Head - Finance with MNC Bank in Mumbai

Job Title : Head Finance
Reporting to: CEO / Global Resourcing Head of Finance (India)
Grade: Level 5

Role Purpose:


1) Maintaining books of accounts of the Company as per the Companies Act, 1956 and the Accounting Standards Prescribed by the ICAI.

2) Maintenance of records , holding meetings of Board and Shareholders and ensuring compliance of corporate laws

3)To control and monitor administrative activities of the Company including stationery, house keeping, Annual maintenance contracts and compliance to fire , safety and health guidelines for Mumbai/ Chennai.

4) To act as a co-ordinator for all security related issues of the premises and act as building emergency co-ordinator for Mumbai/ Chennai

5)Ensuring that the records of the company are duly audited by statutory and tax auditors along with transfer pricing review reportwill increase efficiency, optimize utilization, or increase sales fulfillments.

Principal Accountabilities:


•Compliance of Accounting norms, Companies Act, Income Tax Act and Accounting Standards alongwith internal FIM / BIM

•Ensure that proper accounts of the company are maintained in line with recommended standards and procedure

•Provide periodical return and MI as per user requirements and guiding through the budgets and utilisation of resources

•Ensuring satisfactory audit comments from arious audit teams viz., statutory, tax, compliance, Transfer Pricing, GRCA by application of laws and regulations in the activities carried out; constant Updation of knowledge on the amendments, recent trends and changes occurring in business / legal environment

•Budgeting , Cost Control and Cost reduction by preparing, collating and obtaining approvals for AOP; by monitoring actuals vs. budgets and analysing variances with a view to reduce variances; proactive look out for business opportunities resulting in cost reduction and streamlining of functions - achievement of cost reduction of 5 % of controllable cost

•Administrative activities of the Company & safeguard against business losses, control of stationery, house keeping, security and courier functions at GSC Mumbai & GSC Chennai; Centralised vendor management for GSC Mumbai & GSC Chennai; Entering to AMCs and insuring of assets and events which may cause losses to the Company

•Provision of infrastructure and co-ordination with operational teams By planning for capital requirements and co-ordinating with internal and external parties


Major Challenges:

The major challenge of the job holder is to balance the application of time spent on each activity as the activities involve different functions, complications and are of different scales. However, each of the activity has to be attended to within stipulated time lines as agreed with functions. Care be given to minute details and constant up gradation of inputs from legal / functional and accounting environment is essential for proper functioning of the job holder. Many actives require analytical thinking and adequate planning either alone or along with internal / external parties is required. Internal customer focus is the key area for support function and adequate support / infrastructure has to be provided in a timely manner with appropriate levels of control and various degrees of approval. Co-ordination with all external parties for audit, stationery, security & house keeping, property, financial control, technical departments would entail early diagnosis of problems and issues and taking appropriate steps to mitigate losses / delays due to the activity. Quality time needs to be spent for thinking ahead and initiating early action to avoid delays. To actively support senior management in planning and forecasting thereby guiding the business towards attainment of desired objectives.


Skills & Qualification Required:

•Chartered Accountant, preferably in first attempt with atleast 8 to 10 years post qualification experience in Finance & Company Secretarial activities. Ith atleast 3 years in the Managerial / Sr. Managerial Cadre.
•Exposure to Tally and other ERP systems such as SAP (FI & CO Modules) consolidation tools like BPC / Hyperion & knowledge of other finance related software packages
•Expertise in MS Office applications such as MS Excel, MS Word, MS Powerpoint etc
•Good analytical skills and a positive attitude to problem solving
•A Good grasp of financial metrics and accounting concepts
•Experience / Exposure in International Financial Reporting Standards
•Capacity to handle multifarious functions at a time with different thinking levels / energy levels•Capacity to handle multifarious functions at a time with different thinking levels / energy levels


Brief Description of Company and their Service Delivery Centres

Global Service Delivery
The Global Service Delivery is an integral part of the Company Technology and its Services. It anticipates and understands the needs of its customers by offering receptive, responsive and prompt services, which enables the Group to build profitable long-term partnerships with its customers.

