Wednesday, October 19, 2011

Will you get that interview call? Tips on sending job applications.

Dear Friends,


How many of us are tired applying for jobs that never seem to result in interview calls and job offers? Or jobs that dont fit our skill sets? Wrong companies? Life is too short to make mistakes! And on top of that we get lazy and send out our cvs to companies & consultants, within BLANK EMAILS!! Sacrilege! That is the first cardinal sin when it comes to applying for jobs. Well, the second actually. The first one is sending it for wrong openings, to the wrong companies, etc.

Ok, lets get it into precise bullet points, shall we? So its easier to understand, and we can all keep it as a reference note.

1> Know Thyself

Firstly, pl, compulsorily, have a thorough understanding of your skills & expertise so you know what jobs you can or should apply for & which ones you shouldn't. For eg: Someone who has done Sales may want to get into Marketing & think, "I've done sales, I can do marketing...its just selling right?" Now as plausible as that sounds, the employer's job description sheet always asks for mainstream Marketing MBAs who may have experience in Market Research, ATL/BTL activities, and other marketing related experience. Someone from Advertising may have a better shot at making a transition into Marketing, but not a Sales guy. I'm not saying its impossible, you may go the proper route of doing an MBA in Marketing, getting a minimum of a year's experience as an intern in marketing with some company & then slowly & steadily climb that ladder. But when one sends out a cv for a job that doesn't suit them or their skills, the chances for any kind of a call back are zero. Hence, Know Yourself.

2> Email Subject

Sometimes, uninteresting or vague email subject headers also tend to put off employers. The right way to form an email subject could be as under:

i) Ref: Your Job Post on Xyz.com: HR Generalist with 5 yrs exp_Mumbai location (when applying for a job posting)

ii) Introduction: HR Generalist_BPO Industry_5 yrs exp_Delhi location (when freshly introducing your candidature)

iii) Referred by John Smith for the HR Generalist opening with you. (When referred by someone the company/consultant knows)

iv) HR Generalist with 5 yrs exp looking to relocate to Mumbai (for job applications from other locations)

3> Email Body

Some common mistakes people make while sending out their cvs which need to be avoided are as follows:

i) Blank email:
This is a complete no no, as a blank email is seen as pure laziness and/or lack of initiative taking in properly introducing one's candidature to the employer. Plus since these employers/consultants get more than 200-500 cvs a day, can you not guess which ones get checked & which ones get deleted?

ii)Vague information:
Some people have a habit of writing their qualities rather than skills without putting in any details about how many years they have worked, which company have they worked for, what is their current ctc, what is their reason for wanting to leave their present employer, and how soon can they join if selected, what areas or functions are they competent enough to get jobs in, etc. So if you send out a mail that goes like this, "Dear Consultant, I am a hardworking individual who has high levels of integrity & is very diligent & punctual. I've got rewards & recognitions for my work in my previous companies & have been appreciated by my seniors. I'm looking for a job that will add to my career growth & help me succeed", no points for guessing, but its going into the trash can!!

What employers WANT to see would go something like this, "Dear Consultant, I introduce myself as an individual with 8.5 yrs of strong and relevant experience in the Human Resources function with organizations like ABC, DEF & XYZ, where I am currently working, in the capacity of Manager - HR. I am an MBA in HR from the prestigious B-School, (Name of B School), Year 2007. My specialties include Learning & Development, Talent Acquisition, Comp & Ben, Payroll, Grievances Handling, PMS, Employee Engagement & OD. I'm looking to move from XYZ because they are shifting their operations to a new location & it would be impossible for me to relocate as my family is here, and hence I'm looking for a job at the earliest, I'm already serving a notice & can join any organization in 30 days at the max, although an earlier joining can be negotiated, I'm currently on an annual ctc of 10 lacs p.a (of which 1 lac is variable, pl let me know if you need any other information. Regds, John Smith (Mobile No)"

Helps to put it in the below format also for quick reference & maximum call backs as not all cvs get opened, but this is enough to make a consultant open your cv:

Name:
Mobile No:
Email:
Current Company:
Designation:
Annual Ctc (Fixed+Variable breakup):
Currently Residing at location:
Area of Expertise:
Current Industry:
Reason for looking for a change:
Flexible with 6 days working?:
Highest Academic degree:
How soon can you join if selected:

Hope this helps! Pl pass it around so maximum people can understand 'What Not to Do while applying for jobs'

