress report to all concerned as per the agreed reporting interval
- Delivery and Timeline: Ensure all project deliverables are completed on time.
- Documentation: Document every details of the project.
- Change Control: Ensure a proper change control is maintained and followed.
- Communication: Have a clear business communication with all concerned as necessary during the project implementation.
- Crisis management: Handle crisis effectively and ensure quick and prompt action is taken in all respects.
- Escalation: Follow a proper escalation process as agreed.
- Capacity Planning: Efficient planning of spares for the process, so as to meet the business requirement with proper DR plan
- Adherence to norms specified by COPC certification and ISO 27001 specifications
Security
General Security Responsibilities:
- Adhere to security policies and procedures..
- Ensuring compliance to Security Policy of Client & Company.
Ctc on offer: 5 to 8 lacs p.a
JOB CODE: ITPRJMGR008
--------------------------------------------------------------
8> Manager - Process Excellence - Goregaon location
- Lean & Six Sigma (Preferably Certified, if not minimum Training)
- 6-7 Years in Quality (BPO)
- Domain Knowledge of Telecom Business for about 2-3 years is preferred
- Skilled in Customer Management
- Willingness to travel to all Company sites across India
- Bachelors degree in any discipline
- Must posses a Black Belt certification in Six Sigma methodology
- Awareness or Attendance in Certificate Courses in COPC and other quality initiatives would be an advantage
- Knowledge of Indian BPO Scenario Experience in dealing with multi-locational assignments, Prior experience with BPO industry preferred
- 3-4 year of prior experience of working in Quality initiatives
- Must have at least 12 months of six sigma project experience
Ctc on offer: 8 to 10 lacs p.a
JOB CODE: PREXMGR009
--------------------------------------------------------------
9> Lead Generation Officer - Business Development Dept (Malad, Mumbai)
- To generate business for the company from the US region.
- Work timings: US Shifts (5:30 pm to 2:30 am) Sat - Sun offs
- Background should be atleast 2 -3 yrs in International BPO Sales/Retentions/Upselling/Cross selling
- Graduates only
Ctc on offer: Upto 4.50 lacs p.a
JOB CODE: LDGNBD010
--------------------------------------------------------------
10> Sr Officer/Asst mgr - Presales - Solutions Writing
- Pre-Sales Solutions for US Markets
- RFI, RFPs, Documentation EXPERIENCE in preferbly an Internation BD environment
General shifts, some late shifts, Sat-Sun off
Ctc on offer: Upto: 7.5 lacs p.a
JOB CODE: PRESBD011
--------------------------------------------------------------
11> Asst Mgr - Service Delivery - Thane & 1 for Malad
- Strong Exposure on Service Delivery Mgmt
- 5+Yrs of work experience in service support of IT and Project management Skills
- Strong Exposure on ITIL Processes carried out within organization (i,e Setup & Designing of IT Infrastructure, etc).
- Shift Timing: Either 3pm to 12 or 5pm to 2am
Ctc on offer: Upto: 7.5 lacs p.a for Thane & Upto 10 lacs p.a for Malad
JOB CODE: SERVDELTH012
--------------------------------------------------------------
12> Asst Mgr/Mgr - L & D - Chennai
- Behavioral Training Experience
- Exposure to Training Needs Analysis
- Understanding of Corporate L&D Function
Ctc on offer: Upto: 5 to 7 lacs p.a for Asst Mgr & Upto 7 to 10 lacs p.a for Manager
JOB CODE: MGRLDCHEN013
--------------------------------------------------------------
To Apply pl fill up the below mentioned details
Name:
Mobile No:
Email:
Company:
Designation:
Current ctc:
Current residence location:
How soon can you join if selected:
Applying for:
Position code:
Pl email to executivesearch.hrinterface@gmail.com
Regards,
HR Interface Executive Search
--------------------------------------------------------------
1> HR Executive - Lateral recruitment - Middle & Senior level Hiring - Reputed Corporate. Malad location, Mumbai. the position is on payrolls of a 3rd party & the candidate will be absorbed into the company if found good. Monthly salary : between Rs.12,000 to Rs.15,000 per month. Looking for experience in corporate or consultancy but of Middle/Senior level hiring atleast for 1-3 years. Prior experience in administering and analyzing psychometric tests would be desirable. General work timings, Saturday - Sundays off.