Global Service Delivery in India

Global Service Delivery in India has 20,300 employees and operates out of 10 Group Service Centres. These are located in Bangalore, Hyderabad, Kolkata with 2 Group Service Centres each and Gurgaon, Mumbai, Chennai and Vizag with 1 Group Service Centre each.

Company profile (Mumbai and Chennai)

The Mumbai centre is the Service Delivery Centre for the Bank's Indian operations. Located in Mumbai and Chennai it is the Central Processing Unit with staff strength of approximately 2300. While other Group Service Centres service global operations GSC Mumbai and Chennai Service Pan India for functions like the domestic Contact Centre, Collections, The Centralised Retail Assets, Wealth Management and other Back Office Operation related activities.


Salaries: 11 lacs - 15.50 lacs p.a

Cvs to neha.asthana@gmail.com and/or neha.asthana@hr-interface.com

Social Media Openings

A] Social Media Executive

Responsibilty:

All activities involving Social Media communications, worked on projects on most social platforms like face book, twitter, orkut and Big Adda.

Community building and content management, managing celebrity blogs and updations, reviews and ideating for concept and central themes.

Making & sending weekly, monthly and end of campaign reports for projects to clients with performance details.
Regular updates, conversations and engagement, uploading videos, pictures and relevant content on face book, twitter, orkut, big adda and you tube.

Desired Profile

1. 1-2 years in communications, social media marketing, online marketing, digital PR, online branding/promotions
2. Post Graduate (Communications/PR/Advt/Marketing) would be preferred but an gradute from any stream would do.
3. Should be well versed with PR/Social media activities

Skills/Qualifications

1. Strong interpersonal and communication skills
2. Ability to work as part of a team as well as independently
3. Ability to use quantitative and qualitative data to visually depict client business realities
4. Detail-oriented, with excellent writing and analysis skills, with high standards for quality of thinking
5. Familiarity with online analytics measures, terminology, benchmarks etc
6. Comfortable with being able to quickly come on-board and immediately demonstrate value

Ctc: Upto 3.5 lacs p.a

B] Title: Social Media Manager

Ideal person we are looking for will have experience with online strategy and analytics alongside pure-play social media initiatives. The overall role will be to understand, manage and funnel online and social media data into actionable insights for both our client and our account, creative and technology teams.
Responsibilities
1. Define and develop short and long term social media strategy for our client in the Indian market
2. Monitor the chatter (brand, competitor and trend specific) on social media channels and compile actionable intelligence
3. Monitor and measure social media implementation and provide periodic reports
4. Interpret web analytics data, develop key insights and recommendations
5. Provide ongoing updates on social media trends, issues, buzz and best practices
6. Own the category for the client in the social media sphere
7. Social Media Publishing Platforms Specifics –
a) Communication : Managing Blogs, Discussion Forums marketing, PR and Article
b) Social Networking : Managing BIGADDA Fan Page, Facebook Fan page, Twitter, Orkut etc, promoting application
c) Collaboration : Wikipedia, Social Bookmarking, Social News and Opinion sites
d) Multimedia : Video Sharing, Audio Sharing, Photo sharing
e) Reputation Management of a Brand Online
8. To assist in pitching, planning and executing client-led SMO activities
Desired Profile
1. 3-5 years in communications, social media marketing, online marketing, digital PR, online branding/promotions
2. Post Graduate (Communications/PR/Advt/Marketing)
3. Should be well versed with PR/Social media activities
Skills/Qualifications
1. Strong interpersonal and communication skills
2. Ability to work as part of a team as well as independently
3. Ability to use quantitative and qualitative data to visually depict client business realities
4. Detail-oriented, with excellent writing and analysis skills, with high standards for quality of thinking
5. Familiarity with online analytics measures, terminology, benchmarks etc
6. Comfortable with being able to quickly come on-board and immediately demonstrate value

Ctc: Upto 7.5 LACS P.A


CVS to neha.asthana@gmail.com and/or neha.asthana@hr-interface.com mentioning the job in the subject title and your ctc.

