Amazing Openings in BPO Solution Design (RFI/RFP response), Mumbai location

Job / Position Title: Analyst - BPO Solutions & Off shoring Design

Function / Department: BPO Solutions & Off shoring Design

Designation: Positions open for Manager | AGM | DGM levels

Primary purpose of the position: Facilitate and Enable BPO Solution Designs (RFI/RFP writing & bid response) for off-shoring across all business verticals;  Review & recommend consolidation & outsourcing activities to clients to improve revenue, enhance customer satisfaction, and/or reduce operating cost; Establish effective contributions in RFPs response to strengthen the company business proposition to help winning RFPs.

Essential duties / responsibilities of the position:

·     Work with clients for Scoping and Opportunity Identification exercises to identify areas for transformation potential, enhance service delivery and outline areas of potential savings

·     Be the Lead respondent on RFP for offshore BPO solution. Create innovative, scalable, sustainable & profitable solutions for  RFP response. This involves working with cross-functional teams such as Pricing, IT,  Legal, Operational teams etc.

·     Work closely with customer & offshore teams (process transition, migration and delivery) in India and develop implementation strategies

·     Manage Client teams on their visit to the company’s sites in India

·     Working with Transition & Operational teams to communicate Client expectations for service delivery post deal closure.

·     Compile RFI / RFP for all prospects and pass on information to Knowledge Repository as per the defined process

·     To be well acquainted with processes, operations, strategy & financials of the company.

·     Monitor market and competitor activities and provide relevant reports and information

Occasional / Other duties of the position:

·     Provide Domain expertise in specific Verticals.

·     Support various strategic initiatives within the Company.

·     Identify new opportunities and work jointly with sales team to make a pitch for the same

·     Migrations, Transitions & Project Management

       Minimum Years of Experience:

Overall 8 years + experience with minimum 3-4 years of prior work experience in solutions and design for Business Process Outsourcing.

Specific Job Skills:

Ability to manage multiple complex projects simultaneously

Commitment to quality, Comprehension, Composition and Problem solving skills

Excellent understanding of program management techniques for large and multiple projects

Thorough understanding of Transitions, operations, customer centric, needs to have direct client 

interaction experience

Must have the experience in business strategy consulting, with business development experience or 

aptitude.

In-depth understanding of the BPO industry. An understanding of what constitutes good selling skills, 

including the ability to draft and present proposals and close deals with little/no supervision 

Advanced presentation, speaking, writing, influencing, and relationship-building skills are essential. 

Must have the ability to work closely with clients to develop long-term, mutually beneficial business 

relationships.

Interpersonal sensitivity and responsiveness to customers

     Ability to communicate with customers at the senior management level.
     Preparedness to travel at short notice on domestic as well as international trips of        
     various durations.

To Apply : While sending your cv (send to careerconnect.neha@gmail.com),

Email subject as:  AGM - Leadership Hiring – Mumbai Opening

 pls mandatorily fill these details up, I cannot process your cv without them:

Name:

Mobile No:

Email:

Current Company:

Current Industry:

Current Designation:

Current Annual Ctc:

MBA (Y/N)

MBA Institute:

Experience in RFI/RFP/Bid response (yes/no) & in years:
Experience in International BPO RFI/RFP writing (Y/N) & no of years:
Number of RFI/RFPs done:

Currently residing at which location:

Age:

How soon can you join if selected?

Reason for wanting to leave current job/last job:

Regards,

HR Interface Corporate Services

Recruitment Par Excellence

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