DGM - Learning & Development - Reputed Mumbai client.

Designation: AGM/DGM – Learning & Development

Location: Mumbai

Company Profile: The hiring company is a leading global Business Process Outsourcing Provider supporting multinational clients with over 50,000 employees in 99 delivery centres across US, UK, Europe, India, the Philippines, Australia, Middle East & Africa. Being recognized as one of the best places to work, 4 years in a row and being part of one of the most admired support services company according to Management Today, they believe in being a trusted partner for their clients, a place of learning and excellence for their employees.

Salary:  Upto 26 lacs p.a

Qualifications: Graduate in any discipline.  Post graduation in Human Resources / Psychology / Social Work is desirable.

Experience: 8 to 10 years in training, particularly having delivered behavioural training modules, class room training, managed the whole end to end training process. At least 2+ years in Retail/ BPO/IT/ Educational Services e.t.c

Industry:  BPO/IT/ITES/Retail/Educational Sector

Job Skills:

Excellent communication and presentation skills

Good facilitation skills, previous experience of delivering classroom training

Conceptual & content development skills

MS Office – PowerPoint, Excel, Word

Position Responsibilities:

·      To facilitate and manage (end to end) all training initiatives up to Manager grade.

·      To draw up the training calendar

·      Ensure quorum in all sessions. Fill nominations through HODs whenever target audience falls short

·      Develop behavioral training modules to suit target audience

·      Develop plan of action and trainer notes for every module

·      Facilitate class-room training

·      Provide feedback and coaching to trainees / reportees

·      Formulate assessment tools in line with competencies to be assessed & conduct assessments.

·      Prepare training reports including training feedback consolidation and class observations

·      Follow up with participants post training to ensure training effectiveness

·      Prepare visibility material and ensure updation on an on-going basis

People Management:

·      Provide direction and guidance to team members

·      Be a role-model for the team member

·      Coach and mentor team member

·      Encourage and facilitate development of team member

·      Provide direction to team members

·      Coach and mentor team members

·      Facilitate their development

·      Observe sessions & provide feedback

Email to: neha.asthana@hr-interface.com

 

Mandatory: To apply pl mention these details (they help in quick referencing your cv):

Name:

Mobile:

Email:

Current Company:

Other companies worked with:

Current Industry:

Current Designation:

Current ctc (With & without variables):

Experience in Behavioural Training in years:

Experience in Leadership level Training in years:

Experience in BPO/Retail/IT/ITES/Education (pls mention which & no of years):

Experience in classroom training (Y/N) & no of years:

Age:

Current location of residence:

How soon can you join if selected?:

Reason for wanting to move on from current/last employment:

Regards,

HR Interface Corporate Services

Recruitment Par Excellence

Follow us on Linkedin: http://www.linkedin.com/company/hr-interface-corporate-services/

Head - Market Research - Textiles Trading Company, Mumbai & Ahmedabad

Designation:  Head – Market Research

Position Requirements:

 • Head - Market Research will be responsible for all global market research activities including 
 competitive intelligence for both in-line and pipeline products
 • He/She shall be responsible for managing a small team of market research professionals.
 • He/she shall take the ownership of processes for the execution of global marketing 
 research, competitor intelligence, market intelligence and the management of generated 
 information
 • Planning, initiating, organizing, executing, surveying all global market research projects 
 (qualitative and quantitative) in close co-operation with stakeholders
• Accountable for the management of resources (human and budget) allocated to the 
department
• Take over special strategic projects
• Develops department objectives and timelines, and ensures these are met.

Company Profile:  More than a decade in the business,Fibre2fashion.com was established in the year  2000 and is owned and promoted by San Blue Enterprises Pvt. Ltd. - an ISO 9001:2008 company. It is amongst the world’s largest B2B platforms for the global Textile-Apparel and Fashion industry, unbiased and committed to serving the demands of the entire value chain. Not only an e-trade platform facilitating the sourcing & marketing requirements but also a provider of first-hand information on various aspects of textile, apparel and fashion industries, 24x7, globally. Fibre2fashion also helps small, medium and large business houses from across the globe to capture and increase their market share by providing cost effective and innovative brand promotion solutions for reaching to the largest international target audience in the shortest time.

URL: http://www.fibre2fashion.com/aboutus/

Salary:  10 to 15 lacs p.a

Qualifications:  - Bachelors with minimum 8 years of experience – Degree in marketing, market research, social sciences, statistics, textile or related, etc.