AGM - Corporate Strategy - Mumbai Location

AGM - Corporate Strategy for Client's Corporate Strategy and M&A (Mergers & Acquisitions) department.

Job description:

· Should be a post graduate (full time) from IIM's or ISB only

· Minimum 1 year experience post IIM and ISB

· Should have done post graduation in Finance or Management (Not Looking at anyone from systems, HR, Marketing etc)

· Salary range - 12 -16 lakh p.a

· Local candidates only

· Extremely good in communication skills

· Highly stable

Job role details -

· Will be actively involved in organic and inorganic growth of the company.

· All M&A initiatives - which includes Due diligence, market study, site visit and to check if the M&A deals will be profitable

· Will be working closely and reporting to VP - Corporate Strategy

· May or may not have any reportees

· Works closely with operations, Support dept, finance etc

DETAILED JOB DESCRIPTION

Job / Position Title: AGM – Corporate Strategy

Function / Department: Corporate Strategy

Designation: AGM – Corporate Strategy

Grade / Level in Org Structure: Level 3

Position reports to: VP – Corporate Strategy

Primary purpose of the position:

Responsible for managing successful execution of projects; Interface with customers and manage quality of every project undertaken for the company and its customers.
Essential duties / responsibilities of the position:

Conduct project planning

Monitor and control projects related to M&A

Develop and maintain a risk assessment process to evaluate risk and provide risk mitigation measures

Ensure Quality management

Report to Senior Management with the status of various projects

Adhere to security policies & procedures of the company

Ensure process improvements across all functions in the organization

Interact with customer’s right from business development stage to service delivery on various quality related issues to ensure customer satisfaction across all new project implementations and existing projects.

Lead, design and develop processes and systems to deliver on time with highest quality standards

Conduct project tracking and attend meetings with implementation team Knowledge/ Skills/ Abilities

POSITION REQUIREMENTS

KNOWLEDGE Specific Job Skills:

•Ability to manage multiple complex projects simultaneously

•Ability to conceptualize and implement effective Client acquisition, management and retention strategies.

•Commitment to quality, Comprehension, Composition and Problem solving skills

•Capability to develop and maintain strong relationships, Excellent understanding of program management techniques for large and multiple projects Thorough understanding of Transitions, operations, customer Centric, needs to have direct client interaction experience

•Must have the experience in business strategy consulting, with business development experience or aptitude.

•In-depth understanding of the BPO industry. An understanding of what constitutes good selling skills, including the ability to draft and present proposals and close deals with little/no supervision. - – Strong sales orientation.

•Advanced presentation, speaking, writing, influencing, and relationship-building skills are essential. Must have the ability to work closely with clients to develop long-term, mutually beneficial business relationships.

•Interpersonal sensitivity and responsiveness to customers Ability to communicate with customers at the senior management level

SKILLS

Core competencies required for the position: (Behavioral as per Company competency framework) Critically Important

Strategic Business Perspective - Enables the vision to be effectively translated into a clear direction. Has industrywide perspective and thinking. Raises insightful questions and plans in detail. Considers long-term impact and wider implications of the strategic plan.

Communication and Networking - Communicates clearly, fluently and in a compelling manner to create understanding. Actively listens to people to understand and seek feedback. Establishes long-term networking with significant business partners and stakeholders for business gains

Customer Focus - Personally keeps in touch with major customers, understands their needs. Translates those needs into effective offerings. Drives a customer-centric culture in his ambit of influence. Proactively anticipates and provides holistic solutions to delight customers. Responds to customer expectations and improves customer satisfaction indices

Team Leadership - Translates the shared vision into functional imperatives. Motivates, inspires, influences and pushes people to attain team goals. Walks the talk (open, fair and honest). Cares for people. Shares credit for success and takes accountability for failures.

