Manager - International BPO (UK) Presales Solutions

JOB DESCRIPTION
POSITION / JOB TITLE:	Manager – Business Development
FUNCTION/ Department:	Sales & Solutioning
Designation:	Manager
GRADE/ LEVEL AS PER IGS FRAMEWORK:	Manager / Level 3
POSITION REPORTS TO:	DGM
POSITION IS REPORTED INTO BY:	Assistant Manager / Sr. Officer / Officer
MAIN RESPONSIBILITIES / ACCOUNTABILITIES:	Promote company’s business to prospective clients; Represent the organization in key external business relationships with major clients and joint venture partners; Assist the sales force in front-ending clients; Coordinate for client visits and assist in the tour of facilities of the company; Study and understand the International market for BPO Services; Bid Management including documentation of collaterals, solution development; completing the pricing sections in bids, respond to proposals and information requests. Understand client requirements and conceptualize solutions to meet them effectively Make Client specific sales presentations to prospective clients Lead Client teams on their visit to the company’s sites in India Participate in workshops/ pre-sales efforts onsite as and when required Assist the sales team in approaching prospective clients and generate business by doing background work on client information Work closely with customer & offshore teams (process transition, migration and delivery) and develop implementation strategies Ensure customer satisfaction & delivery as per SLAs (in terms of all documentation including RFPs and RFIs) To be actively involved in pricing and contract negotiation Generate new leads and conducting prospect research Identify client business needs and business challenges, forecast requirements, and work on proposals for customized business solutions. Aggressively push the capabilities, credentials and project methodologies of the Company. Ensure compliance with legal requirements on requests received from clients Coordinate with the management team operations and ensure required information for the project is sent to the client. Compile RFI / RFP for all prospects. Responsible for conducting due-diligence and ensure aspects of business requirements are met. Support Sales & Marketing initiatives by ensuring pipeline at all levels of the sales cycle, and across verticals. To be well acquainted with processes, operations, strategy & financials of the company. Collect & collate information from required sources for initiating new proposals and ensure adherence to timelines Assist in maintaining and developing existing and new customers through appropriate propositions, ethical sales methods, and relevant internal liaison and optimize quality of service, business growth and customer satisfaction. Monitor market and competitor activities and provide relevant reports and information Responsible for complete sign-off with the front-end sales team on all documents to be sent to the client Update management on the status of all prospects Ensure targets and expectations are clearly communicated to team members. To have clear understanding of the functioning and hierarchy of each department.
	TEAM RELATED: Measure performance of the team for e.g. performance appraisals, confirmation and ongoing feedback and training Build effective vertical and horizontal communication channels Provide efficient leadership to the team To be a role-model for the Team in terms of performance/ behavior/ attitude Formulate long term plans for the development and motivation of the team Groom and mentor subordinates in handing more responsibility
	CLIENT SPECIFIC / ORIENTED: Collaborate with front-end sales team to formulate solutions for gaps that have been identified. Act as an interface between the front-end sales team and the various SPOCS across departments. Update senior management with the goings on/ status of pipeline in the US and UK markets
CTC ON Offer	Upto 8.50 lacs p.a
QUALIFICATION (Education):	An MBA in Sales and Marketing from a reputed Institute, Exposure to Sales strategy and negotiation courses is preferred
DESIRED YEARS OF EXPERIENCE:	5 to 7 years experience prior experience
DESIRED INDUSTRY EXPOSURE:	IT/ ITES or business consulting industry
DESIRED ROLE EXPOSURE:	Pre-sales/account management; Prior Sales & client servicing experience is preferred; Experience in selling to multiple levels within an organization will be an advantage; Exposure to International clientele/corporate business development would be advantageous

Pl email your cv with all the information below to careerconnect.neha@gmail.com 

Email subject should be: Manager - UK Presales/Solutioning – Malad location, Mumbai

Name:
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Current Company:
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Experience in Presales [RFI/RFP writing/response] (in years):
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Any Experience in UK/Europe geography? (Y/N):
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Regards,

HR Interface Corporate Services
Recruitment Par Excellence
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