Job / Position Title: Manager
Function / Department: Technology
Designation: Server Administrator
Grade / Level in Org Structure: Manager
Position reports to: DGM
Ctc on Offer: 8 to 10 lacs p.a
Essential duties / responsibilities of the position:
FUNCTIONAL/ OPERATIONAL:
- Designing & Implementation of New Microsoft Servers including application and services like Active Directory, DHCP, DNS, FTP, ISA Proxy, Antivirus, and Mail Service like Microsoft Exchange 2007 / 2010, Application based on Microsoft platform & File and Print Servers.
- Administration of Active Directory / DNS / Group Policy
- Managing and administration of Exchange 2007 /2010 Server with MS Cluster / HA / DAG
- RAID Controller and RAID Technology
- Knowledge of Email and Web Filtering at Gateway
- Knowledge of Storages (NetApp and EMC)
- Knowledge of Virtualization (VMware and Cirtix)
- Checking proxy logs and mail logs for any unwanted site visited and virus mail quarantined on servers
- Daily routine work of Microsoft Windows servers like monitoring, checking events, Checking Services, Updating new patches as and when release by Microsoft, McAfee and other third party for Back office and different Servers
- Checking for new Security and Vulnerabilities alerts regularly from Microsoft. Maintaining the Server checklist and documents as per company policy
- Monitoring regular backup of Servers and Maintaining the Logs
- Administrating / Monitoring and Maintaining Servers which are at remote locations
- Co-ordinations with vendors for support and services. Investigating for any new software/product useful for IGS/Project.
- Evaluating and Implementing new Technologies for Server Infrastructure
- Building Refreshment strategy for Server Infrastructure
Security:
- Monitoring security of various systems and ensuring their smooth functioning. Other responsibilities include:
- Adding and configuring new workstations
- Setting up user accounts
- Installing system-wide software
- Performing procedures to prevent the spread of viruses
- Allocating mass storage space
- Review of system logs
- Periodic password audits. Periodic password audits.
General Security Responsibilities:
- Adhering to security policies and procedures of IGSPL
- Ensuring compliance to Security Policy pertaining to System Admin as owner
Occasional / Other duties of the position:
- Knowledge of Storages (NetApp and EMC)
- Knowledge of Virtualization (VMware and Cirtix)
- Familiar with Operating Systems (Windows 7/XP/Vista
- Knowledge of MS Office (Word, Excel, PowerPoint)
QUALIFICATION (Education):
- Preferred BE. If any other graduation then certifications necessary (VCP/ MCSE/ ITIL)
DESIRED YEARS OF EXPERIENCE:
- 6-8+
Pl send your cv after filling up these mandatory details to careerconnect.neha@gmail.com
Name:
Mobile No:
Email:
Current Company:
Current Industry:
Designation:
Annual Ctc (Fixed+Variable breakup):
Currently Residing at location:
Experience in Server Admin in years (Yes/No):
Reason for looking for a change:
Highest Academic degree:
How soon can you join if selected:
Regards,
HR Interface Corporate Services
Tuesday, December 6, 2011
Head - Operations - MNC Publishing KPO, Pune Location
Designation: Operations Head / Production Head
Location: 2 Offices in Pune, Viman Nagar & Magarpatta
Qualifications / skill sets:
Education: Graduate or Post graduate in any discipline
Experience: 10 to 12 years in leadership roles in operations
Soft Skills: Good communication and interpersonal skill and entrepreneurial spirit, Man management skill, self motivated
Technical Skills: Microsoft Office. Familiarity with Adobe InDesign, Adobe Photoshop and Illustrator will be an advantage
Roles and Responsibilities :
1.Manage entire production work – from receipt of input to the final deliveries to the customer.
2.Project planning along with the department heads & ensure that the required output is delivered as per the capacity on a daily basis
3.Plan resource requirement (people, technology, etc.) for the project and provide direction and timelines to the department heads. Direct, guide, motivate the team of Project Managers, while setting performance parameters, deadlines, work delegation for the team.
4.Monitor and control production work to ensure timely deliveries with the required quality as per the expectations set by the clients.
5.Client management : Own and manage SLAs , Adhere to SLA requirements.
6.Escalate internal / external delays to the immediate reporting authority with appropriate reasons
7.Coordinate with the clients and in-house production teams for smooth operations. Establish healthy business relations with clients; liaise with them over the project for mutual benefits.
8.Work towards solving their queries and complaints efficiently.
9.Generate reports on the regular developments and proceedings for the strategic review by the management. Measure and monitor individual and team performances.
10.Plan, analyze & conceptualize the basic requirements while setting up the technical infrastructure of the project.
11.Report to Senior Management on any issues / risks related to deliverables
12.Responsible for generating metrics and dashboards for higher management.
About the company:
The Company is a premedia service provider specializing in German and Dutch language work. The company provides typesetting, multimedia, web development, marketing services and software development services to its clients in Europe. The company offers automated XML based pagination solutions in Adobe InDesign, graphics and Flash & animation work with voice over.
The Company is a part of Springer Science+Business Media and is a 100% export unit, registered with Software Technology Parks of India. The company is based at Giga Space IT Park, Pune. Since its launch on 25 August 2006, the company has successfully completed STM (scientific, technical and medical) journals, magazines, books, flash animations, graphics and image processing projects. Having moved past the initial setup stage the company is now expanding into untapped and new market areas of language-based outsourcing in the field of publishing and premedia.
Springer Science+Business Media (www.springer.com) is one of the world’s Leading global scientific publisher, delivering quality content through innovative information products and services, as well as a trusted provider of local-language professional publications in Europe, especially in Germany and the Netherlands. The group publishes over 2,000 journals and more than 6,500 new books a year, as well as the largest STM eBook Collection worldwide. It has a wide Product range across all media for high-quality content (books, journals, newsletters, CD-ROMs, online platforms, protocols, databases and conferences). Springer has operations in about 20 countries in Europe, the USA, and Asia, and some 5,000 employees. In 2009, it generated annual sales of around EUR 883 (this data is in Springer lounge) million. It has 6 main publishing fields: science, technology, medicine, architecture, business and transport.
Looking for: We are essentially looking for an Operations Leader from the BPO/KPO/IT/ITES industries with rich experience in Operations & daily business metrics, process excellence methods, etc. We believe this is a good opportunity for someone from these backgrounds to make a career in Publishing, & get away from the monotony of BPO/IT operations & its shifts. We are looking at a progressive minded individual as this position comes with a lot of scope of growth & expansion in career for this individual.
To Apply:
Pl send your cv after filling up these mandatory details to careerconnect.neha@gmail.com
Name:
Mobile No:
Email:
Current Company:
Current Industry:
Designation:
Annual Ctc (Fixed+Variable breakup):
Currently Residing at location:
Experience in Operations in years (Yes/No):
Reason for looking for a change:
Highest Academic degree:
How soon can you join if selected:
Regards,
HR Interface Corporate Services
Location: 2 Offices in Pune, Viman Nagar & Magarpatta
Qualifications / skill sets:
Education: Graduate or Post graduate in any discipline
Experience: 10 to 12 years in leadership roles in operations
Soft Skills: Good communication and interpersonal skill and entrepreneurial spirit, Man management skill, self motivated
Technical Skills: Microsoft Office. Familiarity with Adobe InDesign, Adobe Photoshop and Illustrator will be an advantage
Roles and Responsibilities :
1.Manage entire production work – from receipt of input to the final deliveries to the customer.
2.Project planning along with the department heads & ensure that the required output is delivered as per the capacity on a daily basis
3.Plan resource requirement (people, technology, etc.) for the project and provide direction and timelines to the department heads. Direct, guide, motivate the team of Project Managers, while setting performance parameters, deadlines, work delegation for the team.
4.Monitor and control production work to ensure timely deliveries with the required quality as per the expectations set by the clients.
5.Client management : Own and manage SLAs , Adhere to SLA requirements.
6.Escalate internal / external delays to the immediate reporting authority with appropriate reasons
7.Coordinate with the clients and in-house production teams for smooth operations. Establish healthy business relations with clients; liaise with them over the project for mutual benefits.
8.Work towards solving their queries and complaints efficiently.
9.Generate reports on the regular developments and proceedings for the strategic review by the management. Measure and monitor individual and team performances.
10.Plan, analyze & conceptualize the basic requirements while setting up the technical infrastructure of the project.
11.Report to Senior Management on any issues / risks related to deliverables
12.Responsible for generating metrics and dashboards for higher management.
About the company:
The Company is a premedia service provider specializing in German and Dutch language work. The company provides typesetting, multimedia, web development, marketing services and software development services to its clients in Europe. The company offers automated XML based pagination solutions in Adobe InDesign, graphics and Flash & animation work with voice over.
The Company is a part of Springer Science+Business Media and is a 100% export unit, registered with Software Technology Parks of India. The company is based at Giga Space IT Park, Pune. Since its launch on 25 August 2006, the company has successfully completed STM (scientific, technical and medical) journals, magazines, books, flash animations, graphics and image processing projects. Having moved past the initial setup stage the company is now expanding into untapped and new market areas of language-based outsourcing in the field of publishing and premedia.
Springer Science+Business Media (www.springer.com) is one of the world’s Leading global scientific publisher, delivering quality content through innovative information products and services, as well as a trusted provider of local-language professional publications in Europe, especially in Germany and the Netherlands. The group publishes over 2,000 journals and more than 6,500 new books a year, as well as the largest STM eBook Collection worldwide. It has a wide Product range across all media for high-quality content (books, journals, newsletters, CD-ROMs, online platforms, protocols, databases and conferences). Springer has operations in about 20 countries in Europe, the USA, and Asia, and some 5,000 employees. In 2009, it generated annual sales of around EUR 883 (this data is in Springer lounge) million. It has 6 main publishing fields: science, technology, medicine, architecture, business and transport.
Looking for: We are essentially looking for an Operations Leader from the BPO/KPO/IT/ITES industries with rich experience in Operations & daily business metrics, process excellence methods, etc. We believe this is a good opportunity for someone from these backgrounds to make a career in Publishing, & get away from the monotony of BPO/IT operations & its shifts. We are looking at a progressive minded individual as this position comes with a lot of scope of growth & expansion in career for this individual.
To Apply:
Pl send your cv after filling up these mandatory details to careerconnect.neha@gmail.com
Name:
Mobile No:
Email:
Current Company:
Current Industry:
Designation:
Annual Ctc (Fixed+Variable breakup):
Currently Residing at location:
Experience in Operations in years (Yes/No):
Reason for looking for a change:
Highest Academic degree:
How soon can you join if selected:
Regards,
HR Interface Corporate Services
Friday, November 25, 2011
Asst Mgr - Grade II - Organisational Development - Mumbai Location
POSITION / JOB TITLE: Assistant Manager – Organization Development
FUNCTION/ Department: HR / L&D
DESIGNATION: Assistant Manager – Organization Development
GRADE/ LEVEL AS PER IGS FRAMEWORK: AM / Level II
LOCATION: Malad, Mumbai
POSITION REPORTS TO: AGM – L&D
MAIN RESPONSIBILITIES / ACCOUNTABILITIES:
Managing OD activities – PMS, Organization Design and higher education schemes.
- Creating awareness on PMS
- Timely completion of appraisal process
- Ensuring audits are done, reports completed and action plans drawn up
- Collating ratings and analyzing trends
- Updation of organization charts
- Creating awareness on higher education schemes and managing the process end to end
TEAM RELATED:
CLIENT SPECIFIC / ORIENTED:
OCCASSIONAL RESPONSIBILITIES:
- Work on any special project that the department may take up from time to time
- Co ordinate IJP movements
- Conduct PMS training for performance champions
QUALIFICATION (Education):
- Graduate in any discipline.
- Post graduation in Human Resources / Psychology / Social Work is desirable
DESIRED YEARS OF EXPERIENCE: Exposure to HR activities in an organization for 2 to 5 years atleast
DESIRED INDUSTRY EXPOSURE: BPO/IT/ITES/EDUCATION Sectors preferred.
DESIRED ROLE EXPOSURE:
MANDATORY SKILLS / PROCESS ABILITIES
- Excellent Communication Skills
- Excellent Presentation Skills
- Good Interpersonal Skills
- Computer Skills: Knowledge of MS Office (W0rd, Excel & Power point)
PROCESS ABILITIES & COMPETENCIES CRITICAL FOR THE ROLE (BEHAVIORAL):
Planning - Demonstrates clear planning skills. Translates business objectives into functional activities. Sets goals and processes and organizes resources to ensure that the desired results are met.
Analytical Thinking - Makes constructive use of the information at his disposal. Is sensitive to the business environment and evaluates Intelenet’s possibilities in terms of products/ processes/ services/ systems.
Decision-Making - Proactively seeks and accurately evaluates the available data. Anticipates outcomes and implications. Chooses the optimal solutions from all those available and implements the necessary actions in a timely manner.
Customer Focus - Is highly customer oriented. Makes serious efforts at understanding client needs and ensures customer expectations are met in every interaction.
People Management - Manages associates’ aspirations and facilitates associates’ development by effective interventions. Ensures key performance measures are met.
Communication - Produces clear and effective documentation and communication. Is able to make accurate interpretations of complex material.
Team Leading - Is an effective team player and team leader. Guides and supports the efforts of team members towards the achievement of the team objectives. Is proactive in avoiding or resolving conflicts.
Quality and Improvement orientation - Is proactive in ensuring that learning is shared and that quality and other key matrices are improved upon.
Resilience - Maintains effective work behavior in the face of pressure and setbacks. Successfully adapts to changing demands and conditions.
Initiative and Commitment to Achieve - Is proactive and self-starting; Seizes opportunities, originates action and actively influences them. Demonstrates a willingness to excel against all odds.
To send your cvs pl fill in these details & send to careerconnect.neha@gmail.com and/or neha.asthana@hr-interface.com
Name:
Mobile No:
Email:
Current Company:
Current Industry:
Designation:
Annual Ctc (Fixed+Variable breakup):
Currently Residing at location:
Experience in OD in years (Yes/No):
Reason for looking for a change:
Highest Academic degree:
How soon can you join if selected:
Regards,
HR Interface Corporate Services
Thursday, November 17, 2011
Associate Director - Business Development Opening, Mumbai for MNC Facilities Mgmt Giant
JOB DESCRIPTION
DESIGNATION: Associate Director - Business Development - Integrated Facilities Mgmt
TITLE: BD – Lead/West India
BUSINESS LINE: Integrated Facilities Management (IFM)
LOCATION: Lower Parel – Mumbai
RESPONSIBILITY: Development of new IFM business
REPORTING TO: Head of Business Development – India
YEARS OF EXPERIENCE: 10 TO 12 years Minimum
PROPOSED CTC: Best in the industry (20 lacs+)
POSITION GOALS:
- Achievement of net operating revenue, and new business targets in accordance with performance appraisal deliverables.
- Overseeing local new business activities
- Seeking out new business opportunities and market segments in India.
- Working with other business lines to promote cross-sell.
- Working with the IFM operations teams to ensure the smooth transition of the new appointments.
- Achieving the objectives contained in the Individual Performance Management Plan for the position.
OTHER: This role requires significant liaison with Operations and Commercial Teams in India. So incumbent should be an experienced people person who liasons effectively & effortlessly with interdepartmental & cross country teams.
