Friday, September 14, 2012

Sr Officer - Presales (International BPO - Presales) - Mumbai Location



POSITION / JOB TITLE:   Senior Officer  - Lead Generation
FUNCTION/ Department: Sales & Solutioning
MAIN RESPONSIBILITIES / ACCOUNTABILITIES:

Responding to RFPs and RFIs; content development for proposals; coordinate with front-end sales team; regular research on competitor activities and BPO industry; revert to client queries

Routine:
  • Conduct regular research on new opportunities for generating business
  • Coordinate with the US and UK Sales Team
  • Respond to queries received from front end sales team
  • Ensure timely completion of tasks specified by US/ UK sales team
  • Build strong working relationships with all departments/ functions within the organisation
  • Ensure collection and availability of data/ information is done within specified timelines
  • To have clear understanding of the functioning and hierarchy of each department
  • To be well acquainted with processes, operations, strategy & financials of the company
  • Responsible for Content development for proposals
  • Responding to RFPs (Request For Proposal) and RFIs (Request For Information) *
  • Independently work with the onsite sales team on response to RFIs/ RFPs, presentations, due diligences etc. *
  • Understand client requirements and conceptualize solutions to meet them effectively
  • Make Client specific sales presentations to prospective clients
  • Participate in workshops/ pre-sales efforts onsite as and when required
  • Assist the sales team in approaching prospective clients and generate business by doing background work on client information
  • Generate new leads and conducting prospect research
  • Identify client business needs and business challenges, forecast requirements, and work on proposals for customized business solutions
  • Aggressively push the capabilities, credentials and project methodologies of Intelenet Global Services
  • Coordinate with the management team at Indian operations and ensure required information for the project is sent to the client
  • Support Sales & Marketing initiatives by ensuring pipeline at all levels of the sales cycle, and across verticals
  • Collect & collate information from required sources for initiating new proposals and ensure adherence to timelines
  • Assist in maintaining and developing existing and new customers through appropriate propositions, ethical sales methods, and relevant internal liaison and optimize quality of service, business growth and customer satisfaction.
  • Monitor market and competitor activities and provide relevant reports and information
  • Responsible for complete sign-off with the front-end sales team on all documents to be sent to the client
Adherence to norms specified by COPC certification and ISO 27001 specifications


CLIENT SPECIFIC / ORIENTED:
  • Identify process gaps and collaborate with front-end sales team to formulate solutions.
  • Act as an interface between the front-end sales team and the Senior Management.
  • Update senior management with the goings on/ status of pipeline in the US and UK markets
QUALIFICATION (Education): Preferably a MBA/ PGDBM in Sales and Marketing from a reputed Institute, Exposure to Sales strategy and negotiation courses is preferred.

DESIRED YEARS OF EXPERIENCE: 0 to 3 years of prior experience

DESIRED INDUSTRY EXPOSURE: IT/ ITES/BPO or business consulting industry

DESIRED ROLE EXPOSURE: Pre-sales/account management; Prior Sales & client servicing experience is preferred; Experience in selling to multiple levels within an organization will be an advantage; Exposure to International clientele/corporate business development would be beneficial.

* Must Have.

Pl email your cv with all the information below to careerconnect.neha@gmail.com 

Email subject should be: Sr. Officer – Business Development (Presales/Solutioning) – Malad location, Mumbai

Name:
Mobile No:
Email Address:
Current Company:
Current Designation:
Current ctc (Annual & Monthly both):
Current Job Profile:
Current Industry:
Current Location:
Academic Background:
Experience in Presales [RFI/RFP writing/response] (in years):
Experience in International BPO Presales Solutioning (Y/N):
Total years of experience:
Reason for leaving current job:
How soon can you join if selected?:


Regards,

HR Interface Corporate Services
Recruitment Par Excellence
Follow us on Linkedin: http://www.linkedin.com/company/hr-interface-corporate-services/


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