Experience: Atleast 8 to 10 years

Industry:  Market Research

Individual Profile:

High analytical skills for complex data aggregations

- Strong background in statistics and capability to run advanced statistical analysis with professional programs (e.g. with SPSS, SAS, R, Statgraphics)

- Advanced MS Office user and excellent knowledge of data management tools (e.g. MS Access, MS Excel including macro and VBA programming))

- Analytic thinker balanced with ability to recommend pragmatic/actionable on research results

- Outstanding competence to lead, inspire and support a team to achieve ambitious results

Locations: Mumbai/Ahmedabad [Any of the two locations]

To apply pl mention these details (they help in quick referencing your cv):

Name:

Mobile:

Email:

Current Company:

Current Industry:

Current Designation:

Current ctc (With & without variables):

Experience in Market Research in years:

Strong Statistics Background (Y/N):

Any Degrees specialising in Statistics? (Y/N):

Which location are you applying for:

Current location:

Age:

How soon can you join if selected?:

Reason for wanting to move on from current/last employment:

Regards,

HR Interface Corporate Services

Recruitment Par Excellence

Follow us on Linkedin: http://www.linkedin.com/company/hr-interface-corporate-services/

Officer till AGM Openings - RFI/RFP Bid response, BPO/IT/ITES experience, Mumbai location

Designation (Multiple openings from Officer till AGM Level) : BPO Solutions & Off shoring Design [RFI/RFP Bid response & solution writing]

Position Requirements:

- In depth expertise in RFI/RFP Bid response creation & writing for International Geographies like UK/USA/EUROPE/AUSTRALIA.

- Creation of Winning Proposals, Marketing Collaterals, White Papers for Presales Support to the International Business Development Departments & Teams.

- Need a very well spoken & smart applicant who also has a superb expertise in written English communication for mid to large MNCs who are into Outsourcing business solutions to the geographies mentioned above in domains like F & A/ BFSI/ TRAVEL/ TELECOM / INSURANCE , etc

- Experience in RFI/RFP writing needs to be more than 50% of current job profile, and depending on years of experience, ctc bands & designations can be decided as we are hiring on levels from Officer uptil Manager/AGM – Solutions.

- But atleast 1-2 years of such experience is mandatory to begin with.

Company Profile: The hiring company is a leading global Business Process Outsourcing Provider supporting multinational clients with over 50,000 employees in 99 delivery centres across US, UK, Europe, India, the Philippines, Australia, Middle East & Africa. Being recognized as one of the best places to work, 4 years in a row and being part of one of the most admired support services company according to Management Today, they believe in being a trusted partner for their clients, a place of learning and excellence for their employees.

Salary: 

- Officer – 3 to 5.5 lacs p.a

- AM – 4 to 8 lacs p.a

- Manager – 6 to 13 lacs p.a

- AGM – 11 to 18 lacs p.a

Qualifications:  Graduation Mandatory, PG Degree or MBA preferable in Marketing/Finance.

Experience:  Relevant experience in RFI/RFP writing & Bid response in years.

 Atleast  1-2 years for Officer level,

2-3 years for Asst Mgr level

5-6 years for Managerial level

7-10 years for AGM Level

Industry:  International BPO/ IT / ITES

Job Specifications:

Facilitate and Enable BPO Designs for off-shoring across all business verticals;  Review & recommend consolidation & outsourcing activities to clients to improve revenue, enhance customer satisfaction, and/or reduce operating cost; Establish effective contributions in RFPs response to strengthen  business propositions to help create winning RFPs.

• Work with clients for Scoping and Opportunity Identification exercises to identify areas for transformation potential, enhance service delivery and outline areas of potential savings

• Be the Lead respondent on RFP for offshore BPO solution. Create innovative, scalable, sustainable & profitable solutions for RFP response. This involves working with cross-functional teams such as Pricing, IT, Legal, Operational teams, etc.

• Work closely with customer & offshore teams (process transition, migration and delivery) in India and develop implementation strategies

• Manage Client teams on their visit to the company’s sites in India

• Working with Transition & Operational teams to communicate Client expectations for service delivery post deal closure.

• Compile RFI / RFP for all prospects and pass on information to Knowledge Repository as per the defined process

• To be well acquainted with processes, operations, strategy & financials of the company.

• Monitor market and competitor activities and provide relevant reports and information

Other Imp Pre-requisites:

·   Ability to manage multiple complex projects simultaneously

·  Commitment to quality, Comprehension, Composition and Problem solving skills

·  Excellent understanding of program management techniques for large and multiple projects

· Thorough understanding of Transitions, operations, customer centric, needs to have direct client 

interaction experience

· Must have the experience in business strategy consulting, with business development experience 

or aptitude.