Specific responsibilities:
- Developing New Business Strategy
- Determining the target market segments in conjunction with the Director Business Development.
- Contributing to and supporting the India Business Plan.
- Working with the Director Business Development on pricing strategies.
- Actively Researching and observing competitor activity
Financial Accountability
- Contributing to the quarterly forecasting sessions.
- Meeting the agreed new business targets by supporting new business activities in India.
- Identifying cross selling opportunities for other business lines of the company.
New Business Development
- Formulating proposals, presentation materials and responses for RFPs.
- Cold calling or networking with new clients in target market segments.
REQUISITE EXPERIENCE
- Masters / Bachelor of Marketing.
- Business development experience is a must
- 8-10 years experience in operations and/or business development in facilities management or services industry
- Good knowledge of the local Indian market.
SKILLS
- Excellent communication skills – written and verbal
- Good presentation skills
- Good understanding of financials
- Self motivated
- Organised.
- Hands-on
To send your cvs pl fill in these details & send to careerconnect.neha@gmail.com and/or neha.asthana@hr-interface.com
Name:
Mobile No:
Email:
Current Company:
Current Industry:
Designation:
Annual Ctc (Fixed+Variable breakup):
Currently Residing at location:
Experience in Real Estate or Facilities Management Business Development (Yes/No):
Reason for looking for a change:
Highest Academic degree:
How soon can you join if selected:
Regards,
HR Interface Corporate Services
DESIGNATION: Associate Director - Business Development - Integrated Facilities Mgmt
TITLE: BD – Lead/West India
BUSINESS LINE: Integrated Facilities Management (IFM)
LOCATION: Lower Parel – Mumbai
RESPONSIBILITY: Development of new IFM business
REPORTING TO: Head of Business Development – India
YEARS OF EXPERIENCE: 10 TO 12 years Minimum
PROPOSED CTC: Best in the industry (20 lacs+)
POSITION GOALS:
- Achievement of net operating revenue, and new business targets in accordance with performance appraisal deliverables.
- Overseeing local new business activities
- Seeking out new business opportunities and market segments in India.
- Working with other business lines to promote cross-sell.
- Working with the IFM operations teams to ensure the smooth transition of the new appointments.
- Achieving the objectives contained in the Individual Performance Management Plan for the position.
OTHER: This role requires significant liaison with Operations and Commercial Teams in India. So incumbent should be an experienced people person who liasons effectively & effortlessly with interdepartmental & cross country teams.
Specific responsibilities:
- Developing New Business Strategy
- Determining the target market segments in conjunction with the Director Business Development.
- Contributing to and supporting the India Business Plan.
- Working with the Director Business Development on pricing strategies.
- Actively Researching and observing competitor activity
Financial Accountability
- Contributing to the quarterly forecasting sessions.
- Meeting the agreed new business targets by supporting new business activities in India.
- Identifying cross selling opportunities for other business lines of the company.
New Business Development
- Formulating proposals, presentation materials and responses for RFPs.
- Cold calling or networking with new clients in target market segments.
REQUISITE EXPERIENCE
- Masters / Bachelor of Marketing.
- Business development experience is a must
- 8-10 years experience in operations and/or business development in facilities management or services industry
- Good knowledge of the local Indian market.
SKILLS
- Excellent communication skills – written and verbal
- Good presentation skills
- Good understanding of financials
- Self motivated
- Organised.
- Hands-on
To send your cvs pl fill in these details & send to careerconnect.neha@gmail.com and/or neha.asthana@hr-interface.com
Name:
Mobile No:
Email:
Current Company:
Current Industry:
Designation:
Annual Ctc (Fixed+Variable breakup):
Currently Residing at location:
Experience in Real Estate or Facilities Management Business Development (Yes/No):
Reason for looking for a change:
Highest Academic degree:
How soon can you join if selected:
Regards,
HR Interface Corporate Services
Sr. Financial Analyst (Chartered Accountant) Mumbai location
Position/Title – Sr. Financial Analyst
Years of Experience – 7 to 9 years
Salary Range – 15 to 18 lacs
We are hiring for a Junior Financial Analyst also for candidates with experience of 3 to 5 years. Ctc offered for it is 12 to 15 lacs p.a (Pl apply according to which band you fall in, it will help us shortlist you better)
Job Description:
• Finalisation of all company accounts
• Income Tax Submissions and Assessments
• Service Tax Submissions and Assessments
• VAT submissions and Assessments
• TDS compliance
• Statutory and Internal Audit
• Automation
• Investments
• Ratio and Variance Analysis
• Margin Analysis
• Foreign Subsidiary Compliance and Audits
• Foreign Company Income Tax Returns
• Group Recon
• MIS
• Budgets
• IFRS Transition, Execution and Implementation
Qualification – CA
Preferably having SAP experience. Knowledge of Tally is a must.
Work Location: Lower Parel, Mumbai
To send your cvs pl fill in these details & send to careerconnect.neha@gmail.com OR neha.asthana@hr-interface.com with Email subject as "Financial Analyst or Jr Financial Analyst - Mumbai Loctaion" depending on which band you fit.
Name:
Mobile No:
Email:
Current Company:
Designation:
Annual Ctc (Fixed+Variable breakup):
Currently Residing at location:
Chartered Accountant in which year:
Experience in years after internships:
Experience in Foreign Subsidiary Compliance and Audits (Yes/No):
Experience in Foreign Company Income Tax Returns(Yes/No):
Knowledge of SAP (Yes/No):
Knowledge of Tally (Yes/No):
Experience in all areas mentioned above (Yes/No):
If No, pl specify which areas you do not have exposure to:
Reason for looking for a change:
How soon can you join if selected:
Regards,
HR Interface Corporate Services
Years of Experience – 7 to 9 years
Salary Range – 15 to 18 lacs
We are hiring for a Junior Financial Analyst also for candidates with experience of 3 to 5 years. Ctc offered for it is 12 to 15 lacs p.a (Pl apply according to which band you fall in, it will help us shortlist you better)
Job Description:
• Finalisation of all company accounts
• Income Tax Submissions and Assessments
• Service Tax Submissions and Assessments
• VAT submissions and Assessments
• TDS compliance
• Statutory and Internal Audit
• Automation
• Investments
• Ratio and Variance Analysis
• Margin Analysis
• Foreign Subsidiary Compliance and Audits
• Foreign Company Income Tax Returns
• Group Recon
• MIS
• Budgets
• IFRS Transition, Execution and Implementation
Qualification – CA
Preferably having SAP experience. Knowledge of Tally is a must.
Work Location: Lower Parel, Mumbai
To send your cvs pl fill in these details & send to careerconnect.neha@gmail.com OR neha.asthana@hr-interface.com with Email subject as "Financial Analyst or Jr Financial Analyst - Mumbai Loctaion" depending on which band you fit.
Name:
Mobile No:
Email:
Current Company:
Designation:
Annual Ctc (Fixed+Variable breakup):
Currently Residing at location:
Chartered Accountant in which year:
Experience in years after internships:
Experience in Foreign Subsidiary Compliance and Audits (Yes/No):
Experience in Foreign Company Income Tax Returns(Yes/No):
Knowledge of SAP (Yes/No):
Knowledge of Tally (Yes/No):
Experience in all areas mentioned above (Yes/No):
If No, pl specify which areas you do not have exposure to:
Reason for looking for a change:
How soon can you join if selected:
Regards,
HR Interface Corporate Services
Tuesday, November 8, 2011
E-Commerce - Business Development Manager (With Knowledge of Payment Gateways) for Reputed India Media Giant
Position/Title – Business Development Manager
Job Description:
1> Working or worked with an e-commerce industry player
2> Between 6 - 9 years of work experience in business development, relationship mgmt & alliances
3> Revenue responsibility managed, large accounts/key accounts managed successfully
4> Good knowledge of trade within the e-commerce space
5> Experience in managing Payment Gateways is an added advantage
6> Good communications, aggressive and goal oriented
7> Analytical ability and innovation are vital skill sets
8> Team handling skills and ability to travel will be necessary on this job
9> Responsibility is of a national level and may transcend borders if necessary
10> Motivated, self starter with a proven track record
Salary : Between 12-15 lacs p.a, position is based in Mumbai
Educational Qualification: MBA (Preferred)
Important: Candidate should have good knowledge of e-commerce
Experience Required: 6-9 years
Location: Lower Parel, Mumbai
To send your cvs pl fill in these details & send to careerconnect.neha@gmail.com
Name:
Mobile No:
Email:
Current Company:
Designation:
Annual Ctc (Fixed+Variable breakup):
Currently Residing at location:
Area of Expertise:
Experience in (a)Ecommerce & (b)Payment Gateway knowledge (Yes/No):
Current Industry:
Reason for looking for a change:
Flexible with travel? (Domestic & International):
Highest Academic degree:
How soon can you join if selected:
Regards,
HR Interface Corporate Services
Job Description:
1> Working or worked with an e-commerce industry player
2> Between 6 - 9 years of work experience in business development, relationship mgmt & alliances
3> Revenue responsibility managed, large accounts/key accounts managed successfully
4> Good knowledge of trade within the e-commerce space
5> Experience in managing Payment Gateways is an added advantage
6> Good communications, aggressive and goal oriented
7> Analytical ability and innovation are vital skill sets
8> Team handling skills and ability to travel will be necessary on this job
9> Responsibility is of a national level and may transcend borders if necessary
10> Motivated, self starter with a proven track record
Salary : Between 12-15 lacs p.a, position is based in Mumbai
Educational Qualification: MBA (Preferred)
Important: Candidate should have good knowledge of e-commerce
Experience Required: 6-9 years
Location: Lower Parel, Mumbai
To send your cvs pl fill in these details & send to careerconnect.neha@gmail.com
Name:
Mobile No:
Email:
Current Company:
Designation:
Annual Ctc (Fixed+Variable breakup):
Currently Residing at location:
Area of Expertise:
Experience in (a)Ecommerce & (b)Payment Gateway knowledge (Yes/No):
Current Industry:
Reason for looking for a change:
Flexible with travel? (Domestic & International):
Highest Academic degree:
How soon can you join if selected:
Regards,
HR Interface Corporate Services
Wednesday, October 19, 2011
Will you get that interview call? Tips on sending job applications.
Dear Friends,
How many of us are tired applying for jobs that never seem to result in interview calls and job offers? Or jobs that dont fit our skill sets? Wrong companies? Life is too short to make mistakes! And on top of that we get lazy and send out our cvs to companies & consultants, within BLANK EMAILS!! Sacrilege! That is the first cardinal sin when it comes to applying for jobs. Well, the second actually. The first one is sending it for wrong openings, to the wrong companies, etc.
Ok, lets get it into precise bullet points, shall we? So its easier to understand, and we can all keep it as a reference note.
1> Know Thyself
Firstly, pl, compulsorily, have a thorough understanding of your skills & expertise so you know what jobs you can or should apply for & which ones you shouldn't. For eg: Someone who has done Sales may want to get into Marketing & think, "I've done sales, I can do marketing...its just selling right?" Now as plausible as that sounds, the employer's job description sheet always asks for mainstream Marketing MBAs who may have experience in Market Research, ATL/BTL activities, and other marketing related experience. Someone from Advertising may have a better shot at making a transition into Marketing, but not a Sales guy. I'm not saying its impossible, you may go the proper route of doing an MBA in Marketing, getting a minimum of a year's experience as an intern in marketing with some company & then slowly & steadily climb that ladder. But when one sends out a cv for a job that doesn't suit them or their skills, the chances for any kind of a call back are zero. Hence, Know Yourself.
2> Email Subject
Sometimes, uninteresting or vague email subject headers also tend to put off employers. The right way to form an email subject could be as under:
i) Ref: Your Job Post on Xyz.com: HR Generalist with 5 yrs exp_Mumbai location (when applying for a job posting)
ii) Introduction: HR Generalist_BPO Industry_5 yrs exp_Delhi location (when freshly introducing your candidature)
iii) Referred by John Smith for the HR Generalist opening with you. (When referred by someone the company/consultant knows)
iv) HR Generalist with 5 yrs exp looking to relocate to Mumbai (for job applications from other locations)
3> Email Body
Some common mistakes people make while sending out their cvs which need to be avoided are as follows:
i) Blank email:
This is a complete no no, as a blank email is seen as pure laziness and/or lack of initiative taking in properly introducing one's candidature to the employer. Plus since these employers/consultants get more than 200-500 cvs a day, can you not guess which ones get checked & which ones get deleted?
ii)Vague information:
Some people have a habit of writing their qualities rather than skills without putting in any details about how many years they have worked, which company have they worked for, what is their current ctc, what is their reason for wanting to leave their present employer, and how soon can they join if selected, what areas or functions are they competent enough to get jobs in, etc. So if you send out a mail that goes like this, "Dear Consultant, I am a hardworking individual who has high levels of integrity & is very diligent & punctual. I've got rewards & recognitions for my work in my previous companies & have been appreciated by my seniors. I'm looking for a job that will add to my career growth & help me succeed", no points for guessing, but its going into the trash can!!
What employers WANT to see would go something like this, "Dear Consultant, I introduce myself as an individual with 8.5 yrs of strong and relevant experience in the Human Resources function with organizations like ABC, DEF & XYZ, where I am currently working, in the capacity of Manager - HR. I am an MBA in HR from the prestigious B-School, (Name of B School), Year 2007. My specialties include Learning & Development, Talent Acquisition, Comp & Ben, Payroll, Grievances Handling, PMS, Employee Engagement & OD. I'm looking to move from XYZ because they are shifting their operations to a new location & it would be impossible for me to relocate as my family is here, and hence I'm looking for a job at the earliest, I'm already serving a notice & can join any organization in 30 days at the max, although an earlier joining can be negotiated, I'm currently on an annual ctc of 10 lacs p.a (of which 1 lac is variable, pl let me know if you need any other information. Regds, John Smith (Mobile No)"
Helps to put it in the below format also for quick reference & maximum call backs as not all cvs get opened, but this is enough to make a consultant open your cv:
Name:
Mobile No:
Email:
Current Company:
Designation:
Annual Ctc (Fixed+Variable breakup):
Currently Residing at location:
Area of Expertise:
Current Industry:
Reason for looking for a change:
Flexible with 6 days working?:
Highest Academic degree:
How soon can you join if selected:
Hope this helps! Pl pass it around so maximum people can understand 'What Not to Do while applying for jobs'
Regards,
HR Interface Corporate Services
How many of us are tired applying for jobs that never seem to result in interview calls and job offers? Or jobs that dont fit our skill sets? Wrong companies? Life is too short to make mistakes! And on top of that we get lazy and send out our cvs to companies & consultants, within BLANK EMAILS!! Sacrilege! That is the first cardinal sin when it comes to applying for jobs. Well, the second actually. The first one is sending it for wrong openings, to the wrong companies, etc.
Ok, lets get it into precise bullet points, shall we? So its easier to understand, and we can all keep it as a reference note.
1> Know Thyself
Firstly, pl, compulsorily, have a thorough understanding of your skills & expertise so you know what jobs you can or should apply for & which ones you shouldn't. For eg: Someone who has done Sales may want to get into Marketing & think, "I've done sales, I can do marketing...its just selling right?" Now as plausible as that sounds, the employer's job description sheet always asks for mainstream Marketing MBAs who may have experience in Market Research, ATL/BTL activities, and other marketing related experience. Someone from Advertising may have a better shot at making a transition into Marketing, but not a Sales guy. I'm not saying its impossible, you may go the proper route of doing an MBA in Marketing, getting a minimum of a year's experience as an intern in marketing with some company & then slowly & steadily climb that ladder. But when one sends out a cv for a job that doesn't suit them or their skills, the chances for any kind of a call back are zero. Hence, Know Yourself.