Regards,

HR Interface Corporate Services

Saturday, October 8, 2011

AGM/GM/DGM - Business Development (Reputed Domestic BPO) - Bangalore/Chennai/Delhi/Gurgaon openings


JOB DESCRIPTION

Job Designation:
DGM / GM / AGM - Business Development

Position Dimensions:

Reporting to – Chief Operating Officer, South
Reportees - Sales Managers at The Company, South India. Interactions Senior Management, All departments and processes primarily Operations and Finance

A. Job Summary

Promote company’s business to prospective clients; Represent the organization in key external business relationships with major clients and joint venture partners; Front ending opportunities and making pitches to prospective clients; Coordinate for client visits and assist in the tour of facilities of the company; Documentation of collaterals, solution development; respond to proposals and information requests.

B. Responsibilities

Routine :

1> Independently work on response to RFIs/ RFPs, presentations, due diligences etc.
2> Understand client requirements and conceptualize solutions to meet them effectively
3> Make Client specific sales presentations to prospective clients
4> Ensure customer satisfaction & delivery as per SLAs (in terms of RFPs and RFIs)
5> To be actively involved in pricing and contract negotiation
6> Generate new leads and conducting prospect research
7> Identify client business needs and business challenges, forecast requirements, and work on proposals for customized business solutions.
8> Aggressively push the capabilities, credentials and project methodologies of the Company.
9> Ensure adherence to client work and audit standards and compliance with legal requirements on requests received from clients
10> Ensure cold calling is regularly done and a sales pipeline is generated.
11> Coordinate with the management team and ensure required information for the project is sent to the client.
12> Compile RFI / RFP for all prospects.
13> Ensuring pipeline at all levels of the sales cycle, and across verticals.
14> Liaison with the Corporate Communications Team to ensure company’s visibility.
15> To be well acquainted with processes, operations, strategy & financials of the company.
16> Collect & collate information from required sources for initiating new proposals and ensure adherence to timelines
17> Assist in maintaining and developing existing and new customers through appropriate propositions, ethical sales methods, and relevant internal liaison and optimize quality of service, business growth and customer satisfaction.
18> Monitor market and competitor activities and provide relevant reports and information
19> Forecast business and sales pipeline as required
20> Update management on the status of all prospects

Team Management :

1> Measure performance of the team for e.g. performance appraisals, confirmation and ongoing feedback and training
2> Build effective vertical and horizontal communication channels
3> Provide efficient leadership to the team
4> To be a role-model for the Team in terms of performance/ behavior/ attitude
5> Formulate long term plans for the development and motivation of the team
6> Groom and mentor subordinates in handing more responsibility
7> Conduct timely meetings to ensure open communication and devise an action plan to address issues/ concerns raised.

Client Interface

1> Identify process gaps to formulate solutions.
2> Act as an interface between the client and The Company


C. Personal Profile:

1> Personality:
2> Self Starter
3> Positive attitude
4> Persuasive Resilience
5> Extrovert

Specific Job Skills:

1> Communication Skills
2> Negotiation skills
3> Internal Customer / External Customer Management
4> Planning/ Organizing & Time Management
5> Client Relationship Management.
6> Analytical Skills
7> Decision Making

Computer Skills: Familiar with Operating Systems (Windows 98/95/2000/NT), Knowledge of MS Office, MS Project


D. Preferred Skill Set:

Education: Preferably a MBA/ PGDBM in Sales and Marketing from a reputed Institute, Exposure to Sales strategy and negotiation courses is preferred

Experience: 7 to 10 years of prior experience in Pre-sales/account management experience with IT/ ITES or business consulting industry preferred; Prior Sales & client servicing experience is preferred; Experience in selling to multiple levels within an organization will be an advantage.

IMPORTANT:

Candidate must be willing to work on BPO leads for non telecom sector
Open to extensive travelling
LOOKING FOR EXPERIENCE IN NON TELECOM BPO Sales ONLY.


Within the email pl compulsorily mention: (Since even before opening a cv these details are used as a quick glance reference, hence needed even for future contacting purposes)


Name:
Mobile No:
Email:
Highest Academic degrees:
Current Company:
Designation:
Functional Area:
Specialities/Area of expertise:
Current Industry:
Experience in BPO/IT/ITES Presales & Business development(Yes/No):
Reason for a looking for a change:
Current ctc:
How soon can you join if selected:

pl send this to neha.asthana@gmail.com or executivesearch.hrinterface@gmail.com or neha.asthana@hr-interface.com


Regards,

HR Interface Executive Search