· In-depth understanding of the BPO industry. An understanding of what constitutes good selling 

skills, including the ability to draft and present proposals and close deals with little/no 

supervision Advanced presentation, speaking, writing, influencing, and relationship-building 

skills are essential. Must have the ability to work closely with clients to develop long-term,    

mutually beneficial business relationships.

· Interpersonal sensitivity and responsiveness to customers

·  Ability to communicate with customers at the senior management level.

· Preparedness to travel at short notice on domestic as well as international trips of various 

durations

Locations: Mumbai

To apply pl mention these details (they help in quick referencing your cv):

Name:

Mobile:

Email:

Current Company:

Current Industry:

Current Designation:

Current ctc (With & without variables):

Current Area of Residence:

Valid Passport:

Total Experience in RFI/RFP writing/Bid response in years:

Domains catered to:

Geographies catered to:

Experience in an International BPO/ITES Organiation (Y/N) & no of years:

Age:

How soon can you join if selected?:

Reason for wanting to move on from current/last employment:

Regards,

HR Interface Corporate Services

Recruitment Par Excellence

Follow us on Linkedin: http://www.linkedin.com/company/hr-interface-corporate-services/

Officer/Assistant Manager - Proof Reading, BD Dept, Mumbai location!

Designation: Officer & AM – BD (Proposal Writer / Proof Reader)

Position Requirements:

·      Produce professionally written proposal content that clearly articulates the organisations value proposition.

·      Create responses for RFPs and make PowerPoint presentations

·      Writes boilerplate and customised content for proactive proposals and responses to customer Requests for Proposal (RFP) with effective business English

·      Translates marketing strategy into actionable copy recommendations for all channels (e.g. print, web, email, social, etc.) and executes delivery from conception to completion along with any necessary revisions

·      Review proposal work, and fix internal QA review comments and client comments.

·      Coordinate with sales team, SMEs, the internal team for changes required.

Company Profile: The hiring company is a leading global Business Process Outsourcing Provider supporting multinational clients with over 50,000 employees in 99 delivery centres across US, UK, Europe, India, the Philippines, Australia, Middle East & Africa. Being recognized as one of the best places to work, 4 years in a row and being part of one of the most admired support services company according to Management Today, they believe in being a trusted partner for their clients, a place of learning and excellence for their employees.

Salary: 

· For Officer - 3.50 to 5.50 lacs p.a

· For AM - 4 to 8 lacs p.a

Experience:

·  For Officer - 1 to 3 years

·  For AM - 3 to 5 years

Acedemic Qualifications : 

Graduate / Post-Graduate (Communications, English, PR, Advertising,)

Skill Set Specifications:

·      Superior written and oral English communication skills

·      Microsoft Office Suite (Word, PowerPoint, Excel)

·      Proven ability to meet high standards for writing and proofreading

·      Strong collaboration skills and "customer-service" orientation; can take direction and apply feedback

·      Strong project management skills, including the management of multiple projects and deadlines

·      Demonstrated attention to detail and the ability to work in a fast paced environment

·      Demonstrates creativity of thought, curiosity and a desire to learn

·      Ability to communicate clearly and explain idea/concepts to internal customers

Locations: Malad, Mumbai

To apply pl mention these details (they help in quick referencing your cv):

Name:

Mobile:

Email:

Current Company:

Current Industry:

Current Designation:

Current & Previous Industries worked in:

Current ctc (With & without variables):

Highest Academic Qualifications:

Experience in years:

Proofreading expertise on a scale of 1 to 10:

Experience in proofreading in years:

Age:

How soon can you join if selected?:

Reason for wanting to move on from current/last employment (just for my information):

Regards,

HR Interface Corporate Services

Recruitment Par Excellence

Follow us on Linkedin: http://www.linkedin.com/company/hr-interface-corporate-services/

Graphic Designer - Corporate Presentations & Web, Mumbai location

Designation: Graphic Designer - Look & Feel [Corporate Presentations & Web]

[Official designation will be Officer – Business Development as it is for that department]

Position Requirements:

1.    Graphic designers who are well-versed with Microsoft office (Word, PowerPoint, Excel)

2.    Should have a good understanding of graphic designing tools (Flash, Photoshop, Illustrator).

3.    The candidate should be able to type out handwritten notes and visually enhance the PowerPoint presentations by using his creative thoughts.