2> Email Subject
Sometimes, uninteresting or vague email subject headers also tend to put off employers. The right way to form an email subject could be as under:
i) Ref: Your Job Post on Xyz.com: HR Generalist with 5 yrs exp_Mumbai location (when applying for a job posting)
ii) Introduction: HR Generalist_BPO Industry_5 yrs exp_Delhi location (when freshly introducing your candidature)
iii) Referred by John Smith for the HR Generalist opening with you. (When referred by someone the company/consultant knows)
iv) HR Generalist with 5 yrs exp looking to relocate to Mumbai (for job applications from other locations)
3> Email Body
Some common mistakes people make while sending out their cvs which need to be avoided are as follows:
i) Blank email:
This is a complete no no, as a blank email is seen as pure laziness and/or lack of initiative taking in properly introducing one's candidature to the employer. Plus since these employers/consultants get more than 200-500 cvs a day, can you not guess which ones get checked & which ones get deleted?
ii)Vague information:
Some people have a habit of writing their qualities rather than skills without putting in any details about how many years they have worked, which company have they worked for, what is their current ctc, what is their reason for wanting to leave their present employer, and how soon can they join if selected, what areas or functions are they competent enough to get jobs in, etc. So if you send out a mail that goes like this, "Dear Consultant, I am a hardworking individual who has high levels of integrity & is very diligent & punctual. I've got rewards & recognitions for my work in my previous companies & have been appreciated by my seniors. I'm looking for a job that will add to my career growth & help me succeed", no points for guessing, but its going into the trash can!!
What employers WANT to see would go something like this, "Dear Consultant, I introduce myself as an individual with 8.5 yrs of strong and relevant experience in the Human Resources function with organizations like ABC, DEF & XYZ, where I am currently working, in the capacity of Manager - HR. I am an MBA in HR from the prestigious B-School, (Name of B School), Year 2007. My specialties include Learning & Development, Talent Acquisition, Comp & Ben, Payroll, Grievances Handling, PMS, Employee Engagement & OD. I'm looking to move from XYZ because they are shifting their operations to a new location & it would be impossible for me to relocate as my family is here, and hence I'm looking for a job at the earliest, I'm already serving a notice & can join any organization in 30 days at the max, although an earlier joining can be negotiated, I'm currently on an annual ctc of 10 lacs p.a (of which 1 lac is variable, pl let me know if you need any other information. Regds, John Smith (Mobile No)"
Helps to put it in the below format also for quick reference & maximum call backs as not all cvs get opened, but this is enough to make a consultant open your cv:
Name:
Mobile No:
Email:
Current Company:
Designation:
Annual Ctc (Fixed+Variable breakup):
Currently Residing at location:
Area of Expertise:
Current Industry:
Reason for looking for a change:
Flexible with 6 days working?:
Highest Academic degree:
How soon can you join if selected:
Hope this helps! Pl pass it around so maximum people can understand 'What Not to Do while applying for jobs'
Regards,
HR Interface Corporate Services
Saturday, October 8, 2011
AGM/GM/DGM - Business Development (Reputed Domestic BPO) - Bangalore/Chennai/Delhi/Gurgaon openings
JOB DESCRIPTION
Job Designation:
DGM / GM / AGM - Business Development
Position Dimensions:
Reporting to – Chief Operating Officer, South
Reportees - Sales Managers at The Company, South India. Interactions Senior Management, All departments and processes primarily Operations and Finance
A. Job Summary
Promote company’s business to prospective clients; Represent the organization in key external business relationships with major clients and joint venture partners; Front ending opportunities and making pitches to prospective clients; Coordinate for client visits and assist in the tour of facilities of the company; Documentation of collaterals, solution development; respond to proposals and information requests.
B. Responsibilities
Routine :
1> Independently work on response to RFIs/ RFPs, presentations, due diligences etc.
2> Understand client requirements and conceptualize solutions to meet them effectively
3> Make Client specific sales presentations to prospective clients
4> Ensure customer satisfaction & delivery as per SLAs (in terms of RFPs and RFIs)
5> To be actively involved in pricing and contract negotiation
6> Generate new leads and conducting prospect research
7> Identify client business needs and business challenges, forecast requirements, and work on proposals for customized business solutions.
8> Aggressively push the capabilities, credentials and project methodologies of the Company.
9> Ensure adherence to client work and audit standards and compliance with legal requirements on requests received from clients
10> Ensure cold calling is regularly done and a sales pipeline is generated.
11> Coordinate with the management team and ensure required information for the project is sent to the client.
12> Compile RFI / RFP for all prospects.
13> Ensuring pipeline at all levels of the sales cycle, and across verticals.
14> Liaison with the Corporate Communications Team to ensure company’s visibility.
15> To be well acquainted with processes, operations, strategy & financials of the company.
16> Collect & collate information from required sources for initiating new proposals and ensure adherence to timelines
17> Assist in maintaining and developing existing and new customers through appropriate propositions, ethical sales methods, and relevant internal liaison and optimize quality of service, business growth and customer satisfaction.
18> Monitor market and competitor activities and provide relevant reports and information
19> Forecast business and sales pipeline as required
20> Update management on the status of all prospects
Team Management :
1> Measure performance of the team for e.g. performance appraisals, confirmation and ongoing feedback and training
2> Build effective vertical and horizontal communication channels
3> Provide efficient leadership to the team
4> To be a role-model for the Team in terms of performance/ behavior/ attitude
5> Formulate long term plans for the development and motivation of the team
6> Groom and mentor subordinates in handing more responsibility
7> Conduct timely meetings to ensure open communication and devise an action plan to address issues/ concerns raised.
Client Interface
1> Identify process gaps to formulate solutions.
2> Act as an interface between the client and The Company
C. Personal Profile:
1> Personality:
2> Self Starter
3> Positive attitude
4> Persuasive Resilience
5> Extrovert
Specific Job Skills:
1> Communication Skills
2> Negotiation skills
3> Internal Customer / External Customer Management
4> Planning/ Organizing & Time Management
5> Client Relationship Management.
6> Analytical Skills
7> Decision Making
Computer Skills: Familiar with Operating Systems (Windows 98/95/2000/NT), Knowledge of MS Office, MS Project
D. Preferred Skill Set:
Education: Preferably a MBA/ PGDBM in Sales and Marketing from a reputed Institute, Exposure to Sales strategy and negotiation courses is preferred
Experience: 7 to 10 years of prior experience in Pre-sales/account management experience with IT/ ITES or business consulting industry preferred; Prior Sales & client servicing experience is preferred; Experience in selling to multiple levels within an organization will be an advantage.
IMPORTANT:
Candidate must be willing to work on BPO leads for non telecom sector
Open to extensive travelling
LOOKING FOR EXPERIENCE IN NON TELECOM BPO Sales ONLY.
Within the email pl compulsorily mention: (Since even before opening a cv these details are used as a quick glance reference, hence needed even for future contacting purposes)
Name:
Mobile No:
Email:
Highest Academic degrees:
Current Company:
Designation:
Functional Area:
Specialities/Area of expertise:
Current Industry:
Experience in BPO/IT/ITES Presales & Business development(Yes/No):
Reason for a looking for a change:
Current ctc:
How soon can you join if selected:
pl send this to neha.asthana@gmail.com or executivesearch.hrinterface@gmail.com or neha.asthana@hr-interface.com
Regards,
HR Interface Executive Search
Friday, September 30, 2011
Analyst - Analytics (SAS Coding) - Chennai - MNC Bank
Position Title: Analyst
Business Unit(s): Analytics
Reports To: Lead Manager/Manager
This role within the Information Management Team supports various functions including Data Management, Business Intelligence Reporting and Infrastructure. This role will be in a team that is expected to design and develop Information management solutions which will help business drive informed decisions. The incumbent would contribute in information management deliverables that involve but not restricted to, Developing Data marts, warehouses using various ETL technologies and Building reporting framework, end user information delivery applications using BI and Web technologies.
This will entail the following
Developing and maintaining data marts and data warehouses
Developing and supporting reporting solutions
Support other analytical needs of the business
1. Independently delivers end to end on simple projects. Should assist in delivery of more complicated analyses/strategy under supervision of the team lead within agreed timelines and as per agreed quality standards
2. Build confidence amongst Managers (Admin and Functional) by flawless and timely delivery of projects
3. Takes up on-boarding roles for new team members.
4. Collaborate with others across the team to achieve the overall goal
5. Should be able to resole queries/issues associated with a project with the help of a manager/senior-analyst
6. Understands business objective of the project and should work with manager/senior- analyst to implement the solution
7. Ensure adherence with all the applicable compliance policies (Data security policy, AML, operational risk, Functional manual, Group Compliance Manual, Audit recommendations, Internal Control requirements, regulatory guidelines etc.) and business standards of Organization as applicable. Take timely action on Audit comments and be able to demonstrate compliance with Internal controls
4 year Bachelor’s or Master’s degree from reputed university. Concentration on Computers, Science or other fields such as engineering.
Strong analytical skills. Knowledge of Data warehousing and ETL concepts
1+ years of proven data management/information management experience or equivalent. Knowledge and understanding of financial services preferred.
Knowledge of SAS, RDBMS structures, SQL. Working knowledge of UNIX/mainframes. Desirable knowledge of COGNOS, Actuate reporting tools
Knowledge of ETL Tools (Data Stage, Informatica, Oracle Warehouse Developer) for certain functions
Excellent written and verbal communication skills. Ability to develop and effectively communicate
complex concepts and ideas
Ability to work in cross-functional teams. Strong interpersonal skills and drive for success
Salary Offered – 4L to 5L pa Fixed + Annual Performance Based Bonus
No. of vacancies – 2
Business Unit(s): Analytics
Reports To: Lead Manager/Manager
This role within the Information Management Team supports various functions including Data Management, Business Intelligence Reporting and Infrastructure. This role will be in a team that is expected to design and develop Information management solutions which will help business drive informed decisions. The incumbent would contribute in information management deliverables that involve but not restricted to, Developing Data marts, warehouses using various ETL technologies and Building reporting framework, end user information delivery applications using BI and Web technologies.
This will entail the following
Developing and maintaining data marts and data warehouses
Developing and supporting reporting solutions
Support other analytical needs of the business
1. Independently delivers end to end on simple projects. Should assist in delivery of more complicated analyses/strategy under supervision of the team lead within agreed timelines and as per agreed quality standards
2. Build confidence amongst Managers (Admin and Functional) by flawless and timely delivery of projects
3. Takes up on-boarding roles for new team members.
4. Collaborate with others across the team to achieve the overall goal
5. Should be able to resole queries/issues associated with a project with the help of a manager/senior-analyst
6. Understands business objective of the project and should work with manager/senior- analyst to implement the solution
7. Ensure adherence with all the applicable compliance policies (Data security policy, AML, operational risk, Functional manual, Group Compliance Manual, Audit recommendations, Internal Control requirements, regulatory guidelines etc.) and business standards of Organization as applicable. Take timely action on Audit comments and be able to demonstrate compliance with Internal controls
4 year Bachelor’s or Master’s degree from reputed university. Concentration on Computers, Science or other fields such as engineering.
Strong analytical skills. Knowledge of Data warehousing and ETL concepts
1+ years of proven data management/information management experience or equivalent. Knowledge and understanding of financial services preferred.
Knowledge of SAS, RDBMS structures, SQL. Working knowledge of UNIX/mainframes. Desirable knowledge of COGNOS, Actuate reporting tools
Knowledge of ETL Tools (Data Stage, Informatica, Oracle Warehouse Developer) for certain functions
Excellent written and verbal communication skills. Ability to develop and effectively communicate
complex concepts and ideas
Ability to work in cross-functional teams. Strong interpersonal skills and drive for success
Salary Offered – 4L to 5L pa Fixed + Annual Performance Based Bonus
No. of vacancies – 2
Tuesday, September 20, 2011
10 Signs You're About To Get Fired
These are Boom Times, & atleast Indian Cos aren't cutting jobs, but for other reasons like being casual at work, unproductive, or even if your company isn't making much money, there still are reasons you could lose that job. Keep those ears to the ground.
1. Your Company is Sold
Tough times can mean lots of mergers and acquisitions – was your company bought out or taken over recently? Even if you’ve been told your job is safe, these kinds of corporate moves always mean the deck will be shuffled, so make sure you hold you cards firmly. Make a list of your accomplishments and contributions, and be ready to give a sales pitch on your worth to the company should you be called in by your boss or a consultant.
2. Pay or Benefits are Cut
Did the company’s lunchroom coffee suddenly stop being free, or worse: have your benefits been stopped? Maybe you moved to a smaller office. Everyone is tightening the belt these days, but watch for little and big signs that your company isn’t doing well. Make sure you have your resume polished, but don’t act like you’re already halfway out the door – now is the time to help add to the bottom line wherever you can. It’ll help your company, and boost your worth to it.
3. Coworkers Are Fired
Pink slips are handed out at various times in the year, but you’ve been told your job is safe. If layoffs have happened at your work, don’t be naive to think you couldn’t be next. Make sure you have your resume ready, and scope out the job market. The worst thing is to be laid off and unprepared, so be ready – just in case.
4. You’re Left Out of Meetings
There’s a management meeting you normally attend, but “someone forgot to tell you.” You’re left out of the loop when important memos are sent out, or other company decisions are made that you previously would’ve been consulted on. If this is you: get ready to hit the job hunting trail. Being discounted is like ticking clock, telling you your time in your current job is about to be up.
5. You Don’t Get Along with Your Boss
This one may be obvious, but just in case: if you and your boss aren’t getting along, your job is in jeopardy. Think about it: when he or she is asked who to give a pink slip, you’ll have a bull’s-eye on your back. If this is you, look for ways to move within your company. Not possible? Make sure no matter what, even if your Boss isn't your most favourite person in the world, you should ensure you have a good, healthy rapport with him/her, it might just save your job.
6. You’re Given a Dead-End Task
Are you counting paperclips, getting xeroxes & photocopies or are you told to do some other task that seems pointless or a dead-end or menial? You may be axed soon: being sent down a dead-end road at work is like being shoved into a corner – a sure sign your skills are not being valued. Look for ways to bring your skills back into the limelight. Volunteer for tasks that no one else wants to take on to show you’re not ready to disappear; it beats shredding paper, right?
7. Your Projects Are Stalled
Feel like all of your work is stopped in its tracks because no one seems to be interested? Watch your back: having your projects stalled out on someone’s desk is like a big neon sign, announcing that you may be fired soon. Look for projects that you can get accomplished, to show you can contribute to the company’s objectives.
8. Your have been absent a lot lately
Have you been taking it easy lately & calling in sick atleast once a week? Do you come late to work & leave early? Absenteeism is fast catching on to be on of the prime reasons for terminations these last couple of years. So make sure, aside from your privileged/sick leaves, you're right there in your chair when the Boss walks by your aisle, beaming like a new shinny penny.