JOB CODE: HREXECML001
--------------------------------------------------------------
2> Assistant Manager - Transitions - Reputed International BPO, Malad, Mumbai.
Understand Client requirements for a Project; Execution and implementation of complex and comprehensive network solution projects for a line of client processes; Focus on developing and deploying tools/ methods/ best practices to drive seamless transitions from clients to IGSPL while reducing transition costs and timelines. Ensure adherence to norms specified by COPC certification and ISO 27001 specifications, 2-4 years of prior relevant experience; Must have expertise in implementation, program management, defining & re-engineering a process and implementing quality initiatives; Must have handled at least 2-3 transitions independently; Exposure to Project Management, Technology Design, Client interaction, Technology Transition / Migration would be an asset; In-depth knowledge on Networking Technologies including Routing / Firewall / Voice Avaya / Nortel would be advantageous; Knowledge/skill to design the Network for BPO/Call Center at offshore would be beneficial. Ctc on offer: 4.5 lacs to 7 lacs p.a.
JOB CODE: ASTMGRTRNS002
--------------------------------------------------------------
3> International Business Development Manager - Presales - Mumbai location
• Experience: 7-10 Years+ for a Manager (International BPO)
• Expertise: International BPO Environment. Good understanding of BPO business.
• Primary Job Responsibilities: Presales, RFI/RFPs, Data Analysis. Should have excellent MS Excel Skills.
• Post Graduation (MBA) mandatory
• BD for UK and the rest of the world (except USA)
• Shifts: General day shift, 5 days working
• Excellent Communication Skills (both Verbal and Written). Ability to liaise with international clients.
Ctc on offer: 8 to 10 lacs p.a (Negotiable)
Work location, Malad, Mumbai.
JOB CODE: INTLBDM003
--------------------------------------------------------------
4> Manager/AGM - Domestic Business Development:
Routine
- Independently work on response to RFIs/ RFPs, presentations, due diligences etc.
- Understand client requirements and conceptualize solutions to meet them effectively
- Make Client specific sales presentations to prospective clients
- Ensure customer satisfaction & delivery as per SLAs (in terms of RFPs and RFIs)
- To be actively involved in pricing and contract negotiation
- Generate new leads and conducting prospect research
- Identify client business needs and business challenges, forecast requirements, and work on proposals for customized business solutions.
- Aggressively push the capabilities, credentials and project methodologies of the Company.
Preferred Skill Set:
Education: Preferably a MBA/ PGDBM in Sales and Marketing from a reputed Institute, Exposure to Sales strategy and negotiation courses is preferred
Experience: 5 to 10 years of prior experience in Pre-sales/account management experience with IT/ ITES or business consulting industry preferred addressing Mumbai Enterprise Market; Prior Sales & client servicing experience is preferred; Experience in selling to multiple levels within an organization will be an advantage.
Work Location: Goregaon (e).
JOB CODE: DOMBDM004
--------------------------------------------------------------
5> Sr Officer / Asst Mgr - L & D
- Behavioral Training Experience expertise.
- Exposure to Training Needs Analysis.
- Understanding of Corporate L&D Function.
Location: Malad (w), Mumbai & one position for Chennai.
Ctc on offer: 3 to 6 lacs p.a
JOB CODE: AMLD005
--------------------------------------------------------------
6> Sr Officer - Business HR (HR Generalist)
1st position: Shift: 5.30 PM to 2.30 AM
2nd position: Shift: 11.00 AM to 8.00 PM
- MBA or PGDBM in Human Resources is a must
- Generalist Experience in a corporate environment (preferably ITES/IT)
- Willingness to do night shifts (ONLY for 1st position)
- Experience in Employee Satisfaction Surveys
Ctc on offer: 3 to 5 lacs p.a
JOB CODE: BHR006 for position 1 & BHR007 for position 2
--------------------------------------------------------------
7> A.M/Mgr - IT Projects, Mumbai Location. (For Reputed International BP0)
- Strong Voice Based IT Infrastructure knowledge and experience
- Requirement Analysis: Analyzing client requirements and have a clear understanding of Technology deliverables.