Enabling People Performance - Jointly develops clear roles, challenging goals, expectations and accountabilities for people. Creates an enabling work climate. Allocates resources and supports people to succeed. Demonstrates faith in peoples’ capabilities and motivates them. Monitors performance and celebrates achievements.

Coaching and Mentoring - Believes that each individual has unique strengths and talents. Believes that people can develop their capabilities. Personally invests time in coaching and mentoring to develop the next line. Provides constructive feedback.

Leading Change - Acts as a catalyst for major change within his function. Gets buy-in from significant opinion makers. Communicates and listens with empathy to overcome resistance. Sets up systems to hold gains.

Decision Making - Clearly defines problems. Considers all the facts and alternatives available. Is willing to make firm and speedy decisions. Demonstrates objectivity and high quality in decision-making. Takes calculated risks with contingency plans.


Pl send cvs to neha.asthana@gmail.com and/or neha.asthana@hr-interface.com

Assistant Manager / Manager – Internet Sales - Mumbai & Delhi Location

•Level / Position: Assistant Manager / Manager – Internet Sales
•Years of Exp: 7 to 10 years
•Reporting Authority: VP Sales, Mumbai
•Openings: 2
•Locations: Mumbai & Delhi each

Key Responsibilities:

•Responsible for Concept Selling of the client portal to clients/media and digital agencies in order to bring maximum revenues.
•Responsible for generating revenue for international radio as well.
•Responsible for designing solutions for client basis communication objective by customizing offerings taking into account other media used, bandwidth of activity and objectives desired by client/brand.
•Capable of making presentations to prospective clients and internal constituents.
•Responsible for Preparing customized presentation to clients integrating client as an effective media multiplier for their campaign to ensure clients on board.

a) Functional:

•Understanding and in-depth knowledge of internet business,
•Proficiency in making presentations
•Understanding of brands and their objective to advertise.

b) Behavioral:

•Intelligent & analytical
•Creative & result oriented approach
•Self motivated individual keen on taking responsibilities
Qualification & Experience:
•Graduation is a must. PG preferred
•Background of Internet sales and multimedia packaging. Self Starter and a hunter selling approach

Budget would be from 7.5 (5 to 7 yrs) to 10 lacs (8 yrs +) depending upon the experience of the candidate.

Cvs (Email Subject line: AM/MGR - Internet Sales - (Location..Mumbai or Delhi) to neha.asthana@gmail.com and/or neha.asthana@hr-interface.com

A.M/Mgr - Compensation & Benefits - Huge Pune based IT Company

Role: C&B Specialist / Team Member
Job Description:

1.Implement a rewarding and competitive compensation and benefits policy for respective region

2.Liaise and consult with regional HR business partner to establish corporate policies and centralized processes.

3.Consult with and provide expert advice to managers on Compensation and Benefits issues (e.g. the salary revision process).

4.Design and Maintain Benefits programs.

5.Create and review expatriate relocation packages.

6. Conduct salary surveys and liaise with the survey providers throughout the year for updates and additional information.

7.Constant monitoring, evaluating and benchmarking of Compensation and Benefits policies and practices to maintain competitiveness.

8.Constant evaluation and improvement of internal Compensation and Benefits processes.

9.Keep up to date with relevant legislative changes, best practice trends and developments in the industry to enhance personal development.

10.Educate Managers and HR partners on Compensation and Benefits philosophy, policies and practices.

11.Interface with Payroll, Accounts and Operations in relation to queries, as well as to ensure good working relationships and statutory compliances.

Qualifications: Total experience of 3-7 years of which at least 2 years in C&B , A post graduate in business with focus on HR

Essential:

· Customer Focus – Confident manner able to respond quickly and positively to customer demands

· Organizational Ability – able to juggle and prioritize a varied workload and maintain systems that ensure the smooth running of the department.