9. You don't 'FIT' into the culture at work
Many of us are needles in a haystack, misfits in a group, the sore thumb that sticks out when it comes to group dynamics. Recent studies have shown that if you dont blend in with the local teams at work, your chances of being 'left out in the cold' are higher. So go for that team outing, get a new wardrobe, treat your colleagues once in a while, be friendly (not over friendly, that's just creepy!), well dressed, smelling good, on time at work, a helping team player & if your leaving the company means 3-4 more employees following in your lead, the company won't want such attrition!
10. You See Your Job Advertised
You’re scouting for a new job, and you see an ad from your company. You read the duties and realize: this is my job! If your company is looking to add to the staff, no problem, but if not, take this as a sign that you might be replaced soon. Don’t be surprised to be asked to train the new guy first – right before your pink slip lands on your desk. Start updating your resume, just in case a promotion isn’t next.
1. Your Company is Sold
Tough times can mean lots of mergers and acquisitions – was your company bought out or taken over recently? Even if you’ve been told your job is safe, these kinds of corporate moves always mean the deck will be shuffled, so make sure you hold you cards firmly. Make a list of your accomplishments and contributions, and be ready to give a sales pitch on your worth to the company should you be called in by your boss or a consultant.
2. Pay or Benefits are Cut
Did the company’s lunchroom coffee suddenly stop being free, or worse: have your benefits been stopped? Maybe you moved to a smaller office. Everyone is tightening the belt these days, but watch for little and big signs that your company isn’t doing well. Make sure you have your resume polished, but don’t act like you’re already halfway out the door – now is the time to help add to the bottom line wherever you can. It’ll help your company, and boost your worth to it.
3. Coworkers Are Fired
Pink slips are handed out at various times in the year, but you’ve been told your job is safe. If layoffs have happened at your work, don’t be naive to think you couldn’t be next. Make sure you have your resume ready, and scope out the job market. The worst thing is to be laid off and unprepared, so be ready – just in case.
4. You’re Left Out of Meetings
There’s a management meeting you normally attend, but “someone forgot to tell you.” You’re left out of the loop when important memos are sent out, or other company decisions are made that you previously would’ve been consulted on. If this is you: get ready to hit the job hunting trail. Being discounted is like ticking clock, telling you your time in your current job is about to be up.
5. You Don’t Get Along with Your Boss
This one may be obvious, but just in case: if you and your boss aren’t getting along, your job is in jeopardy. Think about it: when he or she is asked who to give a pink slip, you’ll have a bull’s-eye on your back. If this is you, look for ways to move within your company. Not possible? Make sure no matter what, even if your Boss isn't your most favourite person in the world, you should ensure you have a good, healthy rapport with him/her, it might just save your job.
6. You’re Given a Dead-End Task
Are you counting paperclips, getting xeroxes & photocopies or are you told to do some other task that seems pointless or a dead-end or menial? You may be axed soon: being sent down a dead-end road at work is like being shoved into a corner – a sure sign your skills are not being valued. Look for ways to bring your skills back into the limelight. Volunteer for tasks that no one else wants to take on to show you’re not ready to disappear; it beats shredding paper, right?
7. Your Projects Are Stalled
Feel like all of your work is stopped in its tracks because no one seems to be interested? Watch your back: having your projects stalled out on someone’s desk is like a big neon sign, announcing that you may be fired soon. Look for projects that you can get accomplished, to show you can contribute to the company’s objectives.
8. Your have been absent a lot lately
Have you been taking it easy lately & calling in sick atleast once a week? Do you come late to work & leave early? Absenteeism is fast catching on to be on of the prime reasons for terminations these last couple of years. So make sure, aside from your privileged/sick leaves, you're right there in your chair when the Boss walks by your aisle, beaming like a new shinny penny.
9. You don't 'FIT' into the culture at work
Many of us are needles in a haystack, misfits in a group, the sore thumb that sticks out when it comes to group dynamics. Recent studies have shown that if you dont blend in with the local teams at work, your chances of being 'left out in the cold' are higher. So go for that team outing, get a new wardrobe, treat your colleagues once in a while, be friendly (not over friendly, that's just creepy!), well dressed, smelling good, on time at work, a helping team player & if your leaving the company means 3-4 more employees following in your lead, the company won't want such attrition!
10. You See Your Job Advertised
You’re scouting for a new job, and you see an ad from your company. You read the duties and realize: this is my job! If your company is looking to add to the staff, no problem, but if not, take this as a sign that you might be replaced soon. Don’t be surprised to be asked to train the new guy first – right before your pink slip lands on your desk. Start updating your resume, just in case a promotion isn’t next.
Friday, September 16, 2011
Helping the Internet Help You by Being a Networking Magnet
How To Be Accessible on Linkedin for maximizing True Reach to you & your Network
Kindergarten lesson no 1: Opportunities come knocking silently, grab them before they disappear! And indeed as I have seen over many years on Linkedin, the professionals who actually took the pains to connect with me & keep updated about the market updates & hiring updates I was giving them were far more likelier to land up with their dream jobs than people who didn't even bother making/updating their Linkedin profiles! Guys! Time to wake up. You thought brushing your teeth in the morning was important, going to college was important, studying, staying healthy, etc was important. That transitioned to making sure you have your cvs uploaded on popular and not so popular jobsites (read Naukri, Timesjobs, Monster or even newcomers Shine.com), sending your cvs to consultants randomly (that does no good I assure you, the cvs usually stay in their inboxes or get deleted) was important. No no no no. NO.
How Influential Are You: Trends change (usually for a decade at a time), & this decade has seen growing popularity among businesses for networking via the very intelligent & intuitive Linkedin.com. People are increasingly understanding what Self worth (http://klout.com/)is all about & creating & regularly updating their professional profiles on various networks for maximising their chances at reaching out to the best opportunities out there.[If you spend more time on just Facebook than Linkedin or Twitter, this note isn't for you :)] So if you don't already have a Linkedin profile, go on & make one, won't cost you nothing & will help you tons. Get some genuine recommendations from people you have actually worked with & who truly recommend you & your work, put in a decent picture that depicts your personality, keep in touch with people for work & other professional needs & you shall win the day!
What exactly is my KLOUT?
In plain ENGLISH, be Approachable & out there!
How Should I be Approachable?: For ensuring you are approachable for the best opportunities orbiting the internet right now, ensure someone doesn't have problems in accessing you. Lets consider Linkedin as a prime example.
It helps to be directly approachable on Linkedin, rather than having the need for your email address to be entered in the add box, which results in most of the people who are trying to approach you with good opportunities to look for other people who are easily accessible. This happens when you choose a privacy setting which allows only those people to add you, who know you personally or otherwise.
You can always reject add requests you dont want, keeping it to a once in a week custom, but be as accessible as you can on Linkedin, You never know the next opportunity could give a major boost to your career. There are many living testimonials of how success can be achieved using Linkedin the right way. :)
If needed, keep a separate email account for Linked in networking so your personal email account is not spammed with mails, but adding an email next to your display name, for eg. John Smith (jsmith219@hotmail.com) as your identity there will also help people approach you who cannot send direct invites anymore or who have their invite limits reached but still have a good opportunity to speak to you about.
Lets not plunder Linkedin!
Also, encourage among your peers & Linkedin contacts to use Linkedin more responsibly & not post jokes, random quotes etc, which basically brings down the main purpose the site is built for, Clean & Simple Networking! Also, try not to hit on people on Linkedin as that is seen as very unprofessional by some people and they may just remove you off their lists! ;)
More soon on effective networking!
Happy Networking! :)
Neha Asthana
CEO
HR Interface Executive Search
Mumbai
Email: neha.asthana@gmail.com
Kindergarten lesson no 1: Opportunities come knocking silently, grab them before they disappear! And indeed as I have seen over many years on Linkedin, the professionals who actually took the pains to connect with me & keep updated about the market updates & hiring updates I was giving them were far more likelier to land up with their dream jobs than people who didn't even bother making/updating their Linkedin profiles! Guys! Time to wake up. You thought brushing your teeth in the morning was important, going to college was important, studying, staying healthy, etc was important. That transitioned to making sure you have your cvs uploaded on popular and not so popular jobsites (read Naukri, Timesjobs, Monster or even newcomers Shine.com), sending your cvs to consultants randomly (that does no good I assure you, the cvs usually stay in their inboxes or get deleted) was important. No no no no. NO.
How Influential Are You: Trends change (usually for a decade at a time), & this decade has seen growing popularity among businesses for networking via the very intelligent & intuitive Linkedin.com. People are increasingly understanding what Self worth (http://klout.com/)is all about & creating & regularly updating their professional profiles on various networks for maximising their chances at reaching out to the best opportunities out there.[If you spend more time on just Facebook than Linkedin or Twitter, this note isn't for you :)] So if you don't already have a Linkedin profile, go on & make one, won't cost you nothing & will help you tons. Get some genuine recommendations from people you have actually worked with & who truly recommend you & your work, put in a decent picture that depicts your personality, keep in touch with people for work & other professional needs & you shall win the day!
What exactly is my KLOUT?
In plain ENGLISH, be Approachable & out there!
How Should I be Approachable?: For ensuring you are approachable for the best opportunities orbiting the internet right now, ensure someone doesn't have problems in accessing you. Lets consider Linkedin as a prime example.
It helps to be directly approachable on Linkedin, rather than having the need for your email address to be entered in the add box, which results in most of the people who are trying to approach you with good opportunities to look for other people who are easily accessible. This happens when you choose a privacy setting which allows only those people to add you, who know you personally or otherwise.
You can always reject add requests you dont want, keeping it to a once in a week custom, but be as accessible as you can on Linkedin, You never know the next opportunity could give a major boost to your career. There are many living testimonials of how success can be achieved using Linkedin the right way. :)
If needed, keep a separate email account for Linked in networking so your personal email account is not spammed with mails, but adding an email next to your display name, for eg. John Smith (jsmith219@hotmail.com) as your identity there will also help people approach you who cannot send direct invites anymore or who have their invite limits reached but still have a good opportunity to speak to you about.
Lets not plunder Linkedin!
Also, encourage among your peers & Linkedin contacts to use Linkedin more responsibly & not post jokes, random quotes etc, which basically brings down the main purpose the site is built for, Clean & Simple Networking! Also, try not to hit on people on Linkedin as that is seen as very unprofessional by some people and they may just remove you off their lists! ;)
More soon on effective networking!
Happy Networking! :)
Neha Asthana
CEO
HR Interface Executive Search
Mumbai
Email: neha.asthana@gmail.com
Friday, August 26, 2011
Head - Research & Analytics Vertical - German MNC - Pune location
Designation:
Head - Research & Analytics Vertical
Job Description:
To be accountable for designated client delivery centers within the research & analytics vertical. To set, prioritize objectives and manage internal resources to achieve high levels of customer satisfaction, employee morale and targeted financial results.
Responsibilities:
Overall responsibility for designated delivery center at Pune, India.
Share the vision of the executive team with research and analytics managers/teams.
Define standard metrics and KPIs for all delivery centers and set up processes to measure them.
Develop the current year tactical plan for the designated delivery center.
Participate as required in RFPs and visits from new customers.
Ensure that service line delivery meets regulatory and other compliance requirements, including information security and customer expectations.
Conduct meetings with delivery managers to ensure that management team co-ordinates effectively and that problems are identified and resolved to avoid service failures.
Ensure consistent customer satisfaction initiatives in the service line in coordination with delivery managers.
Derive consistent productivity gains through creating and re-engineering processes, technology enhancements, seat utilization and cross-training across the service line.
Mentor team development and ensure succession planning for key positions.
Participate in the staffing, recruiting and training plans to meet customer service levels and the service line growth targets.
Ensure best practices are shared between global and local operations.
Qualifications:
MBA from a top b-school or M.Sc/ Ph.D in statistics.
Experience:
15 to 18 years of experience in business consulting and/or KPO space in multi-national environments in Research/Analytics.
Sales & Marketing research/analytics in retail and/or consumer goods sectors.
Combination of technical know-how and practical business acumen.
Desired Skills:
Proven management and leadership qualities.
Highly organized and systematic approach to work.
Professional approach to problem solving.
Team player.
Ability to adapt to changing business priorities and to think strategically.
Excellent verbal and written communication skills.
Excellent presentation skills.
Effective time management skills.
Coaching, mentoring and people development skills.
Ctc on offer: Upto 18 lacs (negotiable)
To send your cv:
Pl mention as email subject: Head - Research & Analytics Vertical, Pune
Within the email pl compulsorily mention: (Since even before opening a cv these details are used as a quick glance reference, hence needed even for future contacting purposes)
Name:
Mobile No:
Email:
Academic degrees:
Current Company:
Designation:
Functional Area:
Specialities/Area of expertise:
Current Industry:
Reason for a change:
Experience in Research & Analytics (yes/no):
Current ctc:
How soon can you join if selected:
pl send this to executivesearch.hrinterface@gmail.com or neha.asthana@hr-interface.com
Regards,
HR Interface Executive Search
Wednesday, August 10, 2011
Mgr/Sr Mgr - Operations Performance Management, Navi Mumbai opening
Job Duties/ Responsibilities:
Functional Aspects:
- Lead and support a team of highly motivated, proactive and goal oriented individuals across all Delivery centers in their daily activities spanning Managing Metrics, Process Improvements, Customer Issues, Operational Risk management and Customer Retention
- Report to COO
- Ensure high team morale, motivation and engagement
- Administrative activities for the team
- Mentor and monitor team
- Process improvements within OPM
- Ensure Positive contribution to the company’s Gross margins and Operating margins
- Recommend new/ improvements to delivery models
- Support maintenance of World Class Delivery standards
- Support Initiatives from CEO’s office through CEO PMO
- Identify and ensure implementation automation projects, process improvements and cost optimization opportunities
- Lead/ participate in Six Sigma and Lean projects
- Create various excel based models (e.g. Volume forecasting, pricing etc…)
- Data Analysis for Operations and Support departments
- Monitor creation of/ create reports based on data analyzed
- Create reports for CEO, Functional heads and OPM
- Operational risk management and communications
- Monitor dashboards and issues for early warning signals and trends
- Participate in resource and pricing estimations
- Support for RFP, RFI, Sales Collaterals
- igma and Risk management (ARM grid) trainings
- Participate in various meetings as part of the profile
- Ensure compliance to ISO 9001/ 27001
Behavioral Aspects
- Should be self driven and proactive
- Should be a team player
- Should have good analytical and communication skills
- Should be able to maintain cordial relationship with customers
- Should be detail oriented
- Should be able to creatively solve issues and conflicts.
Qualifications : B.Tech or BE/ MBA
Mandatory Skill Sets:
- Good in Analytics
- Good knowledge of MS Office
- Decent knowledge of statistical tools
Work Experience:
8 - 10 Years with good experience in Process Excellence and Six Sigma
Reporting to : C.O.O
Career Development : Sr. Manager / General Manager - OPM
CTC on Offer: As per industry norms.
