Officer - Research (Primary & Secondary), Mumbai location!

Positions :  Officer - Research  

Company Profile: The hiring company is a leading global Business Process Outsourcing Provider supporting multinational clients with over 50,000 employees in 99 delivery centres across US, UK, Europe, India, the Philippines, Australia, Middle East & Africa. Being recognized as one of the best places to work, 4 years in a row and being part of one of the most admired support services company according to Management Today, they believe in being a trusted partner for their clients, a place of learning and excellence for their employees.

Industry:  BPO/ITES – International geographies only.

Locations: Malad (w), Mumbai

Salary:  4 to 5.50 lacs p.a

Experience:  2 to 4 years of experience in Primary & Secondary Research with a BPO/KPO/IT/ITES firm.

Qualifications:  Graduation mandatory & preferably also  a MBA/ PGDBM in Marketing or Finance from a reputed Institute.

Desired Role Exposure: Preferable experience of 2-4 years within similar research environment i.e. business or secondary research. Adept at communicating across business and cultural barriers to ensure customer satisfaction; Knowledge of writing proposals & documentation, Exceptional presentation skills, Capability to develop and maintain strong relationships, Potential to handle multiple priorities simultaneously, Thrive in a team-oriented & deadline driven environment, Aptitude for negotiating & bargaining. Also, Confident and eloquent in written and oral communication, Analytical Skills, Self motivated, Focus on Quality, Target Oriented, High on Integrity, Crisis and conflict management, High follow up skills, Enthusiastic, Proactive, Ability to handle stress, Take initiative, Team Player, Cooperative, Excellent rapport building skills, Strong Planning and Organizational skills, Decision Making. Specific & In-depth research work on companies, industries, personnel, markets and services.Ability to navigate & search on Google, varied internet sources - both subscribed databases and free information sites, on pre-agreed criteria. Answering ad hoc enquiries on a diverse range of topics whilst working under tight deadlines.  Liaison with business units to both promote and establish specific research requirements.

Job Specifications:

• Utilizing a combination of Primary Data, Web sources and Analyst reports to interpret data and build detailed Business Intelligence reports on Industry/ Market , Accounts, Competitors, Services, Opportunities, Challenges etc

• Utilizing MS office to manage and organize information

• Interpreting data into well defined SWOTs

• Writing detailed reports and Briefing SMEs on the research findings

• Identifying opportunity/interest areas across segments, and working with SMEs to author research articles/whitepapers

• Transcribing research requirements to a well defined survey Questionnaire, for primary data collection.

• Supporting the SME team with account mining research and opportunity assessment 

• Ability to comprehend, decode and cull-out essential information from varied data sources and generate crisp, insightful & relevant reports for stakeholders.

• Understanding of financial and insurance markets would be a significant advantage.

• Good exposure to one or more of the following sectors i.e. BFSI, Healthcare, Retail, and Telecom & Media.

• Ability to use Google extensively, proficiency in random internet search.

• Confident communication skills with Excellent written, verbal and comprehension in English.

• Good analytical and problem solving skills.

• Good MS office skills.

• High level of attention to detail, quality and accuracy when recording data changes.

Soft Skills

• The ability to work under tight deadlines and prioritize workload.

• Ability to work within a multi-location team environment.

• Flair for handling global clients and senior level management executives.

• Team player, Can-do attitude.

• Excellent inter-personal communication.

• An interest in current affairs and events is preferred.

To apply pl mention these details (they help in quick referencing your cv):

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Regards,

HR Interface Corporate Services

Recruitment Par Excellence

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