DGM - Learning & Development - Reputed Mumbai client.

Designation: AGM/DGM – Learning & Development

Location: Mumbai

Company Profile: The hiring company is a leading global Business Process Outsourcing Provider supporting multinational clients with over 50,000 employees in 99 delivery centres across US, UK, Europe, India, the Philippines, Australia, Middle East & Africa. Being recognized as one of the best places to work, 4 years in a row and being part of one of the most admired support services company according to Management Today, they believe in being a trusted partner for their clients, a place of learning and excellence for their employees.

Salary:  Upto 26 lacs p.a

Qualifications: Graduate in any discipline.  Post graduation in Human Resources / Psychology / Social Work is desirable.

Experience: 8 to 10 years in training, particularly having delivered behavioural training modules, class room training, managed the whole end to end training process. At least 2+ years in Retail/ BPO/IT/ Educational Services e.t.c

Industry:  BPO/IT/ITES/Retail/Educational Sector

Job Skills:

Excellent communication and presentation skills

Good facilitation skills, previous experience of delivering classroom training

Conceptual & content development skills

MS Office – PowerPoint, Excel, Word

Position Responsibilities:

·      To facilitate and manage (end to end) all training initiatives up to Manager grade.

·      To draw up the training calendar

·      Ensure quorum in all sessions. Fill nominations through HODs whenever target audience falls short

·      Develop behavioral training modules to suit target audience

·      Develop plan of action and trainer notes for every module

·      Facilitate class-room training

·      Provide feedback and coaching to trainees / reportees

·      Formulate assessment tools in line with competencies to be assessed & conduct assessments.

·      Prepare training reports including training feedback consolidation and class observations

·      Follow up with participants post training to ensure training effectiveness

·      Prepare visibility material and ensure updation on an on-going basis

People Management:

·      Provide direction and guidance to team members

·      Be a role-model for the team member

·      Coach and mentor team member

·      Encourage and facilitate development of team member

·      Provide direction to team members

·      Coach and mentor team members

·      Facilitate their development

·      Observe sessions & provide feedback

Email to: neha.asthana@hr-interface.com

 

Mandatory: To apply pl mention these details (they help in quick referencing your cv):

Name:

Mobile:

Email:

Current Company:

Other companies worked with:

Current Industry:

Current Designation:

Current ctc (With & without variables):

Experience in Behavioural Training in years:

Experience in Leadership level Training in years:

Experience in BPO/Retail/IT/ITES/Education (pls mention which & no of years):

Experience in classroom training (Y/N) & no of years:

Age:

Current location of residence:

How soon can you join if selected?:

Reason for wanting to move on from current/last employment:

Regards,

HR Interface Corporate Services

Recruitment Par Excellence

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