- Solution Designing: Design and develop the most ideal technology solution for the client to ensure client requirements are met
- Planning and Scheduling: Maintaining a calendar for the projects and scheduling activities as per priorities.
- Reporting: Provide status and progress report to all concerned as per the agreed reporting interval
- Delivery and Timeline: Ensure all project deliverables are completed on time.
- Documentation: Document every details of the project.
- Change Control: Ensure a proper change control is maintained and followed.
- Communication: Have a clear business communication with all concerned as necessary during the project implementation.
- Crisis management: Handle crisis effectively and ensure quick and prompt action is taken in all respects.
- Escalation: Follow a proper escalation process as agreed.
- Capacity Planning: Efficient planning of spares for the process, so as to meet the business requirement with proper DR plan
- Adherence to norms specified by COPC certification and ISO 27001 specifications
Security
General Security Responsibilities:
- Adhere to security policies and procedures..
- Ensuring compliance to Security Policy of Client & Company.
Ctc on offer: 5 to 8 lacs p.a
JOB CODE: ITPRJMGR008
--------------------------------------------------------------
8> Manager - Process Excellence - Goregaon location
- Lean & Six Sigma (Preferably Certified, if not minimum Training)
- 6-7 Years in Quality (BPO)
- Domain Knowledge of Telecom Business for about 2-3 years is preferred
- Skilled in Customer Management
- Willingness to travel to all Company sites across India
- Bachelors degree in any discipline
- Must posses a Black Belt certification in Six Sigma methodology
- Awareness or Attendance in Certificate Courses in COPC and other quality initiatives would be an advantage
- Knowledge of Indian BPO Scenario Experience in dealing with multi-locational assignments, Prior experience with BPO industry preferred
- 3-4 year of prior experience of working in Quality initiatives
- Must have at least 12 months of six sigma project experience
Ctc on offer: 8 to 10 lacs p.a
JOB CODE: PREXMGR009
--------------------------------------------------------------
9> Lead Generation Officer - Business Development Dept (Malad, Mumbai)
- To generate business for the company from the US region.
- Work timings: US Shifts (5:30 pm to 2:30 am) Sat - Sun offs
- Background should be atleast 2 -3 yrs in International BPO Sales/Retentions/Upselling/Cross selling
- Graduates only
Ctc on offer: Upto 4.50 lacs p.a
JOB CODE: LDGNBD010
--------------------------------------------------------------
10> Sr Officer/Asst mgr - Presales - Solutions Writing
- Pre-Sales Solutions for US Markets
- RFI, RFPs, Documentation EXPERIENCE in preferbly an Internation BD environment
General shifts, some late shifts, Sat-Sun off
Ctc on offer: Upto: 7.5 lacs p.a
JOB CODE: PRESBD011
--------------------------------------------------------------
11> Asst Mgr - Service Delivery - Thane & 1 for Malad
- Strong Exposure on Service Delivery Mgmt
- 5+Yrs of work experience in service support of IT and Project management Skills
- Strong Exposure on ITIL Processes carried out within organization (i,e Setup & Designing of IT Infrastructure, etc).
- Shift Timing: Either 3pm to 12 or 5pm to 2am
Ctc on offer: Upto: 7.5 lacs p.a for Thane & Upto 10 lacs p.a for Malad
JOB CODE: SERVDELTH012
--------------------------------------------------------------
12> Asst Mgr/Mgr - L & D - Chennai
- Behavioral Training Experience
- Exposure to Training Needs Analysis
- Understanding of Corporate L&D Function
Ctc on offer: Upto: 5 to 7 lacs p.a for Asst Mgr & Upto 7 to 10 lacs p.a for Manager
JOB CODE: MGRLDCHEN013
--------------------------------------------------------------
To Apply pl fill up the below mentioned details
Name:
Mobile No:
Email:
Company:
Designation:
Current ctc:
Current residence location:
How soon can you join if selected:
Applying for:
Position code:
Pl email to executivesearch.hrinterface@gmail.com
Regards,
HR Interface Executive Search
Labels:
2011 Hiring,
BPO Jobs,
HR Interface
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