4.    Good communications skills, both written and oral are required.

Company Profile: The hiring company is a leading global Business Process Outsourcing Provider supporting multinational clients with over 50,000 employees in 99 delivery centres across US, UK, Europe, India, the Philippines, Australia, Middle East & Africa. Being recognized as one of the best places to work, 4 years in a row and being part of one of the most admired support services company according to Management Today, they believe in being a trusted partner for their clients, a place of learning and excellence for their employees.

Salary:  Upto 5.50 lacs p.a

Qualifications: :Degree/Diploma in Arts/Media

Experience:  1 to 3 years

Skill Set Specifications:

1.    Microsoft office (Word, PowerPoint, Excel)

2.    Graphic Designing tools: Flash, Photoshop, Illustrator, Adobe Flash, Flash Designing, Dreamweaver

3.    Packaging, Graphic Designing, Web Designing experience

4.    Candidate who already has an experience in enhancing corporate presentations with good communication skills will be preferred.

5.    Good Visualization/Analytical Skills; should be able to convert data/numbers/tables into attractive visuals.

Locations: Malad (w), Mumbai

To apply pl mention these details (they help in quick referencing your cv):

  

Name:

Mobile:

Email:

Current Company:

Current Industry:

Current Designation:

Current ctc (With & without variables):

Experience in Graphic Designing in years:

Experience in Graphic Designing with Corporates in years:

Experience in Flash, Photoshop, Illustrator, Adobe Flash, Flash Designing, Dreamweaver?:

Highest Academic Qualifications:

Area of residence:

Age:

How soon can you join if selected?:

Reason for wanting to move on from current/last employment:

Regards,

HR Interface Corporate Services

Recruitment Par Excellence

Follow us on Linkedin: http://www.linkedin.com/company/hr-interface-corporate-services/

Executive Assistant to Director, Mumbai Opening [Male Applicants only]

Designation:  Executive Assistant to Director

Position Requirements:

·  Male Applicants only

· Calendar Management (Diary/Blackberry and Outlook)

·  Schedule Management (Visitors/Telephones/Appointments to be maintained with 

absolute perfection)

· Travel Management (Bookings & Reservations of Flights, Hotels, Cars, etc both 

National/International)

· Maintaining Personal Records (Reminders, Updates, Greetings, etc very perfectly.)

· Managing & Co-ordination for various events, occasions, celebrations, etc.

Company Profile:  Confidential, but can be discussed later.

Salary:  Open for negotiations. Not a constraint.

Qualifications: Graduation necessary. A Post Graduate degree would be additionally preferred.

Experience: 5 years & above in being an Executive Assistant to a Company Senior Level Executive like Managing Director, Chairman, VP/AVP, etc.

Industry:  Candidates from Promoter run businesses would be preferred, otherwise Industry is no constraint.

Locations: Mumbai

To apply pl mention these details (they help in quick referencing your cv):

Name:

Mobile:

Email:

Current Company:

Current Industry:

Current Designation:

Current ctc (With & without variables):

Experience in years as an Executive Assistant:

Have you been an EA to Company Heads/Senior Level Execs/AVPs/VPs/MDs?:

Current Area of Residence:

Highest Academic Qualifications:

Age:

How soon can you join if selected?:

Reason for wanting to move on from current/last employment:

Regards,

HR Interface Corporate Services

Recruitment Par Excellence

Follow us on Linkedin: http://www.linkedin.com/company/hr-interface-corporate-services/

AGM/DGM - IT Procurement, International BPO experience needed, Mumbai location!

Designation: AGM/DGM – Technology Procurement [IT & Voice Infrastructure sourcing for the company’s BPO]

Ctc on offer:  12 to 16 lacs p.a

Work location: Malad(w), Mumbai

Work Days: Monday to Friday (Weekends, i.e Sat & Sundays off)

Work Timings: General office hours 10 am to 7 pm, late evenings may be rarely required as per the urgencies.

About the company: The hiring company is one of the biggest & most respected Multinationals & leading global Business Process Outsourcing Provider supporting MNC clients with over 50,000 employees in 99 delivery centres across US, UK, Europe, India, the Philippines, Australia, Middle East & Africa. Being recognized as one of the best places to work, 4 years in a row and being part of one of the most admired support services company according to Management Today, they believe in being a trusted partner for their clients, a place of learning and excellence for their employees.

Primary Responsibilities

•      Cost negotiations and procurement; Spot negotiation on "smaller" and day to day purchases of hardware and software or any other procurement activities like infrastructure, remote hands/installs, facilities, IT or marketing materials etc.,

•      Execute end to end RFQ/ RFP/ sourcing process.

