Wednesday, May 19, 2010

Social Media Openings


A] Social Media Executive

Responsibilty:

All activities involving Social Media communications, worked on projects on most social platforms like face book, twitter, orkut and Big Adda.

Community building and content management, managing celebrity blogs and updations, reviews and ideating for concept and central themes.

Making & sending weekly, monthly and end of campaign reports for projects to clients with performance details.
Regular updates, conversations and engagement, uploading videos, pictures and relevant content on face book, twitter, orkut, big adda and you tube.

Desired Profile

1. 1-2 years in communications, social media marketing, online marketing, digital PR, online branding/promotions
2. Post Graduate (Communications/PR/Advt/Marketing) would be preferred but an gradute from any stream would do.
3. Should be well versed with PR/Social media activities

Skills/Qualifications

1. Strong interpersonal and communication skills
2. Ability to work as part of a team as well as independently
3. Ability to use quantitative and qualitative data to visually depict client business realities
4. Detail-oriented, with excellent writing and analysis skills, with high standards for quality of thinking
5. Familiarity with online analytics measures, terminology, benchmarks etc
6. Comfortable with being able to quickly come on-board and immediately demonstrate value

Ctc: Upto 3.5 lacs p.a

B] Title: Social Media Manager

Ideal person we are looking for will have experience with online strategy and analytics alongside pure-play social media initiatives. The overall role will be to understand, manage and funnel online and social media data into actionable insights for both our client and our account, creative and technology teams.
Responsibilities
1. Define and develop short and long term social media strategy for our client in the Indian market
2. Monitor the chatter (brand, competitor and trend specific) on social media channels and compile actionable intelligence
3. Monitor and measure social media implementation and provide periodic reports
4. Interpret web analytics data, develop key insights and recommendations
5. Provide ongoing updates on social media trends, issues, buzz and best practices
6. Own the category for the client in the social media sphere
7. Social Media Publishing Platforms Specifics –
a) Communication : Managing Blogs, Discussion Forums marketing, PR and Article
b) Social Networking : Managing BIGADDA Fan Page, Facebook Fan page, Twitter, Orkut etc, promoting application
c) Collaboration : Wikipedia, Social Bookmarking, Social News and Opinion sites
d) Multimedia : Video Sharing, Audio Sharing, Photo sharing
e) Reputation Management of a Brand Online
8. To assist in pitching, planning and executing client-led SMO activities
Desired Profile
1. 3-5 years in communications, social media marketing, online marketing, digital PR, online branding/promotions
2. Post Graduate (Communications/PR/Advt/Marketing)
3. Should be well versed with PR/Social media activities
Skills/Qualifications
1. Strong interpersonal and communication skills
2. Ability to work as part of a team as well as independently
3. Ability to use quantitative and qualitative data to visually depict client business realities
4. Detail-oriented, with excellent writing and analysis skills, with high standards for quality of thinking
5. Familiarity with online analytics measures, terminology, benchmarks etc
6. Comfortable with being able to quickly come on-board and immediately demonstrate value

Ctc: Upto 7.5 LACS P.A


CVS to neha.asthana@gmail.com and/or neha.asthana@hr-interface.com mentioning the job in the subject title and your ctc.

AGM - Corporate Strategy - Mumbai Location

AGM - Corporate Strategy for Client's Corporate Strategy and M&A (Mergers & Acquisitions) department.

Job description:

· Should be a post graduate (full time) from IIM's or ISB only

· Minimum 1 year experience post IIM and ISB

· Should have done post graduation in Finance or Management (Not Looking at anyone from systems, HR, Marketing etc)

· Salary range - 12 -16 lakh p.a

· Local candidates only

· Extremely good in communication skills

· Highly stable

Job role details -

· Will be actively involved in organic and inorganic growth of the company.

