About The Company:
The hiring company is a leading global Business
Process Outsourcing Provider supporting multinational clients with over 50,000
employees in 99 delivery centres across US, UK, Europe, India, the Philippines,
Australia, Middle East & Africa. Being recognized as one of the best places
to work, 4 years in a row and being part of one of the most admired support
services company according to Management Today, they believe in being a trusted
partner for our clients, a place of learning and excellence for their employees
Designation: Assistant
Manager – Learning & Development (Behavioural Training Expert)
Job Profile:
Deliver modules for advisors/ Team Leaders and
manage the specific programs that are assigned (end to end training delivery).
- Draw up curriculum, prepare content
& modules for the various training program deliveries
- Develop plan of action/ training guide
for every module
- Facilitate all modules rolled out to
those in grades - E 1 & E2
- Ensure adequate nomination in each
session
- Create visibility and awareness for
various programs launched from time to time.
- Maintain MIS for the programs
facilitated by the L & D dept and prepare reports on a monthly/
quarterly basis.
- Create
and work with SPOCs across processes to ensure awareness/ visibility/
smooth running of the training programs.
- Assist
in research for various L & D programs
- Follow
up on personal action plans for various L & D programs
- Co
facilitate focus groups carried out from time to time
- Co ordinate and help out during
assessment centres.
Looking for: A
smart, talented & most importantly experienced candidate who has a minimum
of 2-4 years of experience with a mid to large sized firm in Training delivery,
understands all training concepts, can deliver training both as part of a team
& individually. Should have very strong communication skills (English), both
spoken & written. Freshers or people with lesser experience will not be
considered.
Qualifications
Required:
- Graduate in any discipline.
- Post graduation in Human Resources / Psychology /
Social Work is desirable
Other
Experience Required:
- Excellent communication and presentation skills
- Good facilitation skills, previous experience of
delivering classroom training
- Conceptual & content development skills
- MS Office – PowerPoint, Excel, Word
Minimum
number of years of experience:
2 to 4 years in training, particularly having
delivered class room training manage the training process.
Nature
of experience: (In specific sector / position / role)
At least 2+ years in Retail/ BPO/IT/ Educational
Services e.t.c
Ctc on
offer: Upto 5.50 Lacs p.a
While sending your cv (send to
careerconnect.neha@gmail.com, subject as: Asst Manager - L & D - Mumbai]
pls mandatorily fill these details up, I cannot process your cv without them:
Name:
Mobile No:
Email:
Current Company:
Current Industry:
Designation:
Highest Academic degrees:
Experience in Behavioral Training (yes/no), (which
modules) & in years:
Experience in Classroom Training (yes/no) & in
years:
Experience in Training Needs Analysis (yes/no)
& in years:
Annual Ctc:
Currently Residing at which location:
Experience in L & D (Total):
How soon can you join if selected:
Reason for wanting to leave current job/last job:
Regards,
HR Interface Corporate Services
Recruitment Par Excellence
Follow us on Linkedin: http://www.linkedin.com/company/hr-interface-corporate-services/
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