•      Negotiate pricing and discount structure with Field Services/Installation vendors and manage vendor selection for procurement, provide reporting on costs of installations, provide bill validation support to finance, etc.

•      Need to deal with OEMs like Cisco, Nortel, Avaya, McAfee, etc on a daily basis. If required, providing support to Sales Team on Pre-Sales and Post Sales opportunities by developing a Price book and pricing for different BOMs.

•      Initiate local or alternate sourcing activities.

•      Liaise with all PAN India offices for their procurement requirements and track it.

•      New vendor development: Supplier analysis, evaluation, certification and management. Develop supplier's base strategies and manage market exploration and benchmarking process.

•      Ongoing process of finding regional Systems Integrators for installs and remote hands.

•      Manage Supplier Performance: Maintaining score card of suppliers for their support, service, price points, responsiveness etc., Manage suppliers base to achieve competitive cost, quality and delivery performance.

•      Maintain close liaison with suppliers on availabilities/capacities, readiness and material supply.

•      Involve in process improvement of procurement. Manage and suggest systems/tools/automation required for procurement.

•      Managing training aspects of the hardware/software that is being purchased.

•      Working on cost reductions related to hardware and software or any other procurement activities. Ensure maximum savings in new order placements or renewals.

•      Managing T&Cs / agreements/MSAs with vendors. Negotiating all contracts and legalities associated with it. Negotiating payment terms best suitable for the company.

•      Maintenances: To ensure we are buying maintenance on the correct list of devices and not losing any money.

•      Warrantees: maintaining and negotiating better warrantees ..RMAs: repair and replacement management

•      If required, deal with shipment/delivery related issues OR operational issues of procurement.

•      Reports: Need to maintain MIS for these activities.

•      Ensure meeting of timelines (Turn Around Time) assigned to each step of procurement for successful completion

•      Analyze the Request for Procurement (RFP) received form various processes/departments

•      Liaison with external vendors for receiving quotations and other details such as delivery schedules & payment terms

•      Prepare Comparison sheet and negotiate on terms with Vendors

•      Ensure Approval Notes are prepared with proper documentation

•      Place Purchase Orders as and when required

•      Submit copies of Purchase Orders to Finance department for initiating payment processes like LC, Advance etc

•      Submit of copies of Purchase Orders (Import items) to Administration department

•      Ensure regular follow-up with vendors for on time deliveries

•      Liaise with Finance & Admin for import consignment clearance

•      Prepare Payment Request Memo (PRM) for final payments to be made to vendors and follow-up with finance for the same

•      Prepare and generate MIS reports such as:

•      Provide necessary inputs to Asset team and Duty Managers for all the Purchase Orders placed and deliveries received

•      Handle, control and manage vendors to achieve successful procurement cycle completion

•      Establish  & maintain good working relationship with Finance Team to ensure timely payments to vendors so as not to affect material deliveries

•      Co-ordinate with Admin department to facilitate timely delivery of import equipments

•      Adherence to norms specified by COPC certification and ISO 27001 specifications. 

•      Monthly report of PO details (Process wise, Equipment wise, Payment Term wise)

•      Purchase Order Released (PO summary)

•      Capex documents

•      Payments received and pending

General Security Responsibilities:

Adhering to security policies & procedures of the company.

Experience

Prior experience of min 8 years in procurement. Must have handled commercial transactions. Should have prior experience in dealing with external vendors and carrying out contract negotiations. Must have good working knowledge of documentation and payment procedures such as LC and Wire transfer. Should be aware of workings of Customs inspection and Import items clearance procedures.

Education

Graduate degree in preferably a technical background, PG would be preferred.

To Apply:

Pl email to: neha.asthana@hr-interface.com or careerconnect.neha@gmail.com

Email Subject: AGM/DGM – Technology Procurement, Mumbai location

Within the email pl compulsorily mention these details, as without them, it is not possible to process your cv (Also attach a passport size/other photo to the email)

Name:

Mobile:

Email:

Current Company:

Current Industry:

Current Designation:

Current ctc:

Experience in BPO IT & Voice technology Procurement (Yes/No) & in no of years:

Highest Academic Qualification:

Age:

How soon can you join if selected?:

Reason for wanting to move on from current/last employment:

Current area of residence:

Regards,

HR Interface Corporate Services

Recruitment Par Excellence

Follow us on Linkedin: http://www.linkedin.com/company/hr-interface-corporate-services/