· All M&A initiatives - which includes Due diligence, market study, site visit and to check if the M&A deals will be profitable

· Will be working closely and reporting to VP - Corporate Strategy

· May or may not have any reportees

· Works closely with operations, Support dept, finance etc

DETAILED JOB DESCRIPTION

Job / Position Title: AGM – Corporate Strategy

Function / Department: Corporate Strategy

Designation: AGM – Corporate Strategy

Grade / Level in Org Structure: Level 3

Position reports to: VP – Corporate Strategy

Primary purpose of the position:

Responsible for managing successful execution of projects; Interface with customers and manage quality of every project undertaken for the company and its customers.
Essential duties / responsibilities of the position:

Conduct project planning

Monitor and control projects related to M&A

Develop and maintain a risk assessment process to evaluate risk and provide risk mitigation measures

Ensure Quality management

Report to Senior Management with the status of various projects

Adhere to security policies & procedures of the company

Ensure process improvements across all functions in the organization

Interact with customer’s right from business development stage to service delivery on various quality related issues to ensure customer satisfaction across all new project implementations and existing projects.

Lead, design and develop processes and systems to deliver on time with highest quality standards

Conduct project tracking and attend meetings with implementation team Knowledge/ Skills/ Abilities

POSITION REQUIREMENTS

KNOWLEDGE Specific Job Skills:

•Ability to manage multiple complex projects simultaneously

•Ability to conceptualize and implement effective Client acquisition, management and retention strategies.

•Commitment to quality, Comprehension, Composition and Problem solving skills

•Capability to develop and maintain strong relationships, Excellent understanding of program management techniques for large and multiple projects Thorough understanding of Transitions, operations, customer Centric, needs to have direct client interaction experience

•Must have the experience in business strategy consulting, with business development experience or aptitude.

•In-depth understanding of the BPO industry. An understanding of what constitutes good selling skills, including the ability to draft and present proposals and close deals with little/no supervision. - – Strong sales orientation.

•Advanced presentation, speaking, writing, influencing, and relationship-building skills are essential. Must have the ability to work closely with clients to develop long-term, mutually beneficial business relationships.

•Interpersonal sensitivity and responsiveness to customers Ability to communicate with customers at the senior management level

SKILLS

Core competencies required for the position: (Behavioral as per Company competency framework) Critically Important

Strategic Business Perspective - Enables the vision to be effectively translated into a clear direction. Has industrywide perspective and thinking. Raises insightful questions and plans in detail. Considers long-term impact and wider implications of the strategic plan.

Communication and Networking - Communicates clearly, fluently and in a compelling manner to create understanding. Actively listens to people to understand and seek feedback. Establishes long-term networking with significant business partners and stakeholders for business gains

Customer Focus - Personally keeps in touch with major customers, understands their needs. Translates those needs into effective offerings. Drives a customer-centric culture in his ambit of influence. Proactively anticipates and provides holistic solutions to delight customers. Responds to customer expectations and improves customer satisfaction indices

Team Leadership - Translates the shared vision into functional imperatives. Motivates, inspires, influences and pushes people to attain team goals. Walks the talk (open, fair and honest). Cares for people. Shares credit for success and takes accountability for failures.

Enabling People Performance - Jointly develops clear roles, challenging goals, expectations and accountabilities for people. Creates an enabling work climate. Allocates resources and supports people to succeed. Demonstrates faith in peoples’ capabilities and motivates them. Monitors performance and celebrates achievements.

Coaching and Mentoring - Believes that each individual has unique strengths and talents. Believes that people can develop their capabilities. Personally invests time in coaching and mentoring to develop the next line. Provides constructive feedback.

Leading Change - Acts as a catalyst for major change within his function. Gets buy-in from significant opinion makers. Communicates and listens with empathy to overcome resistance. Sets up systems to hold gains.

Decision Making - Clearly defines problems. Considers all the facts and alternatives available. Is willing to make firm and speedy decisions. Demonstrates objectivity and high quality in decision-making. Takes calculated risks with contingency plans.