To send your cv:
Pl mention as email subject: Manager/Sr Manager - OPM, Navi Mumbai location
Within the email pl compulsorily mention: (Since even before opening a cv these details are used as a quick glance reference, hence needed even for future contacting purposes)
Name:
Mobile No:
Email:
Current Company:
Designation:
Functional Area:
Specialities/Area of expertise:
Current Industry:
Reason for a change:
Experience in Six Sigma & Process Excellence (yes/no):
Current ctc:
How soon can you join if selected:
pl send this to executivesearch.hrinterface@gmail.com or neha.asthana@hr-interface.com
Regards,
HR Interface Executive Search
Functional Aspects:
- Lead and support a team of highly motivated, proactive and goal oriented individuals across all Delivery centers in their daily activities spanning Managing Metrics, Process Improvements, Customer Issues, Operational Risk management and Customer Retention
- Report to COO
- Ensure high team morale, motivation and engagement
- Administrative activities for the team
- Mentor and monitor team
- Process improvements within OPM
- Ensure Positive contribution to the company’s Gross margins and Operating margins
- Recommend new/ improvements to delivery models
- Support maintenance of World Class Delivery standards
- Support Initiatives from CEO’s office through CEO PMO
- Identify and ensure implementation automation projects, process improvements and cost optimization opportunities
- Lead/ participate in Six Sigma and Lean projects
- Create various excel based models (e.g. Volume forecasting, pricing etc…)
- Data Analysis for Operations and Support departments
- Monitor creation of/ create reports based on data analyzed
- Create reports for CEO, Functional heads and OPM
- Operational risk management and communications
- Monitor dashboards and issues for early warning signals and trends
- Participate in resource and pricing estimations
- Support for RFP, RFI, Sales Collaterals
- igma and Risk management (ARM grid) trainings
- Participate in various meetings as part of the profile
- Ensure compliance to ISO 9001/ 27001
Behavioral Aspects
- Should be self driven and proactive
- Should be a team player
- Should have good analytical and communication skills
- Should be able to maintain cordial relationship with customers
- Should be detail oriented
- Should be able to creatively solve issues and conflicts.
Qualifications : B.Tech or BE/ MBA
Mandatory Skill Sets:
- Good in Analytics
- Good knowledge of MS Office
- Decent knowledge of statistical tools
Work Experience:
8 - 10 Years with good experience in Process Excellence and Six Sigma
Reporting to : C.O.O
Career Development : Sr. Manager / General Manager - OPM
CTC on Offer: As per industry norms.
To send your cv:
Pl mention as email subject: Manager/Sr Manager - OPM, Navi Mumbai location
Within the email pl compulsorily mention: (Since even before opening a cv these details are used as a quick glance reference, hence needed even for future contacting purposes)
Name:
Mobile No:
Email:
Current Company:
Designation:
Functional Area:
Specialities/Area of expertise:
Current Industry:
Reason for a change:
Experience in Six Sigma & Process Excellence (yes/no):
Current ctc:
How soon can you join if selected:
pl send this to executivesearch.hrinterface@gmail.com or neha.asthana@hr-interface.com
Regards,
HR Interface Executive Search
Manager - Alliances Opening with Reputed NBFC Client HR Interface!
Position - Manager Alliances
Work Location: Lower Parel, Mumbai
Proposed Salary – 10 to 12 lacs p.a
Job Specifications:
- This position is directly responsible for developing & managing alliances
with parterners (banks/organizations) of the Company.
- The primary goal of this role is to leverage the alliance relationships to
increase the company's footprint/services.
The main activities associated with the role include:
1. Building relationships with the alliance partners to create credibility & affinity
between the partner & the company.
2. Managing relationships with white labeled remittance (money transfer) partners in the
aspects of product development, audit management, query resolution escalated to alliance team viz. billing queries, service issues etc.
3. New product development
4. Driving revenue under new corridor addition for the existing partners
5. To make operational new deals/relationships
6.Candidate is required to travel extensively to other company/alliance partner locations
Key Result Areas
- Revenue responsibility
- Relationship Management
- Managing partner expectations
Skill set requirement (competency)
- Strong sales acumen
- Strong communication (written/oral), relationship, and collaboration skills
- Ability to create internal relationships with product & business team of the
partners
- Ability to structure contracts and agreements
- Should be commercially savvy
- Ability to balance strategic & tactical priorities
Qualification – PGDM/MBA
Experience (Quality & Quantity):
- High level of expertise required in institutional sales & relationship management.
- Will prefer candidates from BFSI segment. Probationary offers with 7 to 8 yrs of
- experience technology companies. Transaction processing companies, Payment
Companies,etc.
- Key Internal contacts – Operations, technology, legal, compliance, customer
service
- Key External contacts – Banks like Axis Bank, HDFC, Barclays, Citibank,
Standard Chartered, Union bank, Bank of Baroda
Preferences
• payments & banking industry candidates preferred
• Strong relationships & Partner management skills
To send your cv:
Pl mention as email subject: Alliance Manager, Mumbai location
Within the email pl compulsorily mention: (Since even before opening a cv these details are used as a quick glance reference, hence needed even for future contacting purposes)
Name:
Mobile No:
Email:
Current Company:
Designation:
Functional Area:
Specialities/Area of expertise:
Current Industry:
Reason for a change:
Ok with travelling (Y/N):
Current ctc:
How soon can you join if selected:
pl send this to executivesearch.hrinterface@gmail.com or neha.asthana@hr-interface.com
Regards,
HR Interface Executive Search
Work Location: Lower Parel, Mumbai
Proposed Salary – 10 to 12 lacs p.a
Job Specifications:
- This position is directly responsible for developing & managing alliances
with parterners (banks/organizations) of the Company.
- The primary goal of this role is to leverage the alliance relationships to
increase the company's footprint/services.
The main activities associated with the role include:
1. Building relationships with the alliance partners to create credibility & affinity
between the partner & the company.
2. Managing relationships with white labeled remittance (money transfer) partners in the
aspects of product development, audit management, query resolution escalated to alliance team viz. billing queries, service issues etc.
3. New product development
4. Driving revenue under new corridor addition for the existing partners
5. To make operational new deals/relationships
6.Candidate is required to travel extensively to other company/alliance partner locations
Key Result Areas
- Revenue responsibility
- Relationship Management
- Managing partner expectations
Skill set requirement (competency)
- Strong sales acumen
- Strong communication (written/oral), relationship, and collaboration skills
- Ability to create internal relationships with product & business team of the
partners
- Ability to structure contracts and agreements
- Should be commercially savvy
- Ability to balance strategic & tactical priorities
Qualification – PGDM/MBA
Experience (Quality & Quantity):
- High level of expertise required in institutional sales & relationship management.
- Will prefer candidates from BFSI segment. Probationary offers with 7 to 8 yrs of
- experience technology companies. Transaction processing companies, Payment
Companies,etc.
- Key Internal contacts – Operations, technology, legal, compliance, customer
service
- Key External contacts – Banks like Axis Bank, HDFC, Barclays, Citibank,
Standard Chartered, Union bank, Bank of Baroda
Preferences
• payments & banking industry candidates preferred
• Strong relationships & Partner management skills
To send your cv:
Pl mention as email subject: Alliance Manager, Mumbai location
Within the email pl compulsorily mention: (Since even before opening a cv these details are used as a quick glance reference, hence needed even for future contacting purposes)
Name:
Mobile No:
Email:
Current Company:
Designation:
Functional Area:
Specialities/Area of expertise:
Current Industry:
Reason for a change:
Ok with travelling (Y/N):
Current ctc:
How soon can you join if selected:
pl send this to executivesearch.hrinterface@gmail.com or neha.asthana@hr-interface.com
Regards,
HR Interface Executive Search
Friday, August 5, 2011
August 2011 - Open Positions at HR Interface Executive Search
All open positions for August 2011 have been updated below. For effectively applying to any of these positions make sure you follow the format at the bottom of the post & send it out with the correct job codes. Cvs will be sent filling up the required details at the bottom to executivesearch.hrinterface@gmail.com or neha.asthana@hr-interface.com
--------------------------------------------------------------
1> HR Executive - Lateral recruitment - Middle & Senior level Hiring - Reputed Corporate. Malad location, Mumbai. the position is on payrolls of a 3rd party & the candidate will be absorbed into the company if found good. Monthly salary : between Rs.12,000 to Rs.15,000 per month. Looking for experience in corporate or consultancy but of Middle/Senior level hiring atleast for 1-3 years. Prior experience in administering and analyzing psychometric tests would be desirable. General work timings, Saturday - Sundays off.
JOB CODE: HREXECML001
--------------------------------------------------------------
2> Assistant Manager - Transitions - Reputed International BPO, Malad, Mumbai.
Understand Client requirements for a Project; Execution and implementation of complex and comprehensive network solution projects for a line of client processes; Focus on developing and deploying tools/ methods/ best practices to drive seamless transitions from clients to IGSPL while reducing transition costs and timelines. Ensure adherence to norms specified by COPC certification and ISO 27001 specifications, 2-4 years of prior relevant experience; Must have expertise in implementation, program management, defining & re-engineering a process and implementing quality initiatives; Must have handled at least 2-3 transitions independently; Exposure to Project Management, Technology Design, Client interaction, Technology Transition / Migration would be an asset; In-depth knowledge on Networking Technologies including Routing / Firewall / Voice Avaya / Nortel would be advantageous; Knowledge/skill to design the Network for BPO/Call Center at offshore would be beneficial. Ctc on offer: 4.5 lacs to 7 lacs p.a.
JOB CODE: ASTMGRTRNS002
--------------------------------------------------------------
3> International Business Development Manager - Presales - Mumbai location
• Experience: 7-10 Years+ for a Manager (International BPO)
• Expertise: International BPO Environment. Good understanding of BPO business.
• Primary Job Responsibilities: Presales, RFI/RFPs, Data Analysis. Should have excellent MS Excel Skills.
• Post Graduation (MBA) mandatory
• BD for UK and the rest of the world (except USA)
• Shifts: General day shift, 5 days working
• Excellent Communication Skills (both Verbal and Written). Ability to liaise with international clients.
Ctc on offer: 8 to 10 lacs p.a (Negotiable)
Work location, Malad, Mumbai.
JOB CODE: INTLBDM003
--------------------------------------------------------------
4> Manager/AGM - Domestic Business Development:
Routine
- Independently work on response to RFIs/ RFPs, presentations, due diligences etc.
- Understand client requirements and conceptualize solutions to meet them effectively
- Make Client specific sales presentations to prospective clients
- Ensure customer satisfaction & delivery as per SLAs (in terms of RFPs and RFIs)
- To be actively involved in pricing and contract negotiation
- Generate new leads and conducting prospect research
- Identify client business needs and business challenges, forecast requirements, and work on proposals for customized business solutions.
- Aggressively push the capabilities, credentials and project methodologies of the Company.
Preferred Skill Set:
Education: Preferably a MBA/ PGDBM in Sales and Marketing from a reputed Institute, Exposure to Sales strategy and negotiation courses is preferred
Experience: 5 to 10 years of prior experience in Pre-sales/account management experience with IT/ ITES or business consulting industry preferred addressing Mumbai Enterprise Market; Prior Sales & client servicing experience is preferred; Experience in selling to multiple levels within an organization will be an advantage.
Work Location: Goregaon (e).
JOB CODE: DOMBDM004
--------------------------------------------------------------
5> Sr Officer / Asst Mgr - L & D
- Behavioral Training Experience expertise.
- Exposure to Training Needs Analysis.
- Understanding of Corporate L&D Function.
Location: Malad (w), Mumbai & one position for Chennai.
Ctc on offer: 3 to 6 lacs p.a
JOB CODE: AMLD005
--------------------------------------------------------------
6> Sr Officer - Business HR (HR Generalist)
1st position: Shift: 5.30 PM to 2.30 AM
2nd position: Shift: 11.00 AM to 8.00 PM
- MBA or PGDBM in Human Resources is a must
- Generalist Experience in a corporate environment (preferably ITES/IT)
- Willingness to do night shifts (ONLY for 1st position)
- Experience in Employee Satisfaction Surveys
Ctc on offer: 3 to 5 lacs p.a
JOB CODE: BHR006 for position 1 & BHR007 for position 2
--------------------------------------------------------------
7> A.M/Mgr - IT Projects, Mumbai Location. (For Reputed International BP0)
- Strong Voice Based IT Infrastructure knowledge and experience
- Requirement Analysis: Analyzing client requirements and have a clear understanding of Technology deliverables.
- Solution Designing: Design and develop the most ideal technology solution for the client to ensure client requirements are met
- Planning and Scheduling: Maintaining a calendar for the projects and scheduling activities as per priorities.
- Reporting: Provide status and progress report to all concerned as per the agreed reporting interval
- Delivery and Timeline: Ensure all project deliverables are completed on time.
- Documentation: Document every details of the project.
- Change Control: Ensure a proper change control is maintained and followed.
- Communication: Have a clear business communication with all concerned as necessary during the project implementation.
- Crisis management: Handle crisis effectively and ensure quick and prompt action is taken in all respects.
- Escalation: Follow a proper escalation process as agreed.
- Capacity Planning: Efficient planning of spares for the process, so as to meet the business requirement with proper DR plan
- Adherence to norms specified by COPC certification and ISO 27001 specifications
Security
General Security Responsibilities:
- Adhere to security policies and procedures..
- Ensuring compliance to Security Policy of Client & Company.
Ctc on offer: 5 to 8 lacs p.a
JOB CODE: ITPRJMGR008
--------------------------------------------------------------
8> Manager - Process Excellence - Goregaon location
- Lean & Six Sigma (Preferably Certified, if not minimum Training)
- 6-7 Years in Quality (BPO)
- Domain Knowledge of Telecom Business for about 2-3 years is preferred
- Skilled in Customer Management
- Willingness to travel to all Company sites across India
- Bachelors degree in any discipline
- Must posses a Black Belt certification in Six Sigma methodology
- Awareness or Attendance in Certificate Courses in COPC and other quality initiatives would be an advantage
- Knowledge of Indian BPO Scenario Experience in dealing with multi-locational assignments, Prior experience with BPO industry preferred
- 3-4 year of prior experience of working in Quality initiatives
- Must have at least 12 months of six sigma project experience
Ctc on offer: 8 to 10 lacs p.a
JOB CODE: PREXMGR009
--------------------------------------------------------------
9> Lead Generation Officer - Business Development Dept (Malad, Mumbai)
- To generate business for the company from the US region.
- Work timings: US Shifts (5:30 pm to 2:30 am) Sat - Sun offs
- Background should be atleast 2 -3 yrs in International BPO Sales/Retentions/Upselling/Cross selling
- Graduates only
Ctc on offer: Upto 4.50 lacs p.a
JOB CODE: LDGNBD010
--------------------------------------------------------------
10> Sr Officer/Asst mgr - Presales - Solutions Writing
- Pre-Sales Solutions for US Markets
- RFI, RFPs, Documentation EXPERIENCE in preferbly an Internation BD environment
General shifts, some late shifts, Sat-Sun off
Ctc on offer: Upto: 7.5 lacs p.a
JOB CODE: PRESBD011
--------------------------------------------------------------
11> Asst Mgr - Service Delivery - Thane & 1 for Malad
- Strong Exposure on Service Delivery Mgmt
- 5+Yrs of work experience in service support of IT and Project management Skills
- Strong Exposure on ITIL Processes carried out within organization (i,e Setup & Designing of IT Infrastructure, etc).
