JOB DESCRIPTION
Job Designation:
DGM / GM / AGM - Business Development
Position Dimensions:
Reporting to – Chief Operating Officer, South
Reportees - Sales Managers at The Company, South India. Interactions Senior Management, All departments and processes primarily Operations and Finance
A. Job Summary
Promote company’s business to prospective clients; Represent the organization in key external business relationships with major clients and joint venture partners; Front ending opportunities and making pitches to prospective clients; Coordinate for client visits and assist in the tour of facilities of the company; Documentation of collaterals, solution development; respond to proposals and information requests.
B. Responsibilities
Routine :
1> Independently work on response to RFIs/ RFPs, presentations, due diligences etc.
2> Understand client requirements and conceptualize solutions to meet them effectively
3> Make Client specific sales presentations to prospective clients
4> Ensure customer satisfaction & delivery as per SLAs (in terms of RFPs and RFIs)
5> To be actively involved in pricing and contract negotiation
6> Generate new leads and conducting prospect research
7> Identify client business needs and business challenges, forecast requirements, and work on proposals for customized business solutions.
8> Aggressively push the capabilities, credentials and project methodologies of the Company.
9> Ensure adherence to client work and audit standards and compliance with legal requirements on requests received from clients
10> Ensure cold calling is regularly done and a sales pipeline is generated.
11> Coordinate with the management team and ensure required information for the project is sent to the client.
12> Compile RFI / RFP for all prospects.
13> Ensuring pipeline at all levels of the sales cycle, and across verticals.
14> Liaison with the Corporate Communications Team to ensure company’s visibility.
15> To be well acquainted with processes, operations, strategy & financials of the company.
16> Collect & collate information from required sources for initiating new proposals and ensure adherence to timelines
17> Assist in maintaining and developing existing and new customers through appropriate propositions, ethical sales methods, and relevant internal liaison and optimize quality of service, business growth and customer satisfaction.
18> Monitor market and competitor activities and provide relevant reports and information
19> Forecast business and sales pipeline as required
20> Update management on the status of all prospects
Team Management :
1> Measure performance of the team for e.g. performance appraisals, confirmation and ongoing feedback and training
2> Build effective vertical and horizontal communication channels
3> Provide efficient leadership to the team
4> To be a role-model for the Team in terms of performance/ behavior/ attitude
5> Formulate long term plans for the development and motivation of the team
6> Groom and mentor subordinates in handing more responsibility
7> Conduct timely meetings to ensure open communication and devise an action plan to address issues/ concerns raised.
Client Interface
1> Identify process gaps to formulate solutions.
2> Act as an interface between the client and The Company
C. Personal Profile:
1> Personality:
2> Self Starter
3> Positive attitude
4> Persuasive Resilience
5> Extrovert
Specific Job Skills:
1> Communication Skills
2> Negotiation skills
3> Internal Customer / External Customer Management
4> Planning/ Organizing & Time Management
5> Client Relationship Management.
6> Analytical Skills
7> Decision Making
Computer Skills: Familiar with Operating Systems (Windows 98/95/2000/NT), Knowledge of MS Office, MS Project
D. Preferred Skill Set:
Education: Preferably a MBA/ PGDBM in Sales and Marketing from a reputed Institute, Exposure to Sales strategy and negotiation courses is preferred
Experience: 7 to 10 years of prior experience in Pre-sales/account management experience with IT/ ITES or business consulting industry preferred; Prior Sales & client servicing experience is preferred; Experience in selling to multiple levels within an organization will be an advantage.
IMPORTANT:
Candidate must be willing to work on BPO leads for non telecom sector
Open to extensive travelling
LOOKING FOR EXPERIENCE IN NON TELECOM BPO Sales ONLY.
Within the email pl compulsorily mention: (Since even before opening a cv these details are used as a quick glance reference, hence needed even for future contacting purposes)
Name:
Mobile No:
Email:
Highest Academic degrees:
Current Company:
Designation:
Functional Area:
Specialities/Area of expertise:
Current Industry:
Experience in BPO/IT/ITES Presales & Business development(Yes/No):
Reason for a looking for a change:
Current ctc:
How soon can you join if selected:
pl send this to neha.asthana@gmail.com or executivesearch.hrinterface@gmail.com or neha.asthana@hr-interface.com
Regards,
HR Interface Executive Search
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