Pl send cvs to neha.asthana@gmail.com and/or neha.asthana@hr-interface.com

Tuesday, May 18, 2010

Assistant Manager / Manager – Internet Sales - Mumbai & Delhi Location

•Level / Position: Assistant Manager / Manager – Internet Sales
•Years of Exp: 7 to 10 years
•Reporting Authority: VP Sales, Mumbai
•Openings: 2
•Locations: Mumbai & Delhi each

Key Responsibilities:

•Responsible for Concept Selling of the client portal to clients/media and digital agencies in order to bring maximum revenues.
•Responsible for generating revenue for international radio as well.
•Responsible for designing solutions for client basis communication objective by customizing offerings taking into account other media used, bandwidth of activity and objectives desired by client/brand.
•Capable of making presentations to prospective clients and internal constituents.
•Responsible for Preparing customized presentation to clients integrating client as an effective media multiplier for their campaign to ensure clients on board.

a) Functional:

•Understanding and in-depth knowledge of internet business,
•Proficiency in making presentations
•Understanding of brands and their objective to advertise.

b) Behavioral:

•Intelligent & analytical
•Creative & result oriented approach
•Self motivated individual keen on taking responsibilities
Qualification & Experience:
•Graduation is a must. PG preferred
•Background of Internet sales and multimedia packaging. Self Starter and a hunter selling approach

Budget would be from 7.5 (5 to 7 yrs) to 10 lacs (8 yrs +) depending upon the experience of the candidate.

Cvs (Email Subject line: AM/MGR - Internet Sales - (Location..Mumbai or Delhi) to neha.asthana@gmail.com and/or neha.asthana@hr-interface.com

Tuesday, May 11, 2010

A.M/Mgr - Compensation & Benefits - Huge Pune based IT Company

Role: C&B Specialist / Team Member
Job Description:

1.Implement a rewarding and competitive compensation and benefits policy for respective region

2.Liaise and consult with regional HR business partner to establish corporate policies and centralized processes.

3.Consult with and provide expert advice to managers on Compensation and Benefits issues (e.g. the salary revision process).

4.Design and Maintain Benefits programs.

5.Create and review expatriate relocation packages.

6. Conduct salary surveys and liaise with the survey providers throughout the year for updates and additional information.

7.Constant monitoring, evaluating and benchmarking of Compensation and Benefits policies and practices to maintain competitiveness.

8.Constant evaluation and improvement of internal Compensation and Benefits processes.

9.Keep up to date with relevant legislative changes, best practice trends and developments in the industry to enhance personal development.

10.Educate Managers and HR partners on Compensation and Benefits philosophy, policies and practices.

11.Interface with Payroll, Accounts and Operations in relation to queries, as well as to ensure good working relationships and statutory compliances.

Qualifications: Total experience of 3-7 years of which at least 2 years in C&B , A post graduate in business with focus on HR

Essential:

· Customer Focus – Confident manner able to respond quickly and positively to customer demands

· Organizational Ability – able to juggle and prioritize a varied workload and maintain systems that ensure the smooth running of the department.

· Flexibility and Adaptability – able to feel comfortable in a dynamic, constantly changing environment and rise to the challenge when new areas of work present themselves

· Delivery – able to work to departmental deadlines while attaining appropriate service levels

· Teamwork - able to work with a variety of personalities and develop strong effective working relationships within and with other members of the HR team

· Communication - able to communicate clearly and concisely both verbally and in writing

· Level of Supervision – able to work proactively and on own initiative without detailed guidance and ability to think problems through logically.

Ctc offered: 6 lacs Upto 11 lacs (depending on relevant work ex).

Cvs to: neha.asthana@hr-interface.com and/or neha.asthana@gmail.com

Monday, May 3, 2010

Sr Manager/AGM - Business Development for a Mumbai based Domestic BPO!