- Shift Timing: Either 3pm to 12 or 5pm to 2am
Ctc on offer: Upto: 7.5 lacs p.a for Thane & Upto 10 lacs p.a for Malad
JOB CODE: SERVDELTH012
--------------------------------------------------------------
12> Asst Mgr/Mgr - L & D - Chennai
- Behavioral Training Experience
- Exposure to Training Needs Analysis
- Understanding of Corporate L&D Function
Ctc on offer: Upto: 5 to 7 lacs p.a for Asst Mgr & Upto 7 to 10 lacs p.a for Manager
JOB CODE: MGRLDCHEN013
--------------------------------------------------------------
To Apply pl fill up the below mentioned details
Name:
Mobile No:
Email:
Company:
Designation:
Current ctc:
Current residence location:
How soon can you join if selected:
Applying for:
Position code:
Pl email to executivesearch.hrinterface@gmail.com
Regards,
HR Interface Executive Search
--------------------------------------------------------------
1> HR Executive - Lateral recruitment - Middle & Senior level Hiring - Reputed Corporate. Malad location, Mumbai. the position is on payrolls of a 3rd party & the candidate will be absorbed into the company if found good. Monthly salary : between Rs.12,000 to Rs.15,000 per month. Looking for experience in corporate or consultancy but of Middle/Senior level hiring atleast for 1-3 years. Prior experience in administering and analyzing psychometric tests would be desirable. General work timings, Saturday - Sundays off.
JOB CODE: HREXECML001
--------------------------------------------------------------
2> Assistant Manager - Transitions - Reputed International BPO, Malad, Mumbai.
Understand Client requirements for a Project; Execution and implementation of complex and comprehensive network solution projects for a line of client processes; Focus on developing and deploying tools/ methods/ best practices to drive seamless transitions from clients to IGSPL while reducing transition costs and timelines. Ensure adherence to norms specified by COPC certification and ISO 27001 specifications, 2-4 years of prior relevant experience; Must have expertise in implementation, program management, defining & re-engineering a process and implementing quality initiatives; Must have handled at least 2-3 transitions independently; Exposure to Project Management, Technology Design, Client interaction, Technology Transition / Migration would be an asset; In-depth knowledge on Networking Technologies including Routing / Firewall / Voice Avaya / Nortel would be advantageous; Knowledge/skill to design the Network for BPO/Call Center at offshore would be beneficial. Ctc on offer: 4.5 lacs to 7 lacs p.a.
JOB CODE: ASTMGRTRNS002
--------------------------------------------------------------
3> International Business Development Manager - Presales - Mumbai location
• Experience: 7-10 Years+ for a Manager (International BPO)
• Expertise: International BPO Environment. Good understanding of BPO business.
• Primary Job Responsibilities: Presales, RFI/RFPs, Data Analysis. Should have excellent MS Excel Skills.
• Post Graduation (MBA) mandatory
• BD for UK and the rest of the world (except USA)
• Shifts: General day shift, 5 days working
• Excellent Communication Skills (both Verbal and Written). Ability to liaise with international clients.
Ctc on offer: 8 to 10 lacs p.a (Negotiable)
Work location, Malad, Mumbai.
JOB CODE: INTLBDM003
--------------------------------------------------------------
4> Manager/AGM - Domestic Business Development:
Routine
- Independently work on response to RFIs/ RFPs, presentations, due diligences etc.
- Understand client requirements and conceptualize solutions to meet them effectively
- Make Client specific sales presentations to prospective clients
- Ensure customer satisfaction & delivery as per SLAs (in terms of RFPs and RFIs)
- To be actively involved in pricing and contract negotiation
- Generate new leads and conducting prospect research
- Identify client business needs and business challenges, forecast requirements, and work on proposals for customized business solutions.
- Aggressively push the capabilities, credentials and project methodologies of the Company.
Preferred Skill Set:
Education: Preferably a MBA/ PGDBM in Sales and Marketing from a reputed Institute, Exposure to Sales strategy and negotiation courses is preferred
Experience: 5 to 10 years of prior experience in Pre-sales/account management experience with IT/ ITES or business consulting industry preferred addressing Mumbai Enterprise Market; Prior Sales & client servicing experience is preferred; Experience in selling to multiple levels within an organization will be an advantage.
Work Location: Goregaon (e).
JOB CODE: DOMBDM004
--------------------------------------------------------------
5> Sr Officer / Asst Mgr - L & D
- Behavioral Training Experience expertise.
- Exposure to Training Needs Analysis.
- Understanding of Corporate L&D Function.
Location: Malad (w), Mumbai & one position for Chennai.
Ctc on offer: 3 to 6 lacs p.a
JOB CODE: AMLD005
--------------------------------------------------------------
6> Sr Officer - Business HR (HR Generalist)
1st position: Shift: 5.30 PM to 2.30 AM
2nd position: Shift: 11.00 AM to 8.00 PM
- MBA or PGDBM in Human Resources is a must
- Generalist Experience in a corporate environment (preferably ITES/IT)
- Willingness to do night shifts (ONLY for 1st position)
- Experience in Employee Satisfaction Surveys
Ctc on offer: 3 to 5 lacs p.a
JOB CODE: BHR006 for position 1 & BHR007 for position 2
--------------------------------------------------------------
7> A.M/Mgr - IT Projects, Mumbai Location. (For Reputed International BP0)
- Strong Voice Based IT Infrastructure knowledge and experience
- Requirement Analysis: Analyzing client requirements and have a clear understanding of Technology deliverables.
- Solution Designing: Design and develop the most ideal technology solution for the client to ensure client requirements are met
- Planning and Scheduling: Maintaining a calendar for the projects and scheduling activities as per priorities.
- Reporting: Provide status and progress report to all concerned as per the agreed reporting interval
- Delivery and Timeline: Ensure all project deliverables are completed on time.
- Documentation: Document every details of the project.
- Change Control: Ensure a proper change control is maintained and followed.
- Communication: Have a clear business communication with all concerned as necessary during the project implementation.
- Crisis management: Handle crisis effectively and ensure quick and prompt action is taken in all respects.
- Escalation: Follow a proper escalation process as agreed.
- Capacity Planning: Efficient planning of spares for the process, so as to meet the business requirement with proper DR plan
- Adherence to norms specified by COPC certification and ISO 27001 specifications
Security
General Security Responsibilities:
- Adhere to security policies and procedures..
- Ensuring compliance to Security Policy of Client & Company.
Ctc on offer: 5 to 8 lacs p.a
JOB CODE: ITPRJMGR008
--------------------------------------------------------------
8> Manager - Process Excellence - Goregaon location
- Lean & Six Sigma (Preferably Certified, if not minimum Training)
- 6-7 Years in Quality (BPO)
- Domain Knowledge of Telecom Business for about 2-3 years is preferred
- Skilled in Customer Management
- Willingness to travel to all Company sites across India
- Bachelors degree in any discipline
- Must posses a Black Belt certification in Six Sigma methodology
- Awareness or Attendance in Certificate Courses in COPC and other quality initiatives would be an advantage
- Knowledge of Indian BPO Scenario Experience in dealing with multi-locational assignments, Prior experience with BPO industry preferred
- 3-4 year of prior experience of working in Quality initiatives
- Must have at least 12 months of six sigma project experience
Ctc on offer: 8 to 10 lacs p.a
JOB CODE: PREXMGR009
--------------------------------------------------------------
9> Lead Generation Officer - Business Development Dept (Malad, Mumbai)
- To generate business for the company from the US region.
- Work timings: US Shifts (5:30 pm to 2:30 am) Sat - Sun offs
- Background should be atleast 2 -3 yrs in International BPO Sales/Retentions/Upselling/Cross selling
- Graduates only
Ctc on offer: Upto 4.50 lacs p.a
JOB CODE: LDGNBD010
--------------------------------------------------------------
10> Sr Officer/Asst mgr - Presales - Solutions Writing
- Pre-Sales Solutions for US Markets
- RFI, RFPs, Documentation EXPERIENCE in preferbly an Internation BD environment
General shifts, some late shifts, Sat-Sun off
Ctc on offer: Upto: 7.5 lacs p.a
JOB CODE: PRESBD011
--------------------------------------------------------------
11> Asst Mgr - Service Delivery - Thane & 1 for Malad
- Strong Exposure on Service Delivery Mgmt
- 5+Yrs of work experience in service support of IT and Project management Skills
- Strong Exposure on ITIL Processes carried out within organization (i,e Setup & Designing of IT Infrastructure, etc).
- Shift Timing: Either 3pm to 12 or 5pm to 2am
Ctc on offer: Upto: 7.5 lacs p.a for Thane & Upto 10 lacs p.a for Malad
JOB CODE: SERVDELTH012
--------------------------------------------------------------
12> Asst Mgr/Mgr - L & D - Chennai
- Behavioral Training Experience
- Exposure to Training Needs Analysis
- Understanding of Corporate L&D Function
Ctc on offer: Upto: 5 to 7 lacs p.a for Asst Mgr & Upto 7 to 10 lacs p.a for Manager
JOB CODE: MGRLDCHEN013
--------------------------------------------------------------
To Apply pl fill up the below mentioned details
Name:
Mobile No:
Email:
Company:
Designation:
Current ctc:
Current residence location:
How soon can you join if selected:
Applying for:
Position code:
Pl email to executivesearch.hrinterface@gmail.com
Regards,
HR Interface Executive Search
August 2011 - Open Positions at HR Interface Executive Search
All open positions for August 2011 have been updated below. For effectively applying to any of these positions make sure you follow the format at the bottom of the post & send it out with the correct job codes. Cvs will be sent filling up the required details at the bottom to executivesearch.hrinterface@gmail.com or neha.asthana@hr-interface.com
--------------------------------------------------------------
1> HR Executive - Lateral recruitment - Middle & Senior level Hiring - Reputed Corporate. Malad location, Mumbai. the position is on payrolls of a 3rd party & the candidate will be absorbed into the company if found good. Monthly salary : between Rs.12,000 to Rs.15,000 per month. Looking for experience in corporate or consultancy but of Middle/Senior level hiring atleast for 1-3 years. Prior experience in administering and analyzing psychometric tests would be desirable. General work timings, Saturday - Sundays off.
JOB CODE: HREXECML001
--------------------------------------------------------------
2> Assistant Manager - Transitions - Reputed International BPO, Malad, Mumbai.
Understand Client requirements for a Project; Execution and implementation of complex and comprehensive network solution projects for a line of client processes; Focus on developing and deploying tools/ methods/ best practices to drive seamless transitions from clients to IGSPL while reducing transition costs and timelines. Ensure adherence to norms specified by COPC certification and ISO 27001 specifications, 2-4 years of prior relevant experience; Must have expertise in implementation, program management, defining & re-engineering a process and implementing quality initiatives; Must have handled at least 2-3 transitions independently; Exposure to Project Management, Technology Design, Client interaction, Technology Transition / Migration would be an asset; In-depth knowledge on Networking Technologies including Routing / Firewall / Voice Avaya / Nortel would be advantageous; Knowledge/skill to design the Network for BPO/Call Center at offshore would be beneficial. Ctc on offer: 4.5 lacs to 7 lacs p.a.
JOB CODE: ASTMGRTRNS002
--------------------------------------------------------------
3> International Business Development Manager - Presales - Mumbai location
• Experience: 7-10 Years+ for a Manager (International BPO)
• Expertise: International BPO Environment. Good understanding of BPO business.
• Primary Job Responsibilities: Presales, RFI/RFPs, Data Analysis. Should have excellent MS Excel Skills.
• Post Graduation (MBA) mandatory
• BD for UK and the rest of the world (except USA)
• Shifts: General day shift, 5 days working
• Excellent Communication Skills (both Verbal and Written). Ability to liaise with international clients.
Ctc on offer: 8 to 10 lacs p.a (Negotiable)
Work location, Malad, Mumbai.
JOB CODE: INTLBDM003
--------------------------------------------------------------
4> Manager/AGM - Domestic Business Development:
Routine
- Independently work on response to RFIs/ RFPs, presentations, due diligences etc.
- Understand client requirements and conceptualize solutions to meet them effectively
- Make Client specific sales presentations to prospective clients
- Ensure customer satisfaction & delivery as per SLAs (in terms of RFPs and RFIs)
- To be actively involved in pricing and contract negotiation
- Generate new leads and conducting prospect research
- Identify client business needs and business challenges, forecast requirements, and work on proposals for customized business solutions.
- Aggressively push the capabilities, credentials and project methodologies of the Company.
Preferred Skill Set:
Education: Preferably a MBA/ PGDBM in Sales and Marketing from a reputed Institute, Exposure to Sales strategy and negotiation courses is preferred
Experience: 5 to 10 years of prior experience in Pre-sales/account management experience with IT/ ITES or business consulting industry preferred addressing Mumbai Enterprise Market; Prior Sales & client servicing experience is preferred; Experience in selling to multiple levels within an organization will be an advantage.
Work Location: Goregaon (e).
JOB CODE: DOMBDM004
--------------------------------------------------------------
5> Sr Officer / Asst Mgr - L & D
- Behavioral Training Experience expertise.
- Exposure to Training Needs Analysis.
- Understanding of Corporate L&D Function.
Location: Malad (w), Mumbai & one position for Chennai.
Ctc on offer: 3 to 6 lacs p.a
JOB CODE: AMLD005
--------------------------------------------------------------
6> Sr Officer - Business HR (HR Generalist)
1st position: Shift: 5.30 PM to 2.30 AM
2nd position: Shift: 11.00 AM to 8.00 PM
- MBA or PGDBM in Human Resources is a must
- Generalist Experience in a corporate environment (preferably ITES/IT)
- Willingness to do night shifts (ONLY for 1st position)
- Experience in Employee Satisfaction Surveys
Ctc on offer: 3 to 5 lacs p.a
JOB CODE: BHR006 for position 1 & BHR007 for position 2
--------------------------------------------------------------
7> A.M/Mgr - IT Projects, Mumbai Location. (For Reputed International BP0)
- Strong Voice Based IT Infrastructure knowledge and experience
- Requirement Analysis: Analyzing client requirements and have a clear understanding of Technology deliverables.
- Solution Designing: Design and develop the most ideal technology solution for the client to ensure client requirements are met
- Planning and Scheduling: Maintaining a calendar for the projects and scheduling activities as per priorities.
- Reporting: Provide status and progress report to all concerned as per the agreed reporting interval
- Delivery and Timeline: Ensure all project deliverables are completed on time.
- Documentation: Document every details of the project.
- Change Control: Ensure a proper change control is maintained and followed.
- Communication: Have a clear business communication with all concerned as necessary during the project implementation.
- Crisis management: Handle crisis effectively and ensure quick and prompt action is taken in all respects.
- Escalation: Follow a proper escalation process as agreed.
- Capacity Planning: Efficient planning of spares for the process, so as to meet the business requirement with proper DR plan
- Adherence to norms specified by COPC certification and ISO 27001 specifications
Security
General Security Responsibilities:
- Adhere to security policies and procedures..
- Ensuring compliance to Security Policy of Client & Company.
Ctc on offer: 5 to 8 lacs p.a
JOB CODE: ITPRJMGR008
--------------------------------------------------------------
8> Manager - Process Excellence - Goregaon location
- Lean & Six Sigma (Preferably Certified, if not minimum Training)
- 6-7 Years in Quality (BPO)
- Domain Knowledge of Telecom Business for about 2-3 years is preferred
- Skilled in Customer Management
- Willingness to travel to all Company sites across India
- Bachelors degree in any discipline
- Must posses a Black Belt certification in Six Sigma methodology
- Awareness or Attendance in Certificate Courses in COPC and other quality initiatives would be an advantage
- Knowledge of Indian BPO Scenario Experience in dealing with multi-locational assignments, Prior experience with BPO industry preferred
- 3-4 year of prior experience of working in Quality initiatives
- Must have at least 12 months of six sigma project experience
Ctc on offer: 8 to 10 lacs p.a
JOB CODE: PREXMGR009
--------------------------------------------------------------
9> Lead Generation Officer - Business Development Dept (Malad, Mumbai)
- To generate business for the company from the US region.