· Flexibility and Adaptability – able to feel comfortable in a dynamic, constantly changing environment and rise to the challenge when new areas of work present themselves

· Delivery – able to work to departmental deadlines while attaining appropriate service levels

· Teamwork - able to work with a variety of personalities and develop strong effective working relationships within and with other members of the HR team

· Communication - able to communicate clearly and concisely both verbally and in writing

· Level of Supervision – able to work proactively and on own initiative without detailed guidance and ability to think problems through logically.

Ctc offered: 6 lacs Upto 11 lacs (depending on relevant work ex).

Cvs to: neha.asthana@hr-interface.com and/or neha.asthana@gmail.com

Sr Manager/AGM - Business Development for a Mumbai based Domestic BPO!

Designation : 1. (Mumbai Location) - AGM Business Development (1 position)

2. (Chennai Location) - AGM/Sr.Manager Business Development (1 position)

Job Description :

Position Dimensions:

Reporting to – Chief Operating Officer, South

Reportees - Sales Managers at Sparsh, South

Interactions Senior Management, All departments and processes primarily Operations and Finance

A. Job Summary

Promote company’s business to prospective clients; Represent the organization in key external business relationships with major clients and joint venture partners; Front ending opportunities and making pitches to prospective clients; Coordinate for client visits and assist in the tour of facilities of the company; Documentation of collaterals, solution development; respond to proposals and information requests.

B. Responsibilities

Routine

Independently work on response to RFIs/ RFPs, presentations, due diligences etc.
Understand client requirements and conceptualize solutions to meet them effectively
Make Client specific sales presentations to prospective clients
Ensure customer satisfaction & delivery as per SLAs (in terms of RFPs and RFIs)
To be actively involved in pricing and contract negotiation
Generate new leads and conducting prospect research
Identify client business needs and business challenges, forecast requirements, and work on proposals for customized business solutions.
Aggressively push the capabilities, credentials and project methodologies of the Company.



Ensure adherence to client work and audit standards and compliance with legal requirements on requests received from clients
Ensure cold calling is regularly done and a sales pipeline is generated.
Coordinate with the management team and ensure required information for the project is sent to the client.
Compile RFI / RFP for all prospects.
Ensuring pipeline at all levels of the sales cycle, and across verticals.
Liaison with the Corporate Communications Team to ensure company’s visibility.
To be well acquainted with processes, operations, strategy & financials of the company.
Collect & collate information from required sources for initiating new proposals and ensure adherence to timelines
Assist in maintaining and developing existing and new customers through appropriate propositions, ethical sales methods, and relevant internal liaison and optimize quality of service, business growth and customer satisfaction.
Monitor market and competitor activities and provide relevant reports and information
Forecast business and sales pipeline as required
Update management on the status of all prospects

Team Management

Measure performance of the team for e.g. performance appraisals, confirmation and ongoing feedback and training
Build effective vertical and horizontal communication channels
Provide efficient leadership to the team
To be a role-model for the Team in terms of performance/ behavior/ attitude
Formulate long term plans for the development and motivation of the team
Groom and mentor subordinates in handing more responsibility
Conduct timely meetings to ensure open communication and devise an action plan to address issues/ concerns raised.

Client Interface
Identify process gaps to formulate solutions.
Act as an interface between the client and Sparsh


C. Personal Profile:
Personality:
o Self Starter
o Positive attitude
o Persuasive Resilience
o Extrovert

Specific Job Skills:
o Communication Skills
o Negotiation skills
o Internal Customer / External Customer Management
o Planning/ Organizing & Time Management
o Client Relationship Management.
o Analytical Skills
o Decision Making

Computer Skills: Familiar with Operating Systems (Windows 98/95/2000/NT), Knowledge of MS Office, MS Project


D. Preferred Skill Set:

Education: Preferably a MBA/ PGDBM in Sales and Marketing from a reputed Institute, Exposure to Sales strategy and negotiation courses is preferred

Experience: 7 to 10 years of prior experience in Pre-sales/account management experience with IT/ ITES or business consulting industry preferred; Prior Sales & client servicing experience is preferred; Experience in selling to multiple levels within an organization will be an advantage.