Designation : 1. (Mumbai Location) - AGM Business Development (1 position)

2. (Chennai Location) - AGM/Sr.Manager Business Development (1 position)

Job Description :

Position Dimensions:

Reporting to – Chief Operating Officer, South

Reportees - Sales Managers at Sparsh, South

Interactions Senior Management, All departments and processes primarily Operations and Finance

A. Job Summary

Promote company’s business to prospective clients; Represent the organization in key external business relationships with major clients and joint venture partners; Front ending opportunities and making pitches to prospective clients; Coordinate for client visits and assist in the tour of facilities of the company; Documentation of collaterals, solution development; respond to proposals and information requests.

B. Responsibilities

Routine

Independently work on response to RFIs/ RFPs, presentations, due diligences etc.
Understand client requirements and conceptualize solutions to meet them effectively
Make Client specific sales presentations to prospective clients
Ensure customer satisfaction & delivery as per SLAs (in terms of RFPs and RFIs)
To be actively involved in pricing and contract negotiation
Generate new leads and conducting prospect research
Identify client business needs and business challenges, forecast requirements, and work on proposals for customized business solutions.
Aggressively push the capabilities, credentials and project methodologies of the Company.



Ensure adherence to client work and audit standards and compliance with legal requirements on requests received from clients
Ensure cold calling is regularly done and a sales pipeline is generated.
Coordinate with the management team and ensure required information for the project is sent to the client.
Compile RFI / RFP for all prospects.
Ensuring pipeline at all levels of the sales cycle, and across verticals.
Liaison with the Corporate Communications Team to ensure company’s visibility.
To be well acquainted with processes, operations, strategy & financials of the company.
Collect & collate information from required sources for initiating new proposals and ensure adherence to timelines
Assist in maintaining and developing existing and new customers through appropriate propositions, ethical sales methods, and relevant internal liaison and optimize quality of service, business growth and customer satisfaction.
Monitor market and competitor activities and provide relevant reports and information
Forecast business and sales pipeline as required
Update management on the status of all prospects

Team Management

Measure performance of the team for e.g. performance appraisals, confirmation and ongoing feedback and training
Build effective vertical and horizontal communication channels
Provide efficient leadership to the team
To be a role-model for the Team in terms of performance/ behavior/ attitude
Formulate long term plans for the development and motivation of the team
Groom and mentor subordinates in handing more responsibility
Conduct timely meetings to ensure open communication and devise an action plan to address issues/ concerns raised.

Client Interface
Identify process gaps to formulate solutions.
Act as an interface between the client and Sparsh


C. Personal Profile:
Personality:
o Self Starter
o Positive attitude
o Persuasive Resilience
o Extrovert

Specific Job Skills:
o Communication Skills
o Negotiation skills
o Internal Customer / External Customer Management
o Planning/ Organizing & Time Management
o Client Relationship Management.
o Analytical Skills
o Decision Making

Computer Skills: Familiar with Operating Systems (Windows 98/95/2000/NT), Knowledge of MS Office, MS Project


D. Preferred Skill Set:

Education: Preferably a MBA/ PGDBM in Sales and Marketing from a reputed Institute, Exposure to Sales strategy and negotiation courses is preferred

Experience: 7 to 10 years of prior experience in Pre-sales/account management experience with IT/ ITES or business consulting industry preferred; Prior Sales & client servicing experience is preferred; Experience in selling to multiple levels within an organization will be an advantage.

Salary Bands - AGM : Fixed (Rs. 10 Lakhs to Rs.13 Lakhs) + Variable (Rs. 3 Lakhs to 6 Lakhs)

Sr. Mgr : Fixed (Rs.6 Lakhs to 8 Lakhs) + Variable (Rs.2 Laks to Rs.4 Lakhs)

Experience – 4 - 5yrs of exp in BD and sales

Looking for local candidates only.

Cvs to: neha.asthana@gmail.com and/or neha.asthana@hr-interface.com

Mobile: 9819877911

Subject line: Sr Mgr/AGM - BD for Mumbai based domestic BPO.