- Work timings: US Shifts (5:30 pm to 2:30 am) Sat - Sun offs
- Background should be atleast 2 -3 yrs in International BPO Sales/Retentions/Upselling/Cross selling
- Graduates only
Ctc on offer: Upto 4.50 lacs p.a
JOB CODE: LDGNBD010
--------------------------------------------------------------
10> Sr Officer/Asst mgr - Presales - Solutions Writing
- Pre-Sales Solutions for US Markets
- RFI, RFPs, Documentation EXPERIENCE in preferbly an Internation BD environment
General shifts, some late shifts, Sat-Sun off
Ctc on offer: Upto: 7.5 lacs p.a
JOB CODE: PRESBD011
--------------------------------------------------------------
11> Asst Mgr - Service Delivery - Thane & 1 for Malad
- Strong Exposure on Service Delivery Mgmt
- 5+Yrs of work experience in service support of IT and Project management Skills
- Strong Exposure on ITIL Processes carried out within organization (i,e Setup & Designing of IT Infrastructure, etc).
- Shift Timing: Either 3pm to 12 or 5pm to 2am
Ctc on offer: Upto: 7.5 lacs p.a for Thane & Upto 10 lacs p.a for Malad
JOB CODE: SERVDELTH012
--------------------------------------------------------------
12> Asst Mgr/Mgr - L & D - Chennai
- Behavioral Training Experience
- Exposure to Training Needs Analysis
- Understanding of Corporate L&D Function
Ctc on offer: Upto: 5 to 7 lacs p.a for Asst Mgr & Upto 7 to 10 lacs p.a for Manager
JOB CODE: MGRLDCHEN013
--------------------------------------------------------------
To Apply pl fill up the below mentioned details
Name:
Mobile No:
Email:
Company:
Designation:
Current ctc:
Current residence location:
How soon can you join if selected:
Applying for:
Position code:
Pl email to executivesearch.hrinterface@gmail.com
Regards,
HR Interface Executive Search
--------------------------------------------------------------
1> HR Executive - Lateral recruitment - Middle & Senior level Hiring - Reputed Corporate. Malad location, Mumbai. the position is on payrolls of a 3rd party & the candidate will be absorbed into the company if found good. Monthly salary : between Rs.12,000 to Rs.15,000 per month. Looking for experience in corporate or consultancy but of Middle/Senior level hiring atleast for 1-3 years. Prior experience in administering and analyzing psychometric tests would be desirable. General work timings, Saturday - Sundays off.
JOB CODE: HREXECML001
--------------------------------------------------------------
2> Assistant Manager - Transitions - Reputed International BPO, Malad, Mumbai.
Understand Client requirements for a Project; Execution and implementation of complex and comprehensive network solution projects for a line of client processes; Focus on developing and deploying tools/ methods/ best practices to drive seamless transitions from clients to IGSPL while reducing transition costs and timelines. Ensure adherence to norms specified by COPC certification and ISO 27001 specifications, 2-4 years of prior relevant experience; Must have expertise in implementation, program management, defining & re-engineering a process and implementing quality initiatives; Must have handled at least 2-3 transitions independently; Exposure to Project Management, Technology Design, Client interaction, Technology Transition / Migration would be an asset; In-depth knowledge on Networking Technologies including Routing / Firewall / Voice Avaya / Nortel would be advantageous; Knowledge/skill to design the Network for BPO/Call Center at offshore would be beneficial. Ctc on offer: 4.5 lacs to 7 lacs p.a.
JOB CODE: ASTMGRTRNS002
--------------------------------------------------------------
3> International Business Development Manager - Presales - Mumbai location
• Experience: 7-10 Years+ for a Manager (International BPO)
• Expertise: International BPO Environment. Good understanding of BPO business.
• Primary Job Responsibilities: Presales, RFI/RFPs, Data Analysis. Should have excellent MS Excel Skills.
• Post Graduation (MBA) mandatory
• BD for UK and the rest of the world (except USA)
• Shifts: General day shift, 5 days working
• Excellent Communication Skills (both Verbal and Written). Ability to liaise with international clients.
Ctc on offer: 8 to 10 lacs p.a (Negotiable)
Work location, Malad, Mumbai.
JOB CODE: INTLBDM003
--------------------------------------------------------------
4> Manager/AGM - Domestic Business Development:
Routine
- Independently work on response to RFIs/ RFPs, presentations, due diligences etc.
- Understand client requirements and conceptualize solutions to meet them effectively
- Make Client specific sales presentations to prospective clients
- Ensure customer satisfaction & delivery as per SLAs (in terms of RFPs and RFIs)
- To be actively involved in pricing and contract negotiation
- Generate new leads and conducting prospect research
- Identify client business needs and business challenges, forecast requirements, and work on proposals for customized business solutions.
- Aggressively push the capabilities, credentials and project methodologies of the Company.
Preferred Skill Set:
Education: Preferably a MBA/ PGDBM in Sales and Marketing from a reputed Institute, Exposure to Sales strategy and negotiation courses is preferred
Experience: 5 to 10 years of prior experience in Pre-sales/account management experience with IT/ ITES or business consulting industry preferred addressing Mumbai Enterprise Market; Prior Sales & client servicing experience is preferred; Experience in selling to multiple levels within an organization will be an advantage.
Work Location: Goregaon (e).
JOB CODE: DOMBDM004
--------------------------------------------------------------
5> Sr Officer / Asst Mgr - L & D
- Behavioral Training Experience expertise.
- Exposure to Training Needs Analysis.
- Understanding of Corporate L&D Function.
Location: Malad (w), Mumbai & one position for Chennai.
Ctc on offer: 3 to 6 lacs p.a
JOB CODE: AMLD005
--------------------------------------------------------------
6> Sr Officer - Business HR (HR Generalist)
1st position: Shift: 5.30 PM to 2.30 AM
2nd position: Shift: 11.00 AM to 8.00 PM
- MBA or PGDBM in Human Resources is a must
- Generalist Experience in a corporate environment (preferably ITES/IT)
- Willingness to do night shifts (ONLY for 1st position)
- Experience in Employee Satisfaction Surveys
Ctc on offer: 3 to 5 lacs p.a
JOB CODE: BHR006 for position 1 & BHR007 for position 2
--------------------------------------------------------------
7> A.M/Mgr - IT Projects, Mumbai Location. (For Reputed International BP0)
- Strong Voice Based IT Infrastructure knowledge and experience
- Requirement Analysis: Analyzing client requirements and have a clear understanding of Technology deliverables.
- Solution Designing: Design and develop the most ideal technology solution for the client to ensure client requirements are met
- Planning and Scheduling: Maintaining a calendar for the projects and scheduling activities as per priorities.
- Reporting: Provide status and progress report to all concerned as per the agreed reporting interval
- Delivery and Timeline: Ensure all project deliverables are completed on time.
- Documentation: Document every details of the project.
- Change Control: Ensure a proper change control is maintained and followed.
- Communication: Have a clear business communication with all concerned as necessary during the project implementation.
- Crisis management: Handle crisis effectively and ensure quick and prompt action is taken in all respects.
- Escalation: Follow a proper escalation process as agreed.
- Capacity Planning: Efficient planning of spares for the process, so as to meet the business requirement with proper DR plan
- Adherence to norms specified by COPC certification and ISO 27001 specifications
Security
General Security Responsibilities:
- Adhere to security policies and procedures..
- Ensuring compliance to Security Policy of Client & Company.
Ctc on offer: 5 to 8 lacs p.a
JOB CODE: ITPRJMGR008
--------------------------------------------------------------
8> Manager - Process Excellence - Goregaon location
- Lean & Six Sigma (Preferably Certified, if not minimum Training)
- 6-7 Years in Quality (BPO)
- Domain Knowledge of Telecom Business for about 2-3 years is preferred
- Skilled in Customer Management
- Willingness to travel to all Company sites across India
- Bachelors degree in any discipline
- Must posses a Black Belt certification in Six Sigma methodology
- Awareness or Attendance in Certificate Courses in COPC and other quality initiatives would be an advantage
- Knowledge of Indian BPO Scenario Experience in dealing with multi-locational assignments, Prior experience with BPO industry preferred
- 3-4 year of prior experience of working in Quality initiatives
- Must have at least 12 months of six sigma project experience
Ctc on offer: 8 to 10 lacs p.a
JOB CODE: PREXMGR009
--------------------------------------------------------------
9> Lead Generation Officer - Business Development Dept (Malad, Mumbai)
- To generate business for the company from the US region.
- Work timings: US Shifts (5:30 pm to 2:30 am) Sat - Sun offs
- Background should be atleast 2 -3 yrs in International BPO Sales/Retentions/Upselling/Cross selling
- Graduates only
Ctc on offer: Upto 4.50 lacs p.a
JOB CODE: LDGNBD010
--------------------------------------------------------------
10> Sr Officer/Asst mgr - Presales - Solutions Writing
- Pre-Sales Solutions for US Markets
- RFI, RFPs, Documentation EXPERIENCE in preferbly an Internation BD environment
General shifts, some late shifts, Sat-Sun off
Ctc on offer: Upto: 7.5 lacs p.a
JOB CODE: PRESBD011
--------------------------------------------------------------
11> Asst Mgr - Service Delivery - Thane & 1 for Malad
- Strong Exposure on Service Delivery Mgmt
- 5+Yrs of work experience in service support of IT and Project management Skills
- Strong Exposure on ITIL Processes carried out within organization (i,e Setup & Designing of IT Infrastructure, etc).
- Shift Timing: Either 3pm to 12 or 5pm to 2am
Ctc on offer: Upto: 7.5 lacs p.a for Thane & Upto 10 lacs p.a for Malad
JOB CODE: SERVDELTH012
--------------------------------------------------------------
12> Asst Mgr/Mgr - L & D - Chennai
- Behavioral Training Experience
- Exposure to Training Needs Analysis
- Understanding of Corporate L&D Function
Ctc on offer: Upto: 5 to 7 lacs p.a for Asst Mgr & Upto 7 to 10 lacs p.a for Manager
JOB CODE: MGRLDCHEN013
--------------------------------------------------------------
To Apply pl fill up the below mentioned details
Name:
Mobile No:
Email:
Company:
Designation:
Current ctc:
Current residence location:
How soon can you join if selected:
Applying for:
Position code:
Pl email to executivesearch.hrinterface@gmail.com
Regards,
HR Interface Executive Search
Friday, July 29, 2011
Head - Operations & Planning Mgmt - Lean Six Sigma - Process Excellence
JOB DESCRIPTION SPECIFICATIONS
Vertical: Service Delivery Support/Project Operations Performance Management
Position : OPM Manager/ Sr. Manager (Head- OPM)
Company Name: Confidential (Pl check with us)
Company Profile: This company is the wholly owned BPO subsidiary of a Huge IT Services Organization. They are currently staffed at 2000+ people across Navi Mumbai (Mahape) Chennai, Nagpur, Coimbatore, Bangalore and US. They leverage on the strong technology strengths of its parent organization. The core expertise is in providing outsourced services in functions such as Human Resources (HR Outsourcing), Finance & Accounting (F&A Outsourcing), and the Core Operations of companies in industries such as Insurance, Healthcare, Financial Services, Market Research, Utilities, Professional Services, and Engineering Services etc. In these areas we provide both BPO (transactional & interactional) and KPO (analytical and high end) services to our customers in North America, Europe and Asia. Our range of front and back office solutions include Transaction Processing, Documents Management, Voice Processes, and Consulting services
Job Duties/Responsibilities & Functional Aspects
- Lead and support a team of highly motivated, proactive and goal oriented individuals across all Delivery centers in their daily activities spanning Managing Metrics, Process Improvements, Customer Issues, Operational Risk management and Customer Retention.
- Report to COO
- Ensure high team morale, motivation and engagement
- Administrative activities for the team
- Mentor and monitor team
- Process improvements within OPM
- Ensure Positive contribution to the company’s Gross margins and Operating margins
- Recommend new/ improvements to delivery models
- Support maintenance of World Class Delivery standards
- Support Initiatives from CEO’s office through CEO PMO
- Identify and ensure implementation automation projects, process improvements and cost optimization opportunities
- Lead/ participate in Six Sigma and Lean projects
- Create various excel based models (e.g. Volume forecasting, pricing etc…)
- Data Analysis for Operations and Support departments
- Monitor creation of/ create reports based on data analyzed
- Create reports for CEO, Functional heads and OPM
- Operational risk management and communications
- Monitor dashboards and issues for early warning signals and trends
- Participate in resource and pricing estimations
- Support for RFP, RFI, Sales Collaterals
- Sigma and Risk management (ARM grid) trainings
- Participate in various meetings as part of the profile
- Ensure compliance to ISO 9001/ 27001
Behavioral Aspects:
- Should be self driven and proactive
- Should be a team player
- Should have good analytical and communication skills
- Should be able to maintain cordial relationship with customers
- Should be detail oriented
- Should be able to creatively solve issues and conflicts.
Academic Qualifications:
- B.Tech or BE/ MBA
Mandatory Skill Sets:
- Good in Analytics
- Good knowledge of MS Office
- Decent knowledge of statistical tools
Soft skills required:
- Professional etiquette
- Good Communication skills
- Good interpersonal skills
Work Experience:
- 8 to 10 Years with good experience in Process Excellence and Six Sigma
Reporting to :
COO
Career Development :
- Sr. Manager / General Manager - OPM
Compensation: Upto 20 lacs (Negotiable)
Work Location:
- Mahape,Navi Mumbai.India.
Office timings:
- General Shift (certain level of flexibility expected)
To Apply pl send your cv to executivesearch.hrinterface@gmail.com and/or neha.asthana@hr-interface.com mentioning for better ease these details requested below:
Name:
Mobile No:
Email Address:
Current Company:
Current Designation:
Current ctc (with & without variables):
Current Residence Location:
Industries worked in:
Notice period with current company or how soon can you join if selected:
Wednesday, July 27, 2011
Assistant Manager - Transitions, Mumbai location
Job / Position Title: Assistant Manager - Transitions
Primary purpose of the position: Understand Client requirements for a Project; Execution and implementation of complex and comprehensive network solution projects for a line of client processes; Focus on developing and deploying tools/ methods/ best practices to drive seamless transitions from clients to the company while reducing transition costs and timelines.
