About The Company:
The hiring company is a leading global Business Process
Outsourcing Provider supporting multinational clients with over 50,000
employees in 99 delivery centres across US, UK, Europe, India, the Philippines,
Australia, Middle East & Africa. Being recognized as one of the best places
to work, 4 years in a row and being part of one of the most admired support
services company according to Management Today, they believe in being a trusted
partner for our clients, a place of learning and excellence for their employees
Designation:
Assistant Manager – Learning & Development (Behavioural Training Expert)
Job Profile:
Deliver modules for advisors/ Team Leaders and manage the
specific programs that are assigned (end to end training delivery).
Draw up curriculum, prepare content & modules for the
various training program deliveries
Develop plan of action/ training guide for every module
Facilitate all modules rolled out to those in grades - E 1 & E2
Ensure adequate nomination in each session
Create visibility and awareness for various programs
launched from time to time.
Maintain MIS for the programs facilitated by the L & D dept and prepare reports on a
monthly/ quarterly basis.
Create and work with SPOCs across processes to ensure
awareness/ visibility/ smooth running of the training programs.
Assist in research for various L & D programs
Follow up on personal action plans for various L & D
programs
Co facilitate focus groups carried out from time to time
Co ordinate and help out during assessment centres.
Looking for: A smart, talented & most importantly
experienced candidate who has a minimum of 2-4 years of experience with a mid
to large sized firm in Training delivery, understands all training concepts,
can deliver training both as part of a team & individually. Should have
very strong communication skills (English), both spoken & written. Freshers
or people with lesser experience will not be considered.
Qualifications
Required:
- Graduate in any discipline.
- Post graduation in Human Resources / Psychology /
Social Work is desirable
Other Experience
Required:
- Excellent communication and presentation skills
- Good facilitation skills, previous experience of
delivering classroom training
- Conceptual & content development skills
- MS Office – PowerPoint, Excel, Word
Minimum number of
years of experience:
2 to 4 years in training, particularly having delivered
class room training manage the training process.
Nature of
experience: (In specific sector / position / role)
At least 2+ years in Retail/ BPO/IT/ Educational Services
e.t.c
Ctc on offer:
Upto 6.50 Lacs p.a
While sending your
cv (send to careerconnect.neha@gmail.com, subject as: Asst Manager - L
& D - Mumbai] pls mandatorily fill these details up, I cannot process your
cv without them:
Name:
Mobile No:
Email:
Current Company:
Current Industry:
Designation:
Highest Academic degrees:
Experience in Behavioral Training (yes/no), (which
modules) & in years:
Experience in Classroom Training (yes/no) & in years:
Experience in Training Needs Analysis (yes/no) & in
years:
Experience in working in the BPO industry (Y/N):
Annual Ctc:
Currently Residing at which location:
Experience in L & D (Total):
How soon can you join if selected:
Reason for wanting to leave current job/last job:
Regards,
HR Interface
Corporate Services
Recruitment Par Excellence
Follow us on
Linkedin: http://www.linkedin.com/company/hr-interface-corporate-services/
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