Salary Bands - AGM : Fixed (Rs. 10 Lakhs to Rs.13 Lakhs) + Variable (Rs. 3 Lakhs to 6 Lakhs)

Sr. Mgr : Fixed (Rs.6 Lakhs to 8 Lakhs) + Variable (Rs.2 Laks to Rs.4 Lakhs)

Experience – 4 - 5yrs of exp in BD and sales

Looking for local candidates only.

Cvs to: neha.asthana@gmail.com and/or neha.asthana@hr-interface.com

Mobile: 9819877911

Subject line: Sr Mgr/AGM - BD for Mumbai based domestic BPO.

March 2010 Hiring

1> DGM - Presales: 3rd Party BPO (Mumbai Location)
KEY ACCOUNTABILITIES/ RESPONSIBILITIES

• Developing and maintaining a strong repository of data with all relevant information for repeatable use in meeting pre-sales requirements.

• Establish SOPs for prospect / client interactions with an aim to improve the standard of interactions for both RFP/RFI responses as well as prospect/client visit management.

• Providing timely responses to RFI/RFP ensuring a high standard of the response

• Coordinating / facilitating prospects and client’s visits and interaction with prospects/clients to ensure a ‘positive client experience’.

• Providing sales support through case studies, i-Proffer, Prism, Presentation Builder and KWeb

• Maintaining up-to-date Company information as per data required by prospects/clients

• Open formal and informal channels of communications with Sales for understanding global trends and businesses

• Providing data and information flow as per external agency requirements (Eg. Surveys, Reports)

• Providing all client specific data as per requirements.

• Providing solution / direction for identified show stoppers/ red flags during the solution designing stage

• To undertake coaching initiatives on a ongoing basis for team members.

• Supervision of quality of responses by fellow team members

• Generation of VOC / Feedback for own as well as ensuring team members also conduct the same for assignments allocated to them.

• Ability to work on multiple opportunities across geographies simultaneously with the team.

SPAN OF CONTROL (PEOPLE, ASSESTS etc)

Team Size: 2-5 people

KNOWLEDGE AND SKILLS (ESSENTIAL)

• Excellent written and verbal communication.

• Good knowledge of the product and process.

• Regular updated information on the latest trends in the industry and the market in general.

• Good analytical skills

• Good leadership, people management and decision making ability.

EDUCATIONAL / PROFESSIONAL QUALIFICATIONS (ESSESNTIAL/DESIRED)

• Post Graduate in Business Administration with specialization in Marketing.

• 9-12 years of experience.

• Previous operational background / relevant off shoring & out sourcing /marketing experience

Remuneration: Upto 20 lacs.

---------------------------------------------------------------------

2> Case Study Manager (Manager- Senior Manager Level)

KEY ACCOUNTABILITIES/ RESPONSIBILITIES

· The recruit should have great command over English oral and written with a background in research. He also need’s to have a commercial/ sales bent of mind as he should be able to study a process, understand its strengths/ uniqueness/ salability/ achievements and is able to develop a strong value proposition for prospects/ readers for that particular type of process

· Single owner of all case study information across processes and functions across verticals

Case studies to cover:

o Process case studies

o Functional case studies – ops, PE, Transition, EE etc

o Certification case studies

· Create a universally accepted formats for each of the above

Create a professionally formatted stock of decks for the above

· Travel to home location of each process to develop the case study information

· Should be able to spend time and extract relevant information on each process to be showcased, identify show stealers, achievements etc

· Process of updating and management of the data, accountable for the same

· Create repository and manage access levels

· Timely collation – probably requires face to face with owners to collate and analyze information changes in line with what should be communicated in a systematic and periodic manner. Most of the time the updates get lost in a maze of day to day challenges

· Location Mumbai/Bangalore/Would be required to travel.

Ctc offered: Upto 13 lacs p.a

(Both positions inclusive of a 10% variable)

Cvs to: neha.asthana@hr-interface.com / neha.asthana@gmail.com

For further queries: Pl call: 9819.877.911