Essential duties / responsibilities of the position:
Routine
Liaise with Clients to understand Client needs and map processes
Travel to client site as and when required
Ensure clarity on performance standards and SLAs required by the client
Negotiate with the client on SLAs so as to ensure the quality of deliverables are achievable with respect to timelines & costs and finalise on the same
Interact with the Operations Head & other key positions to articulate client needs
Ensure regular interaction with the Technology team to state clear support expectations & information they would require from the client
Conceptualize a project plan clearly outlining the infrastructure, timelines and phases of the project
Ensure the accurate replication of all processes
Supervise writing of manuals to document specifics of SLAs & other details in order to maintain record of all transactions
Handhold the process from the time the contract is signed, through the pilot phase, till the process becomes productive
Ensure during process migration, every phase of the methodology is strictly followed with no omissions
Conduct regular meetings and review sessions to ensure all concerned parties are informed
Act as the client contact and maintain a healthy business relationship by answering queries, solving problems and reviewing performance of the process
Assist the Human Resource department with recruitment by offering a client perspective of the processes & the required skill set
Ensure adherence to norms specified by COPC certification and ISO 27001 specifications
Client Interface
Identify process gaps and collaborate with the through the front-end sales/ team/ account managers to formulate solutions.
Act as an interface between the front-end sales team/ account managers and the Senior Management.
Provide regular project updates during transition phase
Conflict Resolution
Conduct timely meetings to ensure open communication and devise an action plan to address issues/ concerns raised.
Respond and resolve issues arising out of work or from within the team or across departments that may have a bearing on team effectiveness
Need-based escalation of decisions and ensure proper follow-up of the same
POSITION REQUIREMENTS
Graduate in any discipline,
Preferred:
MBA/ PGDBM from a reputed Institute, Prince Certified, PMI certified
MINIMUM YEARS OF EXPERIENCE:
2-4 years of prior relevant experience; Must have expertise in implementation, program management, defining & re-engineering a process and implementing quality initiatives; Must have handled at least 2-3 transitions independently; Exposure to Project Management, Technology Design, Client interaction, Technology Transition / Migration would be an asset; In-depth knowledge on Networking Technologies including Routing / Firewall / Voice Avaya / Nortel would be advantageous; Knowledge/skill to design the Network for BPO/Call Center at offshore would be beneficial.
Adept at communicating across business and cultural barriers to ensure customer satisfaction; Knowledge of writing proposals & documentation, Exceptional presentation skills, Capability to develop and maintain strong relationships, Potential to handle multiple priorities simultaneously, Thrive in a team-oriented & deadline driven environment, Aptitude for negotiating & bargaining.
Strong Planning and Organizational skills, Confident and eloquent in written and oral communication, Analytical Skills, Self motivated, Focus on Quality, Target Oriented, High on Integrity, Crisis and conflict management, Decision Making, High follow up skills, Enthusiastic, Outstanding negotiation and persuasion skills, Proactive, Ability to handle stress, Take initiative, Team Player, Capable of leading a team, Ability to delegate responsibility, Comfortable at working with numbers, Cooperative, Excellent rapport building skills, Ability to drive results
Familiar with Operating Systems (Windows 98/95/2000/NT), Knowledge of MS Office, MS Visio and MS Project & PeopleSoft
Nature of experience: (In specific sector / position / role): BPO, IT, ITES
Work location: Malad(west), Mumbai
Ctc on offer: 7.50 lacs p.a
Pl send your cvs to executivesearch.hrinterface@gmail.com mentioning:
Name:
Mobile No:
Email:
Current Company:
Designation:
Experience in voice based transitions in years:
Experience in other transitions in years:
Current ctc:
How soon can you join if selected?:
Regards,
HR Interface Executive Search
Primary purpose of the position: Understand Client requirements for a Project; Execution and implementation of complex and comprehensive network solution projects for a line of client processes; Focus on developing and deploying tools/ methods/ best practices to drive seamless transitions from clients to the company while reducing transition costs and timelines.
Essential duties / responsibilities of the position:
Routine
Liaise with Clients to understand Client needs and map processes
Travel to client site as and when required
Ensure clarity on performance standards and SLAs required by the client
Negotiate with the client on SLAs so as to ensure the quality of deliverables are achievable with respect to timelines & costs and finalise on the same
Interact with the Operations Head & other key positions to articulate client needs
Ensure regular interaction with the Technology team to state clear support expectations & information they would require from the client
Conceptualize a project plan clearly outlining the infrastructure, timelines and phases of the project
Ensure the accurate replication of all processes
Supervise writing of manuals to document specifics of SLAs & other details in order to maintain record of all transactions
Handhold the process from the time the contract is signed, through the pilot phase, till the process becomes productive
Ensure during process migration, every phase of the methodology is strictly followed with no omissions
Conduct regular meetings and review sessions to ensure all concerned parties are informed
Act as the client contact and maintain a healthy business relationship by answering queries, solving problems and reviewing performance of the process
Assist the Human Resource department with recruitment by offering a client perspective of the processes & the required skill set
Ensure adherence to norms specified by COPC certification and ISO 27001 specifications
Client Interface
Identify process gaps and collaborate with the through the front-end sales/ team/ account managers to formulate solutions.
Act as an interface between the front-end sales team/ account managers and the Senior Management.
Provide regular project updates during transition phase
Conflict Resolution
Conduct timely meetings to ensure open communication and devise an action plan to address issues/ concerns raised.
Respond and resolve issues arising out of work or from within the team or across departments that may have a bearing on team effectiveness
Need-based escalation of decisions and ensure proper follow-up of the same
POSITION REQUIREMENTS
Graduate in any discipline,
Preferred:
MBA/ PGDBM from a reputed Institute, Prince Certified, PMI certified
MINIMUM YEARS OF EXPERIENCE:
2-4 years of prior relevant experience; Must have expertise in implementation, program management, defining & re-engineering a process and implementing quality initiatives; Must have handled at least 2-3 transitions independently; Exposure to Project Management, Technology Design, Client interaction, Technology Transition / Migration would be an asset; In-depth knowledge on Networking Technologies including Routing / Firewall / Voice Avaya / Nortel would be advantageous; Knowledge/skill to design the Network for BPO/Call Center at offshore would be beneficial.
Adept at communicating across business and cultural barriers to ensure customer satisfaction; Knowledge of writing proposals & documentation, Exceptional presentation skills, Capability to develop and maintain strong relationships, Potential to handle multiple priorities simultaneously, Thrive in a team-oriented & deadline driven environment, Aptitude for negotiating & bargaining.
Strong Planning and Organizational skills, Confident and eloquent in written and oral communication, Analytical Skills, Self motivated, Focus on Quality, Target Oriented, High on Integrity, Crisis and conflict management, Decision Making, High follow up skills, Enthusiastic, Outstanding negotiation and persuasion skills, Proactive, Ability to handle stress, Take initiative, Team Player, Capable of leading a team, Ability to delegate responsibility, Comfortable at working with numbers, Cooperative, Excellent rapport building skills, Ability to drive results
Familiar with Operating Systems (Windows 98/95/2000/NT), Knowledge of MS Office, MS Visio and MS Project & PeopleSoft
Nature of experience: (In specific sector / position / role): BPO, IT, ITES
Work location: Malad(west), Mumbai
Ctc on offer: 7.50 lacs p.a
Pl send your cvs to executivesearch.hrinterface@gmail.com mentioning:
Name:
Mobile No:
Email:
Current Company:
Designation:
Experience in voice based transitions in years:
Experience in other transitions in years:
Current ctc:
How soon can you join if selected?:
Regards,
HR Interface Executive Search
Friday, July 15, 2011
Making A Successful Career - The Old School Way
My day starts with a flurry of calls, emails, texts, instant msgs & what not from clients lamenting the current situation at their companies, sky high employee attrition, non productive dead wood in the company, gossiping secretaries, stressful (and nonproductive) meetings that go on forever, and what not that basically sends the top brass flying for the necks of their immediate reportees. To which I nod along thinking what part of hell are these guys sitting in & why?!
I know a lot of people say that the Bosses were always better, the employees crisp & hardworking, ethical & stable, loyal & productive in the good ol times of the 70's & 80's & much before. These days, business expansion plans are so unrealistic at times that it takes the very last drop of blood & sweat out of the teams which have to deliver on those promises & burn outs are as common as puddles on a rainy day.
I speak to roughly around 50 to 500 people in a normal work week if there's not too much work & I have some time on my hands to listen to their woes & give my sympathies along with a few quick fix ideas that generally work well for them. About a 70 percentile of these people sound like they'd rather be doing SOMETHING ELSE. Anything else! But the job they're at. And I wonder why...when on completing 7 years in recruitment I never felt like I was in the wrong line or that I needed a 'Sabbatical'. Which is when I started taking an active interest in what was really ticking these people off! Themselves! On top of the cake that was stretched work timings, competition, not being able to count on fellow team mates for deadlines, irksome bosses, rising inflation & bad salary hikes, etc etc etc.
So..what are some qualities, attitudes & approaches to our work lives that we no longer share with our previous generation which is probably causing us to burn out faster & that too without being in a job that is satisfying?
Lets see some of them shall we? :)
1> Longer Stability in Jobs: Our predecessors in some of the most envied & satisfying careers before us were there because they chose to stick for longer periods of time with each of their employers. They perfected their learning curves with each individual employer before they moved on. A lot of people today are staying in jobs for less than 1/3rd of the time as compared to their earlier generations. Before the business is learnt & perfected & the resource becomes profitable to the company & to him/herself, he/she quits for the promise of a better package, or lesser travelling time, or sometimes just for no reason at all except they think monotony has set in with their existing jobs. I always consult with the hiring companies to make better work conditions & more transparent reporting structures to make the employee to want to stay back longer with the company & to candidates looking to job hop too soon to stay back, perfect their jobs, stabilize with their companies for at least 4-5 years per company atleast & then see the growth that comes, that is unparalleled by an MBA Degree or random jumps to higher paying companies. In the long run, stability always pays.
2> Better people relations: There was a time when relations were kept regardless of how the other person could be of use to you & those were the relations that actually worked. Today they have degenerated to rare or occasional polite pleasantries & texts/emails on special occasions which don't get me wrong, seems the best that can be done considering the work pressure everybody is under..these days. But our earlier generations have been super rapport builders, and relationships built on mutual trust, confidence & respect are always wholesome & the right place to build foundations of any kind, personal or professional.
3> Better work life balance: Maybe they had more time because the internet wasn't so rampant! But a healthy mix of activities, visiting friends or clients, sports, spending time with their families, going on company picnics, etc whatever was needed to be done to make life fuller was done. One of my fav parables about two woodcutters (http://bengtwendel.com/sharpen-your-axe/) says that taking time out helps raise productivity. Do read. :)
4> Higher Resilience, Tolerance & Adaptability: I'm sure by now this earlier generation of professionals must be feeling very good about themselves. Well you deserve to be. :) Here comes some more. One very common aspect that I have come across in professionals today who jump jobs more often than they should is a host of reasons like 'My Manager is a Prick', 'Management is promoting people who don't deserve to be promoted while Ive been with the company for 3 years & haven't got one yet' or 'My company has shifted 5 kms away from where it was & I can't travel that much' or even really trivial reasons like 'I dont like the food in my office canteen' :) Hence proved. Higher levels of adaptability & resilience helps in making successful careers because problems have always been around & they will continue to be so, its about navigating a path around them & still staying the course. If you change a job that could've been so good for you because of a manager who is painful to work with, aren't you letting him/her dictate the course of your career by leaving a good job? Yeah, think of it that way.
5> Keeping their word: One things our generation does today is play jump rope with promises. If you said you'll do it needs to mean its done. Professional success is also a by product of keeping your promises. A big example is Ratan Tata keeping his promise of introducing a car for Rs 1 lakh, well he kept his promise not considering any problems his company would face! His customers are happy.
.....Part 2 to be continued.
Keep tuned in.
Regards,
HR Interface Corporate Services
I know a lot of people say that the Bosses were always better, the employees crisp & hardworking, ethical & stable, loyal & productive in the good ol times of the 70's & 80's & much before. These days, business expansion plans are so unrealistic at times that it takes the very last drop of blood & sweat out of the teams which have to deliver on those promises & burn outs are as common as puddles on a rainy day.
I speak to roughly around 50 to 500 people in a normal work week if there's not too much work & I have some time on my hands to listen to their woes & give my sympathies along with a few quick fix ideas that generally work well for them. About a 70 percentile of these people sound like they'd rather be doing SOMETHING ELSE. Anything else! But the job they're at. And I wonder why...when on completing 7 years in recruitment I never felt like I was in the wrong line or that I needed a 'Sabbatical'. Which is when I started taking an active interest in what was really ticking these people off! Themselves! On top of the cake that was stretched work timings, competition, not being able to count on fellow team mates for deadlines, irksome bosses, rising inflation & bad salary hikes, etc etc etc.
So..what are some qualities, attitudes & approaches to our work lives that we no longer share with our previous generation which is probably causing us to burn out faster & that too without being in a job that is satisfying?
Lets see some of them shall we? :)
1> Longer Stability in Jobs: Our predecessors in some of the most envied & satisfying careers before us were there because they chose to stick for longer periods of time with each of their employers. They perfected their learning curves with each individual employer before they moved on. A lot of people today are staying in jobs for less than 1/3rd of the time as compared to their earlier generations. Before the business is learnt & perfected & the resource becomes profitable to the company & to him/herself, he/she quits for the promise of a better package, or lesser travelling time, or sometimes just for no reason at all except they think monotony has set in with their existing jobs. I always consult with the hiring companies to make better work conditions & more transparent reporting structures to make the employee to want to stay back longer with the company & to candidates looking to job hop too soon to stay back, perfect their jobs, stabilize with their companies for at least 4-5 years per company atleast & then see the growth that comes, that is unparalleled by an MBA Degree or random jumps to higher paying companies. In the long run, stability always pays.
2> Better people relations: There was a time when relations were kept regardless of how the other person could be of use to you & those were the relations that actually worked. Today they have degenerated to rare or occasional polite pleasantries & texts/emails on special occasions which don't get me wrong, seems the best that can be done considering the work pressure everybody is under..these days. But our earlier generations have been super rapport builders, and relationships built on mutual trust, confidence & respect are always wholesome & the right place to build foundations of any kind, personal or professional.
3> Better work life balance: Maybe they had more time because the internet wasn't so rampant! But a healthy mix of activities, visiting friends or clients, sports, spending time with their families, going on company picnics, etc whatever was needed to be done to make life fuller was done. One of my fav parables about two woodcutters (http://bengtwendel.com/sharpen-your-axe/) says that taking time out helps raise productivity. Do read. :)
4> Higher Resilience, Tolerance & Adaptability: I'm sure by now this earlier generation of professionals must be feeling very good about themselves. Well you deserve to be. :) Here comes some more. One very common aspect that I have come across in professionals today who jump jobs more often than they should is a host of reasons like 'My Manager is a Prick', 'Management is promoting people who don't deserve to be promoted while Ive been with the company for 3 years & haven't got one yet' or 'My company has shifted 5 kms away from where it was & I can't travel that much' or even really trivial reasons like 'I dont like the food in my office canteen' :) Hence proved. Higher levels of adaptability & resilience helps in making successful careers because problems have always been around & they will continue to be so, its about navigating a path around them & still staying the course. If you change a job that could've been so good for you because of a manager who is painful to work with, aren't you letting him/her dictate the course of your career by leaving a good job? Yeah, think of it that way.
5> Keeping their word: One things our generation does today is play jump rope with promises. If you said you'll do it needs to mean its done. Professional success is also a by product of keeping your promises. A big example is Ratan Tata keeping his promise of introducing a car for Rs 1 lakh, well he kept his promise not considering any problems his company would face! His customers are happy.
.....Part 2 to be continued.
Keep tuned in.
Regards,
HR Interface Corporate Services
Subscribe to